WPBakery (Visual Composer) Elements doesn't work!!!

- 5 years, 11 months ago 360celsius
  Participant
  Hi,
  
  We will use WPBakery Plugins for our website but many of Elements doesn’t work and after publish, we see the only White screen.
  
  for example:
  https://imgur.com/a/yKo7KiH
  
  The second Problem is I can not add my Purchase code for automatically update, because the field is invisible:
  
  https://imgur.com/D0lH2hF
  
  Best Regard!
  
  This topic was modified 5 years, 11 months ago by 360celsius.
  
  This topic was modified 5 years, 10 months ago by Ruco.
- 5 years, 11 months ago 360celsius
  Participant
  if this help I can give you WP admin access that you try it your self
  really I lose to many time of your template :-(
  
  please tell us a solution
  
  This reply was modified 5 years, 11 months ago by 360celsius.
- 5 years, 11 months ago 360celsius
  Participant
  
  Hi again,
  Can you tell me how long I have to wait for your answer?
- 5 years, 11 months ago 360celsius
  Participant
  
  ?
- 5 years, 11 months ago Ruco
  Keymaster
  
  Hello,
  
  Yes, please send to us your wp credentials and online link so can check it.
  
  Regards!
- 5 years, 11 months ago 360celsius
  Participant
  
  This reply has been marked as private.
- 5 years, 11 months ago Ruco
  Keymaster
  
  Hello,
  
  You can’t add element via composer if you have added the slider element. The slider element can be customized only through Customizer.
  
  At the moment i recommend you to use our Customizer.
  
  Anyway we are working to make the new Visual Composer fit perfectly with our builder. The new update will come in the next week.
  
  The purchase code is removed by us because it seems frustrating to some users.
  
  There is no problem with non set the purchase code at the moment.
  
  Regards!
- 5 years, 10 months ago jdog
  Participant
  
  Hi I am also having this same problem even though I’m using your Customizer.
  
  None of the changes are taking even after publish, saving rows, clearing cache and multiple browsers. Can you please direct me in how to fix this.
  
  I even purchased the additional WPBakery that was recommended on top of the Folie theme and this did not fix anything.
  
  I want to use your template called “Landing Scrolling” I used the wizard to install, then edited in the customizer as recommended. Please see my link https://getdeltabeat.com/home-2/
  
  Thank you
  - 5 years, 10 months ago Ruco
    Keymaster
    
    Hello,
    
    There seems to be an issue with codeless builder shortcodes that are broken somewhere. We can resolve this issue you can give to us possibility of login into WordPress dashboard.
    
    Please can you send to us your wp creds through an private reply or profile details.
    
    Let us know.
    
    Regards!
- 5 years, 10 months ago jdog
  Participant
  
  This reply has been marked as private.
  - 5 years, 10 months ago Ruco
    Keymaster
    
    This reply has been marked as private.
- 5 years, 10 months ago jdog
  Participant
  
  This reply has been marked as private.
- 5 years, 10 months ago Mirela
  Participant
  
  Hello,
  
  Theme has a WP Bakery plugin included that is customized to be fully compatible with theme.
  I deactivated it and theme is working ok. What demo did you import? We can help you set it up.
  Let us know.
  
  Best regards!
- 5 years, 10 months ago jdog
  Participant
  
  This reply has been marked as private.
- 5 years, 10 months ago Ruco
  Keymaster
  
  Hello,
  
  I have just installed the demo data landing scroll to your domain.
  
  Let us know if you need any further help.
  
  Regards!
- 5 years, 10 months ago Mirela
  Participant
  Hello,
  
  Your website is in a https protocol and this is causing the icons to not load (screenshot)
  So we have to update the them and change the link from http to https. Check this useful article: https://serverguy.com/servers/redirect-http-to-https/ or ask your host provider to do it for you.
  
  -Theme is build with Codeless Builder and this is the recommended builder to use.
  Let us know if you have any further question.
  
  Regards!
  
  This reply was modified 5 years, 10 months ago by Mirela.
- 5 years, 10 months ago jdog
  Participant
  
  Thank you for helping me, it all seems to be working now. If i have any more questions I’ll be sure to ask here. Thanks for being responsive!
- 5 years, 10 months ago jdog
  Participant
  
  Hi hello can you help me? The template landing scrolling is not rendering on mobile correctly, elements are overlapping and there is no way to fix without code.
  
  Can you help me?
  
  http://www.getdeltabeat.com
  
  Thanks for your help.
- 5 years, 10 months ago Mirela
  Participant
  
  Hello,
  
  I opened the site in mobile, but the sections are resizing well. See screenshot: https://ibb.co/FKSmCW2
  
  Please clear cache and hard refresh. If you have any add-ons installed in your browser, i suggest you deactivate them.
  Let us know.
  
  Best regards!