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Forum Replies Created

  • 7 years, 5 months ago Ruco
    Keymaster
    in reply to: Weird Thing with Headings

    Hello,

    You can add the sidebar by editing the page you want to add it. Go to WordPress Dashboard > Edit the page you want to add the Sidebar > in the Page Option https://imgur.com/a/lTlyRqQ found below the content area.

    Change the Page Layout option, Set the Page Custom Sidebar.

    After that you have to set the widgets in the Appearances > Widget.

    Check out an example here: https://melon.thesmashagency.com/product/black-pasta-with-meat/.

    Let us know.

    Regards!

    7 years, 5 months ago Ruco
    Keymaster
    in reply to: registration form

    Hello,

    Please have you tried to check the Settings on WooComemerce. Login into your WordPress Dashboard > WooCommerce > Settings > Account & Privacy.

    Also check if you have any other plugin that can change this configuration.

    If you can’t resolve it, fill your profile details with the required information so we can login and check the issue closer.

    Regards!

    7 years, 5 months ago Ruco
    Keymaster
    in reply to: Theme upload failure

    Hello,

    Did you have purchased the WordPress account on WordPress.com ? Also please let us know which package have you purchased ?

    Regards!

    7 years, 5 months ago Ruco
    Keymaster
    in reply to: Weird Thing with Headings

    Hello,

    1.I think the images that you have to upload need to have the same size that one we have uploaded to have the same visibility on the page. Our images are about 613px in width and 613 in height. You can upload smaller or bigger images but need to be in a square format.

    2. About the Shop and single shop white space on the header can be removed by set the page Transparent on the Page Option. Edit the page on the back-end and change the option Header Over Content > Transparent https://imgur.com/a/lTlyRqQ

    3. The sidebar on the shop pages aren’t included in the default design. You can add it but it will doesn’t look good except categories. You can also add the sidebar into the page option i have explained you before.

    Let us know.

    Regards!

    7 years, 5 months ago Ruco
    Keymaster
    in reply to: Error Message

    Hello,

    The image need to be bigger in height, the other images are 400 – 600 px in height and in the one with the problem the height is only 293 px. If you a upload an bigger image the problem will be resolved.

    Let us know.

    Regards!

    7 years, 5 months ago Ruco
    Keymaster
    in reply to: Hamburger menu not showing up

    Hello,

    I’ve checked the same demo with the child theme that is included in the main package and the menu is showed without any problem.

    Please try to use our child theme. If the problem will persist we will check this issue again. So we can find a solution.

    Let us know.

    Regards!

    7 years, 5 months ago Ruco
    Keymaster
    in reply to: issue with translation

    Hello,

    Please can you share your wp creds and online link in your profile details so we can login and made this customization for you.

    Let us know.

    Regards!

    7 years, 5 months ago Ruco
    Keymaster
    in reply to: Shopping Cart Errors

    Hello Rob,

    First i recommend you to update the theme to the latest version 1.6.4. Anyway i think the problem is caused by some plugin you have installed. Please try to disable and third party plugin that aren’t included with the theme. Disable them one by one to identify which of them cause the issue.

    Let us know.

    Regards!

    7 years, 5 months ago Ruco
    Keymaster
    in reply to: Specular – demo content did not install properly

    Hello,

    Please check it now. You have only to go into Specular > Header Options > Header Shadow > Shadow 1

    Click on save.

    Let us know if now its ok.

    Regards!

    7 years, 5 months ago Ruco
    Keymaster
    in reply to: Specular – demo content did not install properly

    Hello,

    Please can you share with us your wp username and password into the profile details so i can login and add the shadow for you.

    Let me know.

    Regards!

    7 years, 5 months ago Ruco
    Keymaster
    in reply to: Specular – demo content did not install properly

    Hello,

    The header checked is Menu item with Border Bottom.

    https://imgur.com/a/xy4sZuU

    Best Regards!

    7 years, 5 months ago Ruco
    Keymaster
    in reply to: Specular – demo content did not install properly

    Hello,

    Check out how to assign slider:
    https://codeless.co/documentation/main.html#assign_slider

    Learn how to import the sliders:
    https://www.themepunch.com/revslider-doc/import-export-replace/

    Also you can install the sliders automatically by using Apperance > Setup wizard > Import only the Revolution Slides options.

    If you can do it by yourself give to us your wp creds so we can import the revsliders for you.

    Let us know.

    Regards!

    7 years, 5 months ago Ruco
    Keymaster
    in reply to: Specular – demo content did not install properly

    Hello,

    You have to activate the WpBakery Visual Composer and Revolution Slider to have the theme look like the online demo.

    To activate the plugins please go to WordPress Dashboard > Appearances > Install Plugins > Install WPbakery Visual Composer and Revolution Slider.

    I see that content and option it was installed.

    Let us know.

    Regards!

    7 years, 5 months ago Ruco
    Keymaster
    in reply to: Hamburger menu not showing up

    Hello,

    I have checked the issue that you have, i tried to deactivated your child theme and anything works perfectly. The customization that you have made create the issue with the menu.

    So i recommend you to use a new clear child theme and add the functions one by one, so you can find which function create the issue.

    Let us know.

    Regards!

    7 years, 5 months ago Ruco
    Keymaster
    in reply to: Lawyer theme not installing

    Hello,

    Please can you open that Inspector of Google Chrome and see if there is generated an error ?

    If you can’t please fill your profile details so we can login into your WordPress dashboard and debug this issue.

    Let us know.

    Regards!

Viewing 15 posts - 631 through 645 (of 3,073 total)
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