Page 43 – Codeless Support Center

In reply to: Mobile Display Issues

6 years, 10 months ago alpenzone
Participant

The layout as it is at the moment is ok with Menu on the left of the logo and the cart on the right of the logo. At the moment, when you view the website in portrait mode on a mobile phone these three items are in the right positions but all three are a bit too far to the left whereas they should all be centralised. We don’t want to change the positions of each item just make all three central when you look at the site.

Thanks for the title advice – I’ll make the change.

I’ve cleared the cache in WordPress. I’m not sure how to do a hard refresh on iPad but will investigate to find out how. I’ll see how it looks once we’ve sorted the refresh.

In reply to: Mobile Display Issues
6 years, 10 months ago Mirela
Participant
Hello,

The menu – logo- cart default position is to be: menu on the left of logo, cart on right of logo. To change it add custom css in the Custom Css box. Sorry but these are styling customizations, not included in support.

-For the title in mobile and ipad, i added this css inside the respective @media rules:
```
.header_page h1 {
 line-height: 25px !important;
}
```
By reducing the line height of the title, the remaining words (that were not visible) will be put up enough to be visible.

-I checked the checkout page in ipad before and it looked ok. Can you please clear cache again and hard refresh? Send us a screenshot of it if you can. So i can understand better what you see.

Best regards!
In reply to: Mobile Menu Not Working

6 years, 10 months ago Mirela
Participant

Hello,

There is no problem with mobile menu in theme default form. Please deactivate the third party plugins you have installed and make sure ALL recommended plugins from theme are updated and activated (screenshot).

Let us know if you still can not see the mobile menu after these steps.

Best regards!

In reply to: Many Issune In Different Different Section!
6 years, 10 months ago [email protected]
Participant
Hello Team,

1. Its not look good i need to add all menu in once please describe how we increase 10 to 20
https://www.purohitsandwichusa.com/demo/test/

2. Why double menu show in mobile please check below url for screenshot and tell me how we resolved it.
https://www.purohitsandwichusa.com/demo/screen/1.jpg
https://www.purohitsandwichusa.com/demo/screen/2.jpg

3. Is there any option to add search option in below url near sorting
https://www.purohitsandwichusa.com/demo/product-category/sandwich/

4. In admin panel we set on edit page responsive section (hide on phones small then 768) and it’s working fine.
https://www.purohitsandwichusa.com/demo/screen/3.png

But we set this on (hide on tables larger then 768) its not working.
https://www.purohitsandwichusa.com/demo/screen/4.png

Both data of smaller and larger will be displayed on desktop
https://www.purohitsandwichusa.com/demo/screen/5.jpg

Please resolved all this at once do not delay its very very delay from your side.

There are lot of problem in theme please resolved all this issue so when any new customer purchase so it not be frustrated.
- This reply was modified 6 years, 10 months ago by [email protected]. Reason: add more points
- This reply was modified 6 years, 10 months ago by [email protected].
Topic: Menu Style – Different Font

in forum Picante – Restaurant & Food WordPress Theme

October 22, 2018 at 8:23 pm edgar
Participant

Hello,

I need to change the font style of the menu (form mobile and for desktop), can you help me with this please?

Home

Regards.

In reply to: Mobile Display Issues

6 years, 11 months ago alpenzone
Participant

Ok, many thanks for doing that for me. The logo is now larger but the three icons (menu – logo- cart) that appear at the top of the page when viewing the site on a mobile in portrait view are not quite central and and are positioned more to the left. Is there a way to make them appear central?

Also, the title of the home page is still missing the last word ‘Poultry’ when viewing on mobile in portrait view.

My client is still saying that the following is still a problem on her iPad (landscape or portrait view):

”
iPad / Tablet Portrait View – If I add a product to the cart from the Online Shop page, the resulting page does not look good – the text and buttons are merging in to each other. Also, the email address at the bottom merges in to the next footer column. How can I fix this please?

”

Everything looks great on other devices, it’s just an issue on iPads now.

Topic: Mobile Menu Not Working

in forum June WooCommerce WordPress Theme
October 19, 2018 at 7:55 pm InsideOut
Participant
Hello,

On mobile devices the hamburger menu in the top right of the screen will not trigger. Do you know what may be causing the issue and could you help us mitigate the issue as soon as possible?

Bronco Distribution Home

Thank you,
- This topic was modified 6 years, 11 months ago by InsideOut.
In reply to: Hamburger Menu Not Loading on Mobile in Picante

6 years, 11 months ago Mirela
Participant

Hello,

It opens after clicking on the menu element. Select below the menu to show in mobile. See screenshot: https://postimg.cc/QKjSj6dS

Best regards!

In reply to: Cannot install theme demo on shared hosting
6 years, 11 months ago Mirela
Participant
Hello,

Sorry for the delay.
1-First, where can I choose which social icons are displayed in the header and where do I place the links?
After adding the socials element to show up in the header, you will see it’s options unfold in the left sidebar (screenshot). The socials you add a link to here, are the ones that will show up in header. To edit it, just open the element’s options again by clicking on the element.

2-Second, I moved the search box to the right side as this is to be a catalog site, how can I have it default to be open so it keeps the logo centered?
I suggest you add the quick search instead. Select Simple White style for it. It has the style you want. Remove the quick search categories with custom css.
Screenshot: https://postimg.cc/R6HcvpqH
The css to add in Customize > General > Custom Codes > Custom css:
```
.search-element .quick-searches {
 display: none;
}
```
3-Third, How can I set the site to hide the social icons and search bar and have the logo larger on mobile?

See screenshot: https://postimg.cc/kBXvbcpk
Check the box with the screen size you want the socials to be hidden.
To hide search, add this css:
```
@media (max-width: 480px){
.extra_tools_wrapper .tool:first-child {
 display: none;
}}
```
4-Also, where is my navigation? The menu that is displaying is not available to edit, and if I change the active menu nothing happens.
Click on the menu element and in the options select the menu you want to use. See screenshot: https://postimg.cc/9rYTJqvy
You can change the items in a menu in Appearance > Menus.

5-Also, the option to place a background color on page content doesnt work, I had to add custom css to not have my background image (intended for the sides) to be displayed in the content.

See screenshot of the option: https://postimg.cc/SnWMJYGn or directlu from Page Settings: https://postimg.cc/34D7xmg6
I made a test in this page: https://fnvfireworks.com/redesign/home-8/ It’s ok.

6-Also, I want this site to be a catalog site. However, when I set the option “catalog mode” in the customizer, the add to cart functionality is still enabled. Am I missing something?
I see the cart is not showing: https://postimg.cc/Z9jnk8Th
Did you manage to fix it?

Let us know.
Best regards!
In reply to: Hamburger Menu Not Loading on Mobile in Picante

6 years, 11 months ago [email protected]
Participant

This reply has been marked as private.

In reply to: Hamburger Menu Not Loading on Mobile in Picante

6 years, 11 months ago Mirela
Participant

Hello,

I set on the option to show menu in mobile and it’s ok now. Check screenshot: https://postimg.cc/47GZX6zy

Best regards!

In reply to: Revolution slider option

6 years, 11 months ago Julie
Participant

This reply has been marked as private.

In reply to: Responsive bugs ?
6 years, 11 months ago Elise
Participant
Hello,
Thanks for your answer.

Ok for the Contact and Histoire header, thanks a lot !!
Sorry for my several messages, but I tried to check and re-check what you’ve done and hard refresh and so on. And I only saw the Contact/history point after.

Regarding the blog problem, it seems there is a major bug that wasn’t there before with the headers.
Before, I could choose modern style, then have a fullscreen image and texts over it. Now, it’s broken.
Or, I could choose classic style and it’s broken too.
Both styles are not working anymore. And it was ok before. It’s why I’m saying it was ok before you change.

Regarding css style, I only copy-pasted what you sent me.
I’m not a developper so I can’t do more than this. I’m a web designer.

Regarding what needs to be fixed, here is a resume :
– blog header style
– headers for https://4morefeeling.fr/cookies-confidentialite/ and https://4morefeeling.fr/mentions-legales/ for mobile. There isn’t any header now. I’d like to have logo and burger menu as the other pages
– regarding the blog post display for home page in mobile style, I quit!! the css code you gave doesn’t work. So I let it like this, even the blog post is on the footer.
I just can’t be 1 month on this web site… :/

As I said just before, I’m not a developper. So I just couldn’t send your more code…
Ok, I understand you can send me more code and I know, of course, that you created this theme. But I’m wondering why the blog was working before and not now anymore..
That’s all what I’m saying :)
I didnt’ change anything, except the code you sent me that I copy/pasted.

Thanks a lot for your help,
Best regards,
Elise

ps : can you please notify me when you answer ? I didn’t get notification for you last answer. Thanks a lot.
- This reply was modified 6 years, 11 months ago by Elise.
Topic: Hamburger Menu Not Loading on Mobile in Picante

in forum Picante – Restaurant & Food WordPress Theme

October 17, 2018 at 3:54 am [email protected]
Participant

I have the restaurant Picante theme, and the hamburger menu disappeared on mobile. It must be off. I cannot find the option to turn it to hamburger on mobile. Thank you!

In reply to: Revolution slider option

6 years, 11 months ago Julie
Participant

Hi thank you

1- It’s fix.

2- Could you give me screen shoot were I can find: custom css box:

3- Could you give me screen shoot were I can find: specular\includes\view\blog\ folder

4- Could you give me screen shoot were I can find this tenplate:to file vc_templates/staff.php

5- The hamburger menu don’t appear on the mobile version. It’s appear in laptop version but don’t open it except for me page “expertise and services”. Let me know if I did something wrong.

Thanks,

Julie