Page 6 – Codeless Support Center

Forum Replies Created

9 years, 6 months ago Kris
Participant

in reply to: Dummy data and sliders

Hello,

You can always send screenshots in your reply (we have responded you on this other topic of yours about screenshots).
You should clean your database first, before re importing demo data again, because otherwise it may bring the duplication of some content and it will not look good.
Please watch this video tutorial about importing your demo data properly.

As we told you on this other topic of yours, you should download the All files & documentation version of theme folder. After unzipping it you should have the sliders containing folder.
Than you should go to Dashboard > Slider Revolution (if you want to use revolution slider) and import the zipped slider containing file that is located inside the sliders containing folder. See screenshot
If you want to use a codeless slider, you don’t have to import anything, because they are already installed on your worpress.

Best regards!

9 years, 6 months ago Kris
Participant

in reply to: Support not working

Hello,

The support forum doesn’t have issues. As the error says, you need to write a topic title, even if you send only a screenshot. You can include screenshots in your reply, by inserting them as links here and here.

Please read this article about preventing the html tags on replies.

Best regards!
9 years, 6 months ago Kris
Participant

in reply to: Links
Hello,

Please add this code to the page CCS box to disable the links:
```
.services_medium.style_1.wpb_content_element a {
    pointer-events: none;
}
```
Best regards!
9 years, 6 months ago Kris
Participant

in reply to: How to change the background slider

Hello,

What slider are you using? If it is revolution slider go to Dashboard > Slider Revolution, choose the slider you want and start editing it. You can watch this video tutorial on how to use rev slider.
If you are using a codeless slider, go to Dashboard > Codeless Slider and start creating or editing your slider. Watch this video tutorial for more detailed information on how to use it.
Let us know.

Best regards!

9 years, 6 months ago Kris
Participant

in reply to: I can not import demo data!

Hello,

I see that you haven’t installed the theme, you cannot import demo data without installing the theme to your wordpress first. Please watch this video tutorial on how to install and import demo data. If you still can not import the demo data by yourself, let us know what demo do you want and we will do it for you.
Make sure to install the zip theme folder, that contains only the theme files.
Let us know.

Best regards!
9 years, 6 months ago Kris
Participant

in reply to: Hide Nav-Bar
Hello,

You can add this code
```
div#navigation {
    display: none;
}
```
to the pages you want to hide the navigation bar CSS box
see screenshot.
Let us know.

Best regards!
9 years, 6 months ago Kris
Participant

in reply to: Dropdown color style
Hello,
You can adjust the font color of dropdown typography and megamenu title on Dropdown Options see screenshot.
Add these codes to your custom CSS box:
This code for hover background color:
```
nav .menu li > ul.sub-menu li:hover {
    background-color: #fff;
   }
```
and this code for hover font color:
```
nav .menu li a:hover {
    color: #ffffff;
}
```
You can change the color to your wish.
Let us know.

Best regards!
9 years, 6 months ago Kris
Participant

in reply to: Responsive issues with menu/Revoultion slider

Hello,

I saw that you had pasted the codes i gave you on your homepage CCS box. If you add CSS code to a page it only affects that page, you should add the codes to your custom theme CSS box, to affect all the pages.
We fixed it now (the search button and made the header background light grey on the ipad view for the Reviews and Contact Us pages), please check your site.
Let us know.

Best regards!

9 years, 6 months ago Kris
Participant

in reply to: "undefined" message when i save theme options

Hello,

Please, do not NEVER post your private data in a public reply, because this may cause issues on your side. Whenever sending wp or ftp credentials, or any other private data, always check the Set as private reply button, before sending it. Im glad to hear you resolved the issue, but it will be better for you to change your wp and ftp password, for your site to be safe. You can always add the credentials on your profile user information, read this article for more information.
Let us know if you got other issues.

Best regards!

9 years, 6 months ago Kris
Participant

in reply to: Responsive/retina issues

Hello,

These issues can be fixed with some CSS. But we will need your site url for now, to give them a closer look. Add it on your profile user information. Please read this article for more information.

Best regards!

9 years, 6 months ago Kris
Participant

in reply to: Problem with no spacing between image and service icon

Hello,

You can add padding and adjust margins of the elements on row and column settings, on the backend editor. See screenshot 1 screenshot 2.
Let us know.

Best regards!
9 years, 6 months ago Kris
Participant

in reply to: Dummy data : Import not complete
Hello,

Sorry for the late reply!
If the import was successful, it means that all your content has been imported. If the import has stopped before reaching 100%, there are some reasons that can make the import process not successful. Please make sure to check on these settings:
-To have the required access on themes files;
-Check the execution time limit.
Change it on your server if not long enough to let all dummy data import. Especially when importing with attachments, the amount of data to load increases significantly;
-Check to have have enough memory limit.
You can increase it yourself by adding this line into your wp-config.php file :
```
define('WP_MEMORY_LIMIT', '94M');
```
Importing demo data multiple times, without clearing your database, may cause the replication of some content, but not the missing of the elements.
Yes, you will need to import only the slider revolution sliders to your site to complete the customization like the online demo (this is optional).

Can you provide us your wp credentials? So we can give it a closer look.
Add them on your profile user information. Please read this article for more information.
Let us know.

Best regards!
9 years, 6 months ago Kris
Participant

in reply to: Phone view – problem with images with no spacing
Hello,

Sorry for the late reply!
Add this code to CSS box to fix the space between the app images:
```
@media (max-width: 480px) {
img.alignleft.wp-image-611.size-full {
    margin-bottom: 15px !important;
}
img.alignleft.wp-image-610.size-full {
    margin-bottom: 15px !important;
}
}
```
You can change the margin value to your wish.
Let us know.

Best regards!
9 years, 6 months ago Kris
Participant

in reply to: Responsive phone view – hide slider arrows
Hello,

Sorry for the late reply!
Add this code to your custom CSS box to remove the slider arrows on mobile view:
```
@media (max-width: 480px) {
div#rev_slider_1_1 .tp-leftarrow.tparrows.uranus {
    display: none;
}
div#rev_slider_1_1 .tp-rightarrow.tparrows.uranus {
    display: none;
}
}
```
Let us know.

Best regards!
9 years, 6 months ago Kris
Participant

in reply to: Responsive issues with menu/Revoultion slider
Hello,

Please add these codes to your custom CSS box:
1. Add this code for the blank space below slider:
```
@media (max-width: 480px) {
.slider#slider-fullwidth {
     min-height: 232px;
}
}
```
2. Add this code for the responsivity on ipad view:
```
@media (max-width: 1100px) and (min-width: 981px) {
#logo img {
    margin-left: -48px;
}
div#navigation {
     margin-top: -109px;
    margin-right: -51px;
}
}
```
3. Add this code for the logo on mobile view:
```
@media (max-width: 480px) {
#logo img {
    height: 129px;
    margin-left: -244px;
}
}
```
Let us know.

Best regards!

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