Page 9 – Codeless Support Center

Forum Replies Created

9 years, 8 months ago Kris
Participant

in reply to: Menu reacts differently on iPAD then Laptop/PC

Hello,

Sorry, but i don’t see any issue with the Services menu item on ipad view. It directs me to a new page when clicking on Services. Did you manage to fix it?
If not, please send us your wp credentials to give this a closer look.
Let us know.

Best regards!

9 years, 8 months ago Kris
Participant

in reply to: reduce space below the slider and content

Hello,

To adjust the padding between the slider and page content, go to Dashboard > Tower > Layout > Inner Page Content Padding and reduce the first padding value see screenshot.
Let us know.

Best regards!

9 years, 8 months ago Kris
Participant

in reply to: Page Header Background

Hello,

Yes! You can find all theme options on Dashboard > Tower.
Thank you for letting us know,

Best regards!

9 years, 8 months ago Kris
Participant

in reply to: Social Media Icons

Hello,

Glad to know you resolved it. Thank you for letting us know.

Best regards!

9 years, 8 months ago Kris
Participant

in reply to: Page Header Background

Hello,

Yes, you can do this customization with the wordpress editor, because the customizer doesn’t offer all the options, for a complete customization. Go to Dashboard > Tower > General Options > Header Options > Default Page Header > Page Header background and select the color you wish (as we told you on the previous reply).
Let us know.

Best regards!

9 years, 8 months ago Kris
Participant

in reply to: Not Able to import Demo Data.

Hello,

I see that the demo data it is not imported at all. There are some reasons that can make the import process not successful. Please make sure to check on these settings:
-To have the required access on themes files.
– To check the execution time limit.
Change it on your server if not long enough to let all dummy data import. Especially when importing with attachments, the amount of data to load increases significantly;
-Check to have have enough memory limit.
You can increase it yourself by adding this line into your wp-config.php file :
define(‘WP_MEMORY_LIMIT’, ’94M’);

Then try again to import the demo data you want.
Or if you can not do it by yourself, tell us what demo do you want to import and we will do it for you.
Let us know.

Best regards!
9 years, 8 months ago Kris
Participant

in reply to: Cf7 display
Hello,

Add this code to your custom CSS box to make the email field and submit button inline:
```
input.wpcf7-form-control.wpcf7-text.wpcf7-email.wpcf7-validates-as-required.wpcf7-validates-as-email {
    width: 85%;
    margin-left: -195px;
}
input.wpcf7-form-control.wpcf7-submit.btn.btn-dark.btn-bt.business {
    top: -63px;
float: right !important;
}
```
Let us know.

Best regards!
9 years, 8 months ago Kris
Participant

in reply to: Not Able to import Demo Data.

Hello,

Did the demo data import finish successfully and reach 100% ?
What issues do you have after the import?
Please send us your wp credentials to give it a closer look. Paste them on your profile user information, on the empty fields. Read this article for more information.

Best regards!

9 years, 8 months ago Kris
Participant

in reply to: Prolem with vc single image and other missing options.

Hello,

Glad to know you resolved it.
Thank you for letting us know.

Best regards!

9 years, 8 months ago Kris
Participant

in reply to: Update Theme

Hello,

@Danycaz
The theme update overwrites only parent theme files. Child theme is independent to this process. If you are using a child theme, you do not need to de-activate it.
Follow these steps:

1-Delete Tower theme with files / Or go to wp-content/themes folder via ftp and rename current Tower theme folder (the parent). So you will have a backup of the older version.

2-Go to WordPress dashboard > Themes > Add New, import the new version.

If you want to do a backup of theme (child theme is included also) , go to Import / Export (Dummy Data) > Export options and save it as a backup.

Anyway the changes you made on your theme and child theme are saved into the database, so they are secure. Only the theme files need to be saved when updating ( in case you have changed them).

Let us know if you have further questions.

Best regards!

9 years, 8 months ago Kris
Participant

in reply to: Revolution slider button not working

Hello,

Please send us a link where you are using the slider. I don’t see any active slider on your site, even on homepage. Also i can scroll easily through your homepage.
What theme and revolution slider version do you have?

Let us know.

Best regards!
9 years, 8 months ago Kris
Participant

in reply to: Error in uploading Specular – plugins
Hello,

This happens because you didn’t install the theme properly. Please read this aricle regarding the missing stylesheet and watch this video tutorial on how to properly install theme and demo data.
After downloading the Specular theme folder, you should unzip it, and choose the specular folder. This is the one you will need to upload into your wp-content\themes folder via ftp. Or you can zip it and import it from your WordPress dashboard (Appearance > Themes > Add new).
First reinstall the theme correctly, and then continue to install the plugins.

After this you should import the demo data on Specular > Import / Export (Dummy Data). Please watch the video tutorial i sent you above for more detailed information.
Let us know if you have other issues.

Best regards!
- This reply was modified 9 years, 8 months ago by Kris.
9 years, 8 months ago Kris
Participant

in reply to: Javascript Error

Hello,

This is the console error i get when i open your site and inspect it, see screenshot. Also, i see that the slider doesn’t load. Have you installed third party plugins? Maybe some of them may conflict with theme.
Please send us your wp credentials to give it a closer look. Paste them on the empty fields on your profile user information, read this article for more information.
Let us know.

Best regards!

9 years, 8 months ago Kris
Participant

in reply to: I cannot change the Specular theme

Hello,

@connected360
Have you followed the instructions shown on our theme documentation and watched this video tutorial about demo data importing?
If you did and you still can not get the demo you want, send us your wp credentials, like said on the previous reply.
Please paste them on your profile user information here. Just fill the empty field, read this article for more information.
Let us know.

Best regards!
9 years, 8 months ago Kris
Participant

in reply to: Mobile menu icon over header logo
Hello,

To adjust the logo and small mobile menu, add this code to your custom CSS box:
```
@media (max-width: 480px) {
#logo img {
    height: 46px;
    left: 39px;
}
a.mobile_small_menu.open {
    margin-left: -4px;
}
}
```
Let us know.

Best regards!

Viewing 15 posts - 121 through 135 (of 427 total)

← 1 2 3 … 8 9 10 … 27 28 29 →

Community Forums

Forum Replies Created

Site Links

Useful Articles

Login