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  • 9 years, 8 months ago Kris
    Participant
    in reply to: Fixing Mobile Menu + Extra Nav Background Color Change

    Hello,

    The menu items have not disappeared, they are there. But they are not visible because their text color and the megamenu background color are the same. Please see this screenshot where i’ve changed the background color and they appear correctly. If you want to change the background color of megamenu on mobile, you can add this code to your custom CSS box:

    .menu-small ul#mobile-menu {
        background-color: #5f5f5f;
    }

    and change the color to your wish.
    To change the extra navigation background color, add this code to the custom CSS box:

    .open_extra_nav .extra_navigation {
        background-color: #efefef;
    }

    and change the color as you wish.
    Let us know.

    Best regards!

    9 years, 8 months ago Kris
    Participant
    in reply to: Menu doesn't show in responsive

    Hello,

    1, 2. You should check the Show Responsive Menu Dropdown button ON for the responsice menu to show up ( located on Header Options). I turned it on.
    To fix the menu on responsive, i added this code to your custom CSS box:

    @media (max-width: 480px) {
        #logo img {
        height: 130px !important;
        max-height: 200px !important;
        margin-top: -80px !important;
    }
    }
    @media (max-width: 782px) {
       #logo img {
        margin-left: -125px !important;
       }
    }
    

    3. You can adjust the padding for the white space between navigation bar and the slider see screenshot. If you do not want space between them, go to Layout > Inner Page Content Padding and reduce to 0px the first padding.
    Let us know.

    Best regards!

    9 years, 8 months ago Kris
    Participant
    in reply to: Links / Shortcode in Footer

    Hello,

    Yes, you can make them clickable by wrapping such codes with <a> tag.
    For example:
    <a href="https://codeless.co/">[contact_information tel=”+49 6841-9816-0″ addr=”Robert Jungk Straße 1 – 66459 Kirkel-Limbach”]</a>.
    By clicking on it, it will direct you to https://codeless.co/.
    Let us know.

    Best regards!

    9 years, 8 months ago Kris
    Participant
    in reply to: Tower demo content

    Hello,

    When sending private credentials on a reply , ALWAYS make sure to check The Set as Private reply button see this screenshot. In this case only the admins will see the information. Otherwise the information can be seen in public, which can be dangerous if you send private data. Hopefully you have sent only the username and password, which are useless without the site url, so no one can not log in to your site.
    I marked your reply as private, but it will be better if you change your credentials and send the new ones. You can add your credentials ( wp credentials for now) on your profile user extra information. We should take a closer look at your site.
    Only our admins will see them. For more information, please read this aricle.
    Let us know.

    Best regards!

    9 years, 8 months ago Kris
    Participant
    in reply to: TOWER – Safari browser

    Hello,

    I commented this code:

    @media (max-width: 1100px) and (min-width: 981px) {
    ul.sub-menu.non_mega_menu {
        top: 40px !important;
    }
    }

    from the general CSS box and added a similar one to this page to fix the submenu orange line. Please check your site. Is that what you wanted?

    Glad to hear that you are resolving the other issue.
    Thank you for letting us know.

    Best regards!

    9 years, 8 months ago Kris
    Participant
    in reply to: Change to 2 Column ‘Slideup’ style portfolio page

    Hello,

    Glad to hear that you fixed it. Thank you for letting us know.

    Best regards!

    9 years, 8 months ago Kris
    Participant
    in reply to: Change to 2 Column ‘Slideup’ style portfolio page

    Hello,

    You should add the code into the theme custom CSS box, that is located on Tower > General Options > nearly at the end of the page see this screenshot.
    Let us know.

    Note: Please consider reading this aricle about preventing the html tag in topics content.

    Best regards!

    9 years, 8 months ago Kris
    Participant
    in reply to: Change to 2 Column ‘Slideup’ style portfolio page

    Hello,

    What version of theme do you have? Please send us your site url, to give this a closer look. Paste that on your profile user information, read this article for more information.

    Best regards!

    9 years, 8 months ago Kris
    Participant
    in reply to: TOWER – Safari browser

    Hello,

    1. Fixed it, please check your page.
    2. This happens because you have 2 text blocks in a row and 4 other text block in another inner row. Both of the rows are the inner rows of the first row you created. So the National Support text shows up first followed by the other text block OI Global Partners Locations (because they are in the same row) and then the other text blocks show up ordered. I created a test page (see here) with an alternative row organization, that show the text blocks the way you want in responsive. But first you should create a new row on your page, and than create the other rows the way i did.
    3. The same thing happens even on this page. The icons are shown that way because of the row organization. Try to set them on another way.

    # For the submenu and submenu orange line to be shown above the background, add this code to the custom CSS box:

    @media (max-width: 1100px) and (min-width: 981px) {
    ul.sub-menu.non_mega_menu {
        top: 40px !important;
    }
    }

    Let us know.

    Best regards!

    9 years, 8 months ago Kris
    Participant
    in reply to: Change to 2 Column ‘Slideup’ style portfolio page

    Hello,

    To change the portfolio design layout, edit the page and choose the number of columns you want to display on Portfolio options > Portfolio columns see screeshot. For more detailed information, watch this video tutorial.
    Let us know.

    Best regards!

    9 years, 8 months ago Kris
    Participant
    in reply to: Nav menu text pushes into div below

    Hello,

    The responsive issues usually can be fixed with some CSS. The theme is responsive ready, but sometimes there may be issues depending on the customizations that the admins do. Can you provide us your site url, so we can give it a closer look?
    Paste that on your profile user information, read this article for more information.
    Let us know.

    Best regards!

    9 years, 8 months ago Kris
    Participant
    in reply to: TOWER – Safari browser

    Hello,

    1. Add this code to your custom CSS box for this page:

    @media (max-width: 480px) {
    .wpb_content_element.media.media_el.animate_onoffset.margin_normal img.type_image.media_animation.animation_left.alignment_center {
        width: 36% !important;
        margin-left: 91px !important;
    }
    }

    and this for this page:

    @media (max-width: 480px) {
    .wpb_content_element.media.media_el.animate_onoffset.margin_normal img.type_image.media_animation.animation_top.alignment_center {
        width: 37% !important;
        margin-left: 91px !important;
    }
    }

    2. Send us your credentials to give it a closer look and see if we can organize the rows in another way, for the columns to be displayed correctly.
    3. This is what i get when i open this page: see screenshot.
    4. Add this code to your page CSS box:

    @media (max-width: 480px) {
    .wpb_text_column.wpb_content_element h3 {
        width: 107%;
    }
    }

    #- Do you still need help for the navigation bar issues on responsive?

    Thank you so much for appreciating our theme and our support work.
    We are here to help you anytime.
    :)

    Best regards!

    9 years, 8 months ago Kris
    Participant
    in reply to: Wrapping Text on Testimonial (Cycle)

    Hello,

    Can you send us your site url? We need to visualize better the issue and what you are trying to do. Paste it on your profile user information ( on the empty fields).
    Let us know.

    Best regards!

    9 years, 8 months ago Kris
    Participant
    in reply to: Landing Page – Remove menu from a specific page

    Hello,

    The code was to be add as specified, in the custom css box. Not the page’s custom cs box. The page id in the beginning of each line, already specified it for the home page.
    We fixed it, please check your page here.
    Let us know.

    Best regards!

    • This reply was modified 9 years, 8 months ago by Mirela.
    9 years, 8 months ago Kris
    Participant
    in reply to: Linking Cart Image on Tower to Shopping Cart page

    Hello,

    Glad to hear that. Thank you for letting us know.

    Best regards!

Viewing 15 posts - 151 through 165 (of 427 total)
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