Page 114 – Codeless Support Center

Forum Replies Created

9 years, 6 months ago Ruco
Keymaster

in reply to: Not Working on Internet Explorer 11

Hello,

We have fixed your issue, please check the page now with IE 11.

Added this line into Custom Css Box:

[class*=’span’]{float:none !important; display:block !important;}

Sorry for the delay.

Regards!

9 years, 6 months ago Ruco
Keymaster

in reply to: Issues with Theme Options on Dashboard

Hello,

There are two possibilities, 1. Theme was not uploaded correctly and you have to re-upload it again or 2. Hosting provider directory permission issue.

Please try to re-upload the theme again if the problem persist send to us your ftp credentials and we will investigate closer what cause this issue.

Regards!

9 years, 6 months ago Ruco
Keymaster

in reply to: Compatibility Issue with VIsual Composer

Hello,

You have removed the theme i have to upload it again.

Now the website again ok. The post grid now looks ok.

We recommend to our clients to use Latest Blog Element instead Post Grid/

Let us know if you want any further help.

Regards!

9 years, 6 months ago Ruco
Keymaster

in reply to: Dummy data not importing

Hello,

The issue you have is: wp_remote_get() failed. This is needed to get information from remote servers. Contact your hosting provider. Error: cURL error 28: Operation timed out after 2000 milliseconds with 0 bytes received

So the demo images can be downloaded and demo can’t be installed normally.

I see that you have created the site do you need any help.

Let us know.

Regards!

9 years, 7 months ago Ruco
Keymaster

in reply to: Dummy Data Still Not Importing

Hello,

I have tried too many times to access your website but isn’t possible.

Please can you send to me the correct site address.

If you have updated the theme to version 2.3, there is only one thing that can cause the dummy data installation issue. Please try to disable visual composer before installing dummy data. Go to wp-content/plugins and rename js_composer folder to js_composer_old. Now try to install dummy data again. After dummy data installation is completed, Go to Appearances > Plugins and install again Visual Composer.

Let us know if this method will help you.

Regards!
9 years, 7 months ago Ruco
Keymaster

in reply to: Import Data/Dummy Data Not working
We will make an update today.

Please, get this fix for now:

Go to specular/admin/inc/fields/codeless_import/import_export.php

Replace this function codeless_import_content with:
```
function codeless_import_content($file, $attachments){
if (!class_exists('WP_Importer')) {
$class_wp_importer = ABSPATH . 'wp-admin/includes/class-wp-importer.php';

require_once($class_wp_importer);
}

require_once(get_template_directory() . '/admin/inc/fields/codeless_import/class.wordpress-importer.php');

$wp_import = new WP_Import();
set_time_limit(0);

$path = get_template_directory() . '/includes/dummy_data/'.$this->type.'/' . $file.'.xml';

$wp_import->fetch_attachments = $attachments;
$value = $wp_import->import($path);

ob_get_clean();
if(is_wp_error($value)){
$this->message .= __("Error during Import. Try Again", "redux-framework");
return 2;
}
else {
$this->message .= __("Content has been imported successfully ", "redux-framework");
return 1;
}
}
```
9 years, 9 months ago Ruco
Keymaster

in reply to: paid with wrong account

Hello,

Please open a refund request.

The reason you mention isn’t so clear please be more specific.

Regards!
9 years, 9 months ago Ruco
Keymaster

in reply to: Translation
Hello,

Your page header now it translated. I fixed it. There was an error on file name.

Let us know if you want any further information.

Regards!
- This reply was modified 9 years, 9 months ago by Ruco.
9 years, 9 months ago Ruco
Keymaster

in reply to: Background images not loading

Hello,

Your website looks ok in any Web Browser with PC and even in Apple. Don’t mind maybe the pc you are testing have problems. The browser you test have different dev settings maybe you have changed any option that cause this issue.

Let us know.

Regards!

9 years, 10 months ago Ruco
Keymaster

in reply to: Logo and Product Column Issues

Hello,

Please can you send to us your wp credentials through private reply. So i can check and try to fix this issue.

Sorry for any inconvenience!

Regards!

9 years, 10 months ago Ruco
Keymaster

in reply to: Problem with Menu (Overlaying)

Hello,

Please send your wp credentials through a private reply.

https://www.clipular.com/c/5487798294937600.png?k=rO9mBDvJV0fiDXLpnhUhIl0IZqE

Let us know.

Regards!

9 years, 10 months ago Ruco
Keymaster

in reply to: Different Sized Media File On Different Sized Laptop Monitor

Hello,

I have checked your website on my devices and in some simulators and i don’t see any issue.

Anyway can you resend to us some screenshots and also the resolution of the mac your are using. I mean the resolution you have set in the display settings.

Let us know.

Regards!
9 years, 10 months ago Ruco
Keymaster

in reply to: Codeless slider not responsive
Hello heliummrkweb,
I have added the lines below into style.css file, anyway i recommend you to add this lines into Custom css Box into the theme Options.

If you will make a theme update in the future the changes can be lost, so its better to save this lines in Custom Css Box
```
@media (min-width: 768px){

.section-style.parallax_section{

background-size: contain !important;

-webkit-background-size: cover !important;

background-position: center !important;

}

}
```
If you need further help let us know.

Regards!
9 years, 10 months ago Ruco
Keymaster

in reply to: Overflow on mobile when layout set to Boxed

Hello,

We fixed it. Removed the padding you have added at the empty columns beside the slider at the bottom.

Best regards!

9 years, 11 months ago Ruco
Keymaster

in reply to: Onepage Menu links

Hello,

Sorry for the late response.

The issue on firefox is an issue related the the onepage script.
I fixed it, please give it a look and let me know.

I have edited only main.js file, codelessOnePage() function.

Best regards!

Viewing 15 posts - 1,696 through 1,710 (of 3,073 total)

← 1 2 3 … 113 114 115 … 203 204 205 →

Community Forums

Forum Replies Created

Site Links

Useful Articles

Login