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WP Bakery Issues on FF & Chrome

backend problemsbottom of screenvisual composerWP Bakery
    • 7 years, 7 months ago joeymon
      Participant

      Expired

      Hi, we recently purchased the Specular theme and we have used it in the past and worked with Visual Composer and liked it a lot. We this theme for another website and it seems that the WP Bakery version (they bought VC?) is having major issues on multiple browsers.

      Chrome – Everytime there is a change made on the screen, the screen gets pushed to the bottom and it is very annoying to work efficiently. View video of problem

      Firefox – Information doesn’t save at times and just adding elements is a major issue at times. View video of problem

      This is causing us to have major delays in completing the site. Any help/assistance would be greatly appreciated.

      Thanks

    • 7 years, 7 months ago Mirela
      Participant

      Hello,

      Can you please give some more details?
      What theme version are you using? Do you have any third party plugins installed? Please deactivate all third party plugins first. Then try again. If you do not have the latest theme version, then please update and then activate plugins again.
      Let us know.

      Best regards!

    • 7 years, 7 months ago joeymon
      Participant

      Expired

      Current Theme: 2.6
      We deactivated the 3rd party plugins except for the ones provided in the installation and the issues still occur. We had to install a completely clean version WP and test the theme and it still happens.

      When we installed the theme the plugins for Layerslider WP and WPBakery Page Builder aren’t up to date, but we can’t get the update since we don’t have the licenses for the premium versions. I thought we would have up to date versions when we bought the theme.

      Please advise,

    • 7 years, 7 months ago Mirela
      Participant
      This reply has been marked as private.
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