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Forum Replies Created

  • 6 years, 3 months ago Ruco
    Keymaster
    in reply to: Error during Themes installation [modules[

    Hello,

    For sure please share with us your wp credentials and online link (private reply) so we can install it for you.

    Or try again by using the Appearances > Setup Wizard

    Let me know.

    Regards!

    6 years, 3 months ago Ruco
    Keymaster
    in reply to: I cannot find \'Slider-dummy-data\' in my zip file

    Hello,

    Sorry, we will check the package but while the update it will be online i can send you the slider directly here in the forum.

    Let me know which slider you want to import.

    Regards!

    6 years, 3 months ago Ruco
    Keymaster
    in reply to: Problem with Codeless Builder/WPBakery

    Hello,

    Please fill your profile details with your website online link and wp credentials so we can check the issue for you.

    Let me know.

    Regards!

    6 years, 3 months ago Ruco
    Keymaster
    in reply to: Revolution Slider HTML5 video not showing in Safari

    Hello,

    Did you have added any javascript to the code in the header.php file or any plugin that had made that?

    Please can you give share with us your wp credentials so we can investigate the problem and find what cause the issue.

    Let us know.

    Regards!

    6 years, 3 months ago Ruco
    Keymaster
    in reply to: Format "label" class?

    Hello,

    You have to add a new CSS for the label:

    .label{color:#222 !important; font-size:14px; background:transparent !important; text-shadow:none !important;}

    The code above have to added in the child-theme style.css or into Tower > General > Custom Css Box..

    Let us know.

    Regards!

    6 years, 3 months ago Ruco
    Keymaster
    in reply to: refund request on picante wp theme

    Hello,

    Please can you send to us your wp credentials and online link so we can help you to build your website step by step.

    Let us know.

    Regards!

    6 years, 3 months ago Ruco
    Keymaster
    in reply to: Refund request
    This reply has been marked as private.
    6 years, 3 months ago Ruco
    Keymaster
    in reply to: Products are not shown on category page

    Hello,

    All the issues you seen with the theme are caused by the third-party plugin especially the CSS and JS optimizers.

    Please try to disable cache plugins and optimizers one by one to find out which is the real cause of this issue.

    Let us know.

    Regards!

    6 years, 3 months ago Ruco
    Keymaster
    in reply to: Single Post doesn't show Featured Image

    Hello,

    You can change the single post layout by access WordPress Dashboard > Specular > Blog Config > Post Style > Modern.

    Click Save.

    Regards!

    6 years, 3 months ago Ruco
    Keymaster
    in reply to: 'Read More' buttons are all pink

    Hello,

    I’m not sure if you can use this element, because this isn’t created by default with the theme.

    Anyway, I have to check it on your online link so we can understand how to customize the button you are talking about.

    Let us know.

    Regards!

    6 years, 3 months ago Ruco
    Keymaster
    in reply to: logo size

    Hello,

    You have to go into Theme Options > General Options > Logo Height and change the size as you wish.

    Let me know.

    Regards!

    6 years, 3 months ago Ruco
    Keymaster
    in reply to: Codeless builder is not working

    Hello,

    Please can you check it out I have activated the Codeless WpBakery Visual Composer?

    Regards!

    6 years, 3 months ago Ruco
    Keymaster
    in reply to: Theme has outdated Woo templates after upgrade

    Hello,

    Make a backup only of the WooCommerce directory and try to update the files.

    If you mean to update the whole theme check out the tutorial: https://codeless.co/update-wordpress-themes-and-included-plugins/

    In the next update, we will add the new WooCommerce compatibility.

    Let us know.

    Regards!

    6 years, 3 months ago Ruco
    Keymaster
    in reply to: Products are not shown on category page

    Hello,

    Please can you check it now, I have added this simple CSS:

    html:not(.no-cssanimations) .animate_on_visible:not(.reveal-right){opacity: 1 !important;}

    Regards!

    6 years, 3 months ago Ruco
    Keymaster
    in reply to: Error Theme Installation

    Hello,

    Please can you send to us your online link so we can check it out?

    Let me know.

    Regards!

Viewing 15 posts - 106 through 120 (of 3,073 total)
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