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Hello,

Open the page options in wordpress editor. You will see the shortcodes. See screenshot: https://postimg.cc/image/sa28ykztz/
Copy the part of the template you want.

Note: This is not recommended as you may miss a tag/colon or any little character and that will result in error, messing up the entire page.

The best way to add elements, is thru the Codeless Builder. However this is your personal choice.

Best regards!

Hello,

Sorry but i am a little confused now. What issue do you have?
1-The 500 Internal Server error, as stated in my last reply, is a server issue. You should contact your host provider about it.

2-“I thought you said before that I could just delete the duplicate Tower theme and that should fix the problem. Could you send me a screenshot showing me which one it is please”
Yes, i have already added a screenshot with this explained in the last reply. See screenshot: https://ibb.co/jvvRuH

3-I think you misunderstood, the duplicate themes are not a problem. You can keep them or delete them to your wish. The ONLY important folder is the one of the active theme folder.
See screenshots: https://ibb.co/gjDREH
https://ibb.co/n41P1x

Best regards!

Hello,

I uploaded a fresh copy of the folie/includes/codeless_customizer folder. The old folder is renamed as ‘codeless_customizer2‘. I installed the recommended plugin “Codeless Visual Composer Backend“.

The customizer is being loaded without any issues now. See a screenshot of it from my side: https://postimg.cc/image/xisoilxzb/
Let us know for anything.

Best regards!

Hello,

-I understand but the desktop layout has different dimensions and aspect ratio regarding the images you can use. The mobile screen has different dimensions so it’s best to have images that fit the screen size better.

Please add this code into your custom css box:

@media (max-width: 420px){
.header_page.with_subtitle.centered .titles h1 {
    line-height: 40px !important;
}}

It will fix the page header title’s line-height in mobile. See screenshot: https://ibb.co/nR0gTc

Best regards!

Hello,

You have too many plugin installed in your site and some of them have affected theme scripts. No matter if you deactivate a few, some changes are not reverted back. The only way to be sure to have theme’s original features is to deactivate all third party plugins and update theme. So we rule out the possibility of affected code.

I understand this is not an option for you as you have already created a lot of content. So we will try fixing the current situation how we can.

1-I fixed the post author name. I edited function: codeless_get_entry_meta_author() in file includes/codeless_functions_blog.phpPlease refresh posts and let us know.

2-When did this difference in the post’s layout? Did you install any of the other plugins before it started?
I added this code into your Customize > general > Custom Codes> Custom Css box:

.single-post .container-fluid {
    margin-right: 10%;
    margin-left: 10%;
}

It has fixed the layout in posts.

Let us know for anything.
Best regards!

• This reply was modified 8 years, 1 month ago by Mirela.

Hello,

The 500 Internal Server Error is a very general HTTP status code that means something has gone wrong on the website’s server, but the server could not be more specific on what the exact problem is.
I suggest you contact your host provider regarding it as this is server related issue.
No matter how much theme backup folders you keep, they will not affect the site because they are inactive. Only one theme can be active.

As for the update of theme, please check this screenshot: https://ibb.co/jvvRuH
Let us know if you need further help.

Best regards!

Hello,

I don’t understand your issue. I opened the site in safari, and iOS (ipad), it looks great.
See screenshot: https://ibb.co/iG7q3c

Best regards!

Hello,

We are sorry for your frustration.
Please know that these issues are not present on our side and none of our other clients. That’s why you need to perform the updates first. Your Codeless Builder plugin is very old. The latest version is 1.4.4.
Major changes have been made ever since, that’s why you need to keep the latest version in order to keep theme functioning properly.

We are here and will help you with everything. Please be patient and follow our guidance to fix all your requests.

Thank you!