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Where are the “Titles” for Testimonials edited?

    • 4 years, 7 months ago sock2me
      Participant

      Expired

      I am unable to locate where the title (Manager or CEO) is located… which is really weird.

      Here are some screenshots that may help describe what I’m seeing:

      http://prntscr.com/vhod4x

      and this is what I see on the backend:

      http://prntscr.com/vhodgc

      I just can’t see where I can swap out the title.
      Thanks for you help,
      Shelly

    • 4 years, 7 months ago Akram
      Keymaster

      Hi,

      Kindly make sure the links you sent are working, as I am unable to see any thing and it states an error there.

      Thank You

    • 4 years, 7 months ago sock2me
      Participant

      Expired

      They work fine for me… so strange.. Can you try to open them one more time?

    • 4 years, 7 months ago Akram
      Keymaster

      Hi,

      Sorry to mention still no luck.

      Thanks

    • 4 years, 7 months ago sock2me
      Participant

      Expired

      https://toolbox4web.com/wp-content/uploads/Screenshot_2.png

      https://toolbox4web.com/wp-content/uploads/Screenshot_1.png

      Try these?

    • 4 years, 7 months ago Akram
      Keymaster

      Hi,

      Just check testimonial options and set your own roles as you want.

      Thanks

    • 4 years, 7 months ago sock2me
      Participant

      Expired

      Sorry I should have been more explicit – When I open the Options panel – there is nothing there – just a big open white space…

      There are no setting or fields for me to enter any details. I will attempt to see if this is a plugin conflict… but your recommendations are welcome….

      Here is the screenshot of what I see

      https://toolbox4web.com/wp-content/uploads/Screenshot_3.png

    • 4 years, 7 months ago sock2me
      Participant

      Expired

      I found the issue. It’s a style in the redux style sheet.

      See: https://toolbox4web.com/wp-content/uploads/Screenshot_4.png

      It’s set to display none… So I’m going to have to add a style to my admin to get that to show. Is this redux framework plugin something that comes packaged with your theme?

    • 4 years, 7 months ago Akram
      Keymaster

      Hi,

      Yes it comes packaged. Always make sure all required plugins are active for proper working of the website.

      Thanks

    • 4 years, 7 months ago sock2me
      Participant

      Expired

      Well – the problem is that inside the redux plugin there is a style that is hiding the area where I need to put the Title. So there’s an issue with your plugin…

      I can work around it for now, but this is not something wrong on my end… please take a closer look at this – the style is IN YOUR REDUX plugin. It is HIDING the space to add title.

      What are you recommending to fix this?

    • 4 years, 7 months ago Ludjon
      Keymaster

      Hi, checked this on localhost and another server…works great. something else caused this on your side. Make sure to check activated plugins. One of them can cause it to be display:none by default. Please share with me site credentials, so we can help you on it.

      Thanks

    • 4 years, 7 months ago sock2me
      Participant

      Expired

      https://healtheps.flywheelstaging.com/wp-admin
      Shelly Caldwell
      EmAGA1nfV4k*DC4LTNQrv)!r

      Thank you…Please let me know what/where that display: none is coming from. As when I do Inspect in my browser, it’s telling me that its the redux plugin. But I’m curious what you discover…

    • 4 years, 7 months ago Ludjon
      Keymaster

      I suggest updating to the latest version of WPBakery. You’re using an outdated version. Redux by default added display:none, but a JS issue caused by WPBakery doesn’t let Redux display it. Please update plugin. The last thing, you can dis-active wpbakery totally from the testimonial post type if you’re not using it on Testimonials.

      Thanks

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