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Forum Replies Created

  • 7 years, 2 months ago Mirela
    Participant
    in reply to: facebook not find image from page

    Hello,

    Sorry but this is a feature defined by Facebook API. Not controlled by theme. I can suggest you find a plugin that can help you customize it to your wish.

    Best regards!

    7 years, 2 months ago Mirela
    Participant
    in reply to: toggles

    Hello,

    It’s best to customize elements using their option panel via Customizer. Please make sure to have the latest theme version and updated plugins.
    The toggles title can be edited by hovering over the toggle with your mouse and then click to change the text.

    If you still have problem with it, send us wp credentials in a private reply. So we can check closely.

    Best regards!

    7 years, 2 months ago Mirela
    Participant
    in reply to: Issues with portfolio categories

    Hello,

    1-This happens because the filter works on the current page. Meaning: if you only have 7 photos of “Creations” in page 1, then this is all is going to get filtered and show up.
    2-This is a result of the above point logic. Since you are in the first page, that has many other photos, the pagination will be present. By filtering page 1 for category “Sport”, you remove the other photos and only keep one to show. But you are still in the homepage that has the pagination.

    I can understand that this may look a bit confusing. I will let know the developers so we can improve the UX in future updates.

    Best regards!

    7 years, 2 months ago Mirela
    Participant
    in reply to: embed google map not displaying

    Hello,

    I tried to open the page but it shows error 503. Can you post wp credentials in a private reply? So i can check the shortcode.

    Best regards!

    7 years, 2 months ago Mirela
    Participant
    in reply to: lightbox not working

    Hello,

    Please add wp credentials in your profile data. Read this article for more information.

    Best regards!

    7 years, 2 months ago Mirela
    Participant
    in reply to: Revolution slider video not playing in Firefox
    This reply has been marked as private.
    7 years, 2 months ago Mirela
    Participant
    in reply to: Need to edit max number of products

    Hello,

    Sorry for the late reply.
    This is a customization not included in support. Please check this other ticket of yours: https://support.codeless.co/?topic=affiliate-redirect-link

    Best regards!

    7 years, 2 months ago Mirela
    Participant
    in reply to: Divider – not responsive

    Hello,

    I added a min-width for the divider in smaller screen. you can check the code in Customize > General > Custom Codes:

    @media (max-width: 480px){
    		.cl_divider span.left{width:100%; min-width: 155px !important;}
      .cl_divider span.right{width:100%; min-width: 155px !important;}
    }
    

    Please clear cache and refresh page.
    Best regards!

    7 years, 2 months ago Mirela
    Participant
    in reply to: Remove This post is also available in: Inglés

    Hello,

    This is an WPML option. There are a checkbox that toggles this option on the “Language selector options” tab of the WMPL settings, below this text: “Show post translation links”.

    Or hide it using this css:

    .wpml-ls-statics-post_translations {
        display: none;
    }

    Add it in your Custom css box in General Options.

    Best regards!

    7 years, 2 months ago Mirela
    Participant
    in reply to: Mobile version showing on desktop builder

    Hello,

    Sorry but can you please rephrase your request? I don’t really understand what is wrong and what you want to change.
    I checked site from the Customizer and there isn’t any mobile menu showing. Or did you manage to fix what you asked for?

    Let us know.
    Best regards!

    7 years, 2 months ago Mirela
    Participant
    in reply to: How to change the Single Product Display page

    Hello,

    I am gonna need more details here. What specifically are you trying to change?
    -The “related products” for a product, can be set up in Product settings > Product Data > Linked Products > Cross-sells. Screenshot.
    Related article: https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/

    Best regards!

    7 years, 2 months ago Mirela
    Participant
    in reply to: WPBakery Page Editor cannot change content

    Hello,

    I explained it in this other ticket of yours: https://support.codeless.co/?topic=cannot-change-page-content-by-codeless-page-builder/#post-41955

    -Sorry soome elements are not included in this version of the plugin. But the media grid is present as an element: https://ibb.co/68qqxLP

    Best regards!

    7 years, 2 months ago Mirela
    Participant
    in reply to: Portfolio Item in video format

    Hello,

    You can add video as media in portfolio items. First set media type: Video with background, then scroll down to Video section and add a video. Either self-hosted, youtube or vimeo.
    See screenshot: https://ibb.co/NsQVcbb

    Best regards!

    7 years, 2 months ago Mirela
    Participant
    in reply to: WPBakery doesn't load on the front-end

    Hello,

    Yes, i see. There is an error related to the TinyMCE editor. Please deactivate all third party plugins. Keep only the ones that came with theme.
    The front-end works well on my side. So we need to identify what’s conflicting with it.

    Best regards!

    7 years, 2 months ago Mirela
    Participant
    in reply to: Email fields in Staff Post Type link as web pages instead of emails

    Hello,

    Actually this is not a “sort of band-aid” but the actual thing! You have to add the mailto: before the email either be this in the code or directly before the email address. For other socials as well, such as in social media, again this has to be added before the email address.

    However what was adding the https was the esc_url() function. I removed it and now you can continue adding only the email address in your staff. Without the mailto. I made a demonstration to the Bailey Liipfert staff member.

    Let us know.

    Best regards!

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