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  • 5 years, 11 months ago baimac
    Participant

    Expired

    in reply to: Specular 3.4 broken top menu
    This reply has been marked as private.
    6 years, 7 months ago baimac
    Participant

    Expired

    in reply to: WP Bakery not updating

    Here is message on Dashboard

    Here is message on plugin’s menu.

    Given these screen shots, are you telling me to ignore it?

    Thank you,

    Bai

    6 years, 11 months ago baimac
    Participant

    Expired

    in reply to: My templates not accessable in WP Bakery
    This reply has been marked as private.
    6 years, 11 months ago baimac
    Participant

    Expired

    in reply to: My templates not accessable in WP Bakery

    By credentials, do you mean my username and password to login to WordPress?

    7 years, 1 month ago baimac
    Participant

    Expired

    in reply to: specular 3.1 broke my site

    Another person is helping me try to figure out how to correct the problem.

    We found that the default page heading was not showing up on any of my pages. If I create a new page the default page headings are there.

    As a short term work-around, I one-by-one, on every page, turned ON the “Overwrite the default page options.” Then on the individual pages the header was appearing.

    Now, I can’t globally change the headings on all my pages at once. But, I’m not going to want to do that anyway.

    Bai

    • This reply was modified 7 years, 1 month ago by baimac.
    7 years, 3 months ago baimac
    Participant

    Expired

    in reply to: Is plugin LayerSlider included with Specular?

    I’m sorry this is taking so many back and forth messages. I do not want to keep a plugin installed if it is not used in my website and is not automatically reinstalled every time  my Specular Theme updates.

    • Will the plugin “Codeless Framework” be reinstalled with every update of Specular?
    • Is the plugin “Codeless Framework” necessary for my homepage slider to work?

    [NOTE: My homepage slider is created from General Settings > Slider Options > [type: “codeless slider] & [created codelesdlider: “Home Slider 160811”] and from the Dashboard > Codeless Slider > Slides AND sliders were made from Dashboard > Codeless Slider > Sliders]

     

    • This reply was modified 7 years, 3 months ago by baimac.
    • This reply was modified 7 years, 3 months ago by baimac.
    7 years, 3 months ago baimac
    Participant

    Expired

    in reply to: Is plugin LayerSlider included with Specular?

    Thank you,

    Is the plugin “Codeless Framework”a plugin given to me with Specular?

    If I deactivate and delete the plugin “Codeless Framework,” will in have any negative effect on my homepage slider that I made with General Settings > Slider Options > [type: “codeless slider] & [created codelesdlider: “Home Slider 160811”] and from the Dashboard > Codeless Slider > Slides [there is my list of sliders I made when testing]. Sliders were made from Dashboard > Codeless Slider > Sliders?

    In otherwords, is the plugin “Codeless Framework” necessary for my homepage slider to work?

    7 years, 3 months ago baimac
    Participant

    Expired

    in reply to: Is plugin LayerSlider included with Specular?

    You wrote this: “Codeless slider is an independent slider. This one is developed from us.”

    Does that mean Codeless slider is included as a plugin every time I update Specular Theme?

    On my homepage, I’m using a slider that is activated from General Settings > Slider Options > [type: “codeless slider] & [created codelesdlider: “Home Slider 160811”]. From the Dashboard > Codeless Slider > Slides [there is my list of sliders I made when testing]. Sliders were made from Dashboard > Codeless Slider > Sliders.

    Does that mean that I am using the plugin named “Codeless Framework”?

    • This reply was modified 7 years, 3 months ago by baimac.
    • This reply was modified 7 years, 3 months ago by baimac.
    7 years, 3 months ago baimac
    Participant

    Expired

    in reply to: Specular disappeared from WordPress Dashboard

    – 1 –
    About the plugins included automatically with Specular you wrote,

    “-You can find the list of all included and supported plugins in theme’s profile: https://themeforest.net/item/specular-responsive-multipurpose-business-theme/9412083?s_rank=7”

    I searched the entire webpage for the word “plugins” and found no list of those automatically included. Will you show me how to find that list. I’m not interested in supported plugins; I’m interested in knowing which ones are automatically included.

    – 2 –
    To my question:

    “You wrote “The ftp credentials in your profile are not valid anymore.” What does that mean and what is involved in correcting it?”

    you answered:

    “It means that i tried login in via Filezilla, using these credentials. And i could not reach the server. Contact your host about it or create a new account for us. Whatever it’s easiest for you.”

    I still don’t understand.

    To what credentials are you referring when you wrote that you tried to login with “these credentials.” What do you mean by crating a new account “for us”? Is there a way for specular customers to share with you the login info for our sever company hosting our website? How do I do that?

    P.S.
    In your PS, you wrote “P.S: Please extend the “SUPPORT LICENSE” so we can continue helping you. Your last support purchase was available until December 2018.” I just started another ticket in which I provided the invoice information from March 24 2019showing that I renewed my support through September 2019.

    Looking forward to your answers.
    Thanks
    Bai

    7 years, 3 months ago baimac
    Participant

    Expired

    in reply to: Specular disappeared from WordPress Dashboard

    1. Can you please list for me the plugins that are included with Specular, so I can distinguish with ones are from you and which I added myself.

    2. You wrote “The ftp credentials in your profile are not valid anymore.” What does that mean and what is involved in correcting it?

    3 When updates of Specular are available, should I be able to us the WordPress Dashboard > Envato Market > Themes. Will that work for me even though I use plugins beyond those provided with Specular?

    3. Two days ago, I using Filezilla FTP I uploaded a new specular folder. I got the new specular folder from codeless.co  licensed software in zip form. I unzipped and found the folder named Specular. Thereafter all my customize was lost and an associate of mine had to fix everything.  Does getting updated theme from codeless.com break/abrogate the  token entered in Dashboard > Envato Market > Settings?

    • This reply was modified 7 years, 3 months ago by baimac.
    • This reply was modified 7 years, 3 months ago by baimac.
    7 years, 3 months ago baimac
    Participant

    Expired

    in reply to: Is plugin LayerSlider included with Specular?

    QUESTION
    Is the LayerSlider is an integral part of “codeless slider?”

    On my homepage, I’m using a slider that is activated from General Settings > Slider Options > [type: “codeless slider] & [created codelesdlider: “Home Slider 160811”]. From the Dashboard > Codeless Slider > Slides [there is my list of sliders I made when testing]. Sliders were made from Dashboard > Codeless Slider > Sliders. I’m guessing based on all this that I don’t use the plugin LayerSlider.

    ALSO
    You wrote, “You can find the zip file, in \specular\plugins folder.”

    Where do I find this folder. On my existing FTP folders, or after downloading the latest licensed Specular Theme from codeless.co, and thereafter unzip?
    If I’m using Specular Version: 3.0, don’t I already have the most up to date plugins that you bundle?

     

    • This reply was modified 7 years, 3 months ago by baimac.
    7 years, 3 months ago baimac
    Participant

    Expired

    in reply to: Specular disappeared from WordPress Dashboard

    An associate of mine has been testing some fixes so what is there now is different than what was there before.

     

    7 years, 3 months ago baimac
    Participant

    Expired

    in reply to: Specular disappeared from WordPress Dashboard

    ARCHIVE correct looking homepage
    Archive correct looking top of homepage

    PRESENT broken specular homepage

    present broken specular homepage

    7 years, 3 months ago baimac
    Participant

    Expired

    in reply to: Specular disappeared from WordPress Dashboard

    At 1:07 Eastern Time (New York)

    I set the theme to Smart Magazine that shows much of website but not all.

    Based on support ticket from 3 months, 1 week ago (about Dec. 18), I’m following instructions and replacing in Filezilla FTP.
    “Please download the latest version 1.63 of Specular from themeforest.net and update the theme.
    “1. Unzip the folder Specular
    “2. Replace the wp-content/themes/specular with the new one just downloaded
    “3. Go to Plugins and on WpBakery Plugin you will see the Update link.

    In Filezilla FTP, I moved the defective specular folder to a new folder named _Old_Specular, and named the defective specular folder “specular.1903231257”, but it seems that WordPress keeps looking at the old specular because from WordPress > Dashboard > Appearances > Themes, it now shows _Old_Specular Stylesheet is missing.

    I’m lost!
    Thereafter, from WordPress Dashboard > Appearance > Themes, THEN Specular was available and I activated it. Is shows version 3.0, and website still looks awful. My actual homepage is gone, and everything looks all wrong. I wonder if all the customization I made years ago is lost and the only way to restore it is to do restoration of back up from a couple days ago. Where is all my customization saved and my homepage information. I activated the “Smart Magazine Theme” and will wait for your reply to this ticket.

    • This reply was modified 7 years, 3 months ago by baimac.
    • This reply was modified 7 years, 3 months ago by baimac.
    7 years, 3 months ago baimac
    Participant

    Expired

    in reply to: Specular disappeared from WordPress Dashboard

    Furthermore, from WordPress Dashboard > Appearance > Themes
    this text is showing at the bottom of the page:

    Broken Themes
    The following themes are installed but incomplete.

    Name Description
    specular Stylesheet is missing. Delete

    In anticipation of the need to re-load Specular theme, from Envato Market webpage:
    https://themeforest.net/item/specular-responsive-multipurpose-business-theme/9412083

    I downloaded the item for which I have one lisence:
    themeforest-9412083-specular-responsive-multipurpose-business-theme.zip

    looking forward to your help and I can’t afford to lose all my Specular setttings I made when building the site a couple years ago.

    • This reply was modified 7 years, 3 months ago by baimac.
Viewing 15 posts - 61 through 75 (of 99 total)
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