Community Forums

Hello,
I see that your site loads over HTTPS. You have an insecured script (https://html5shim.googlecode.com/svn/trunk/html5.js) ,whose request has been blocked, because the content must be served over HTTPS. That’s the error i get after loading you site.
However, if an HTTPS page includes HTTP content, the HTTP portion can be read or modified by attackers, even though the main page is served over HTTPS. When an HTTPS page has HTTP content, the content is called “mixed”. The Mixed Content Blocker blocks certain HTTP requests on HTTPS pages.
You should contact your host provider and secure that script.
Let us know.
Best regards!

Hello,
Please remove these lines from your custom CSS box:

.vc_col-sm-4.wpb_column.column_container.with_padding {
    padding-top: 65px;
}
.animated_counter { padding-top: 90px;}

These are causing the display of the white space above animated counter.
Let us know.
Best regards!

• This reply was modified 9 years, 10 months ago by Kris.

Hello,
1. To change the testimonial background, you should edit the rows where the testimonial element is added and pick a background color.
2. I don’t see any issue with the faqs being displayed with paragraph breaks. Did you manage to fix it? Can you send us a screenshot?
3. The mail link its correct, but you should remove the target attribute –> target=”_top”.
Let us know.
Best regards!

Hello,
Add the code on your custom CSS box. It is located on General Options, nearly at the end of the page, see this screenshot (https://www.clipular.com/c/4809410102165504.png?k=ISlX4XZjmaDebPCrg2mqpWGd9ww).
Let us know.
Best regards!

Hello,
1- The comma that appears after the name of the person its not bug, its theme default format style. But you remove it if you want to.
To remove the coma, please go to file vc_templates\testimonial_carousel.php and find this line:
$output .= '<h6>'.esc_html(get_the_title()).', </h6><span class="position"> '.esc_attr($cl_redata['staff_position']).'</span>';
and replace with this:
$output .= '<h6>'.esc_html(get_the_title()).' </h6><span class="position"> '.esc_attr($cl_redata['staff_position']).'</span>';
2- Can you send us a link where you are experiencing this?
Try this code instead:

@media (max-width:767px){
.testimonial_carousel .item .param h6 { width: 70% !important; text-align: center; margin-left: 10%; }
}

— Skills and Chart Skills element
To change the animation speed on mobile for Skills element add these lines to your custon CSS box:

@media (max-width: 480px){
.skill>* 
{
  transition-duration: 0.1s !important;
  -webkit-transition-duration: 0.1s !important;
  -moz-transition-duration: 0.1s !important;
  -ms-transition-duration: 0.1s !important;
  -o-transition-duration: 0.1s !important;
}
}

You can change the value (in seconds) as you wish .
–Contact us page
The list element on contact page shows up in the correct way on every demo, maybe you have an issue in your site. I don’t understand very well what issue are you having, please send us your page url or a screenshot.
Let us know.
Best regards!

Hello,
Just as the error message says, this is a internal server error. You should contact your host provider about the issue. Maybe you don’t have the sufficient permissions to do that.
However you can try to update theme, wordpress and deactivate all third party plugins. Then try again. Download latest version from your Envato account.
Edit the file wp_config.php on your wp installation and change WP_DEBUG to true to make the errors display. If you still aren’t able to install the theme, provide us your credentials in a private reply, to give it a closer look.
Let us know.
Best regards!

Hello,
I logged in to your site and i saw no problem in displaying the images on smaller screens. Can you send us a link or screenshot of the problem you are having?
I also noticed that you have installed the Visual Composer Extensions All In One plugin. This plugin conflicts with the images display on smaller screens, so the issue that you are having may be due to this. Please deactivate the plugin and see if the problem still persist. You have also an old version of theme. Update specular to its latest version 2.0. This version is compatible with the latest version of Visual Composer.
Let us know.
Best regards!