Forum Replies Created
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in reply to: Equal Height option missing from Visual Composer
Hello,
Sorry for the misunderstandings!
Row element in Visual Composer was simplified (starting from VC version 4.9) by removing unnecessary options and optimized with Tower WordPress Theme. Some of the removed options include Equal Height and disable row.
We can help you achieve the same look on your site by using other available tools. Just let us know what layout are you seeking to have. The equal height effect can be achieved by adding padding to the columns in the Column Options.
The hide row can be achieved using custom css. Just give the row an id and use attributedisplay: none;
Let us know.Best regards!
in reply to: Codeless Slider disappears in mobile viewHello,
Have you turned on the Remove Sliders from Mobile Phone View option on page settings? Make sure to turn off this option for the slider to show on the phone view.
If this option is not activated and you still have issues, let us know.Best regards!
in reply to: Image tearing and bugs in generalHello,
Please, before making any customizations on your site, watch our documentation and video tutorials as a guide first. You haven’t activated the most important plugin for the theme to correctly work: the Codeless Builder plugin. (see screenshot) That’s why the pages were being displayed like that.
I did activate the Codeless Builder plugin, and now the theme works like it should. I have also chosen the Static Front Page : The Landing Page as Front Page and Blog Default as Posts Page. You can change these setting whenever you want. Please see this screenshot.Let us know.
Best regards!
in reply to: Contact Form Not ShowingHello,
Can you send us your credentials? So we can give it closer look.
Add them on your profile, on User Extra Information section.Best regards!
in reply to: Portfolio images are not in the wp inside pageHello,
Yes, it works but you have to paste it on Text Field, on the reply box. Can you send us a link of your portfolio? So we can give it a closer look.
Add the url on the User Extra Information section, on your profile or paste it here.Best regards!
in reply to: [object object] Cannot activate my licenseHello,
Sorry for the inconvenience! We will fix that issue on our next update of the theme.
For now you can install the demo data without the registration of the license. Please watch this video tutorial to help with the installation of demo data. You can proceed without entering your purchase code and email.Let us know.
Best regards!in reply to: Mega menu disappeardHello,
Please update your credentials, i can’t log in.
Regards!
in reply to: Centered Logo with 2 menus IssueHello,
Glad to hear you resolved it. Thank you for letting us know.
Best regards!
in reply to: Codeless Builder stuck in LoadingHello,
Have you installed the theme and the demo data correctly? Did you make any changes on your theme files or installed any third-party plugin?
Please send us your site url and your credentials to see the issue a little closer.
Add them on your Profile, on User Extra Information section.Best regards!
in reply to: Small logo on mobile phoneHello,
You can adjust the size of logo and the margins with some CSS code. Please add this lines on your Custom CSS box (see screenshot) :
/* tablet */ @media (max-width: 979px) and (min-width: 768px) { #logo img { height: 170px; } } /* phone */ @media (max-width: 480px) { #logo img { height: 150px; margin-top: -22px !important; max-height: 150px !important; left: -26px !important; } }You can always customize the height of logo as you wish on height.
Let us know.Best regards!
in reply to: Blog page items overlapHello,
Please update the credentials information on your profile, i can not log in to your site. We need to give this issue a closer look.
You can always configure the amount of article items shown on Blog Options > Query > Items per page. Here type the number of items you want to show. See screenshot.Best regards!
in reply to: Pictures in pages (urgent)Hello,
Glad to hear that you fixed it. Thank you for letting us know.
Best regards!
in reply to: Bugs with TogglesHello,
The toggles were not displaying the title because you haven’t assigned a title to them. Please see again this page , i fixed the issues. Now you can add your own title and text to the toggles. The characters that you used don’t cause any issue.
Let us know.
Best regards!
in reply to: Fatal error site downHello,
I don’t see a problem with your site. Did you manage to fix the issue?
See this screenshotBest Regards!
in reply to: video on theme slider not getting replaced