Forum Replies Created
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in reply to: Stuck on Importing Dummy Content (Portfolio Agency)
Hello,
Glad to know this. For anyone that may have the same situation, please install all required plugins first. Then import dummy data.
Best regards!
in reply to: Mobile Menu sometimes not appearingHello,
I checked the site in chrome mobile simulator and actual devices. The menu showed up perfectly. I can see a little delay in loading all page’s elements. Perhaps this is what causes the menu items to seem like not showing up. I suggest you try optimizing site’s performance. Here you can find some tips:
https://codeless.co/how-i-increased-more-than-70-the-speed-of-my-website/As for the footer, you have a fixed footer that when you are at the top of the site, it is originally under the content, but invisible doe to the content. When the site is loading, the footer is loaded and positioned before the main container content. That’s why it’s visible for a split second.
Best regards!
in reply to: Issue with mobile versionHello,
June theme is completely responsive as you can see the demos online. Can i please see a link of the site?
Side Note: Support working time is Monday-Friday from 9:00am-17:00pm. Forum response time can take up to 36 hours.
Support Team doesn’t work on Saturday and Sunday so replies on weekend can delay a little more.Best regards!
in reply to: installation blockedHello,
I checked and the data is imported completely. You can continue customizing it.
Select the home page to use and change it in Settings > Reading.Add featured images to products and clients. Also make sure to have all included plugins up to date and active!
Best regards!
in reply to: Changing from hamburger menu to top tab menuHello,
Please go to Customizing ▸ Header ▸ Menu Style. See screenshot: https://ibb.co/NV7F0C9
Let us know if you need help.Best regards!
in reply to: error messageHello,
Do you have active the child theme? What version of theme is running? What action are you performing? A theme update or other casual actions?
Can i see a link of this?Best regards!
in reply to: Codeless Handel – wont import dataHello,
Please try installing the required plugins first! Then proceed with the dummy data import.
Best regards!
in reply to: Issues updating pages with Codeless BuilderHello,
One of the plugins installed is conflicting! There is an error showing in the console. Please deactivate them all. Leave active only the plugins that came with theme.
Let us know.Best regards!
in reply to: Cannot change page content by Codeless Page BuilderHello,
Sorry for the late reply.
I just opened the test home page with Codeless Builder and all elements show the controls (edit/delete/clone) when the mouse is over them. See screenshots:
https://ibb.co/GWMFmHC
https://ibb.co/cJ32cBkPlease clear cache and refresh pages. If you still do not get this, then i suggest you open site from another browser or make sure to have any add-on deactivated.
Best regards!
Hello,
Sorry for the late reply.
1-We have updated bundled woocommerce files to their latest version at the time of the latest theme update. With the new Woocommerce plugin update, the file’s version number has changed but not much of it’s content. If some major change would have happened, we would release an urgent theme update. Do you have any issue with your shop apart from these notices?From one theme update to another, some of the plugins may get updated before but this does not mean there will be any issue with your site. We are constantly checking it.
2-The structure of woocommerce permalinks can be changed in Settings > Permalinks. See this related article: https://stackoverflow.com/questions/44469970/how-to-change-woo-commerce-product-category-url
Best regards!
in reply to: embed google map not displayingHello,
Sorry for the late reply.
I checked your site and you have added a Custom Code element to ad the map, but there is no code in it. Screenshot: https://ibb.co/vzRWQzP
Please try adding the map as an actual Map element. As showed up in this other Contact page: https://q6b.75f.myftpupload.com/contact-us-2/
Screenshot: https://ibb.co/pQ4hjfnSide Note: Support working time is Monday-Friday from 9:00am-17:00pm. Forum response time can take up to 36 hours.
Support Team doesn’t work on Saturday and Sunday so replies may be later than week days.Best regards!
in reply to: Full height photosHello,
Sorry for the late reply.
The “Full Height Row” option is not for setting images in full height, but for the row to be in full height. To achieve what you want you need to add background to the row, or column (in case the image will be in halt of the row).See an example here: https://ibb.co/6DS1HZQ
Let us know if you need help setting it up.Best regards!
Hello,
I replaced the entire function. I made a test and it shows well: https://ibb.co/mJ35s60
Here is the test page: https://dev.lapizd.com/psw/test/Please clear cache and refresh page.
Best regards!
in reply to: It couldn't install the first template in listHello,
Sorry for the late reply.
I already imported the “Portfolio Dark” template. Please check your site.Side Note: Please know that our support working time is Monday-Friday from 9:00am-17:00pm. Forum response time can take up to 36 hours.
Support Team doesn’t work on Saturday and Sunday so replies in weekend may delay more.Let us know if you need further assistance.
Best regards!in reply to: lightbox not workingHello,
I checked your site and the configuration is ok. It’s the same as in my installation and i don’t have any issue with the lightbox effect. You do have some errors in your site related to cross-origin (http vs https). See screenshot: https://ibb.co/w0NmzWp
Make sure to have redirected correctly all links to https first. Contact your host for more guidance on this.
Let us know.
Best regards!