Forum Replies Created
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in reply to: Website looks bad on mobileThis reply has been marked as private.in reply to: codeless slider not working
Hello,
I edited the code in your custom css box in General Options and the homepage’s Custom Css box. See screenshots from various responsive layouts:
https://postimg.org/image/lez6eoa39/
https://postimg.org/image/ow5tvuw3p/
https://postimg.org/image/fe62v8xed/
https://postimg.org/image/tkltqjdf9/In the services media default style only the title is set as link. This is not an issue but rather theme style. If you want to change it, find in file \specular\vc_templates\services_media.php this line:
$output .= '<img src="'.esc_url($photo).'" alt="" />';
Edit to this:
$output .= '<a href="'.esc_url($link).'"><img src="'.esc_url($photo).'" alt="" /></a>';
If you want to make this customization in the child theme, then you need to first add the same file in the child theme folder. Following the same file path as in the parent. (More info here)
Sorry but personal customizations are not included in support service. So this is all we can do for you.Best regards!
in reply to: Header BG color in Shop page.Hello,
To change the header color of the page, please go to Customizer > Header > Main Header Row > BACKGROUND > Background Color (screenshot)
Let us know.
Best regards!
in reply to: Setup Wizard – Import Menus FailingHello,
What demo do you want to import? Please add some valid wp credentials in your profile extra fields. So we can check this out.
Read this article for more information.Let us know.
Best regards!
in reply to: Error. Menu can't installed.in reply to: https warningHello,
That’s because the old urls are using http and the new requests are asking for links with https, which leads to the ‘not found’ issue.
I suggest you run a plugin (example Migrate DB) to regenerate all urls in the database (like you would do if you had changed the domain).
Or reupload images once again. Please know that this is not controlled by theme.
Let us know.Best regards!
Hello,
Can you please send us some wp credentials in a private reply? So we can give it a closer look.
Or add them into your profile data. Read this article for more information.Best regards!
in reply to: Add custom locale for child theme?Hello,
The strings in your child theme pot file are just changed, not translated to another language. What language do you have selected for the site to use?
If you want, you can send us some valid wp credentials in a private reply. So we can give it a closer look and help you configure what you want.
Let us know.Best regards!
in reply to: Please help to setup leftside bar on shop pageHello,
You can update theme automatically using the Envato Market plugin. Read here more on how to configure it: https://www.wpexplorer.com/envato-market-plugin-guide/
Create an API key as instructed in the plugin options and get notifications for every theme (theme and plugins you have purchased) update and easy install the new versions.
Did you send the credentials in the email? We will check and be back to you asap.Best regards!
in reply to: codeless slider not workingHello,
I understand. Please send us some valid wordpress credentials in a private reply. So we can do this for you.
Best regards!
in reply to: Drop down menu problemsHello,
Please know that this does not happen in the default theme, so there must be something causing it, or an error in the configuration. There is no need to replace a working site, you can create a test domain (example: subdomain test.yoursite.com) in the same server and try this out. Once we fix whatever is causing this, then you can proceed into replacing the real online site.
The css is always added into the Customize > Additional Css menu. Not in the style.css file directly. Here the code is safe as it will be stored in the database and you can update theme anytime without losing any added code. While if you add the custom css directly into the style.css files, then you will need to save a backup of the file and redo the changes every time a theme update is performed (theme update overwrites every theme files. Losing every change made into them previously.)
Let us know how you wish to proceed.
Best regards!
in reply to: Add custom locale for child theme?Hello,
Please go to file functions.php in parent theme, find these lines:
/** * Setup Language Directory and theme text domain * * @since 1.0.0 */ function codeless_language_setup() { $lang_dir = get_template_directory() . '/lang'; load_theme_textdomain('june', $lang_dir); }where lang folder is called and replace
get_template_directoryfunction withget_stylesheet_directory. So it will give priority to the child theme file instead of the parent.Best regards!
in reply to: bad responsiveness in some resolutionsHello,
Please go to General Options > Header Options > Show Responsive Menu Dropdown, make sure it’s set to ON.
If the issue persists, please send us some valid wp credentials in a private reply. So we can give it a closer look and fix it.Best regards!
in reply to: Drop down menu problemsHello,
Please try reducing the
left: 180px !important;and try again.
It is very strange that the submenu items look as they are hidden under the slider. This does not happen normally and i can’t debug it since it is in a localhost.
I suggest you try editing the custom css values till you get a satisfied result. Or let us know when you can get a demo online so we can have a change to check it up.Best regards!
in reply to: https warningHello,
Is there any caching plugin enabled on your site (or a cache on server)? If so, please purge/empty all caches and see if it fixed the issue. If the issues persists, try to add this code to your .htaccess file:
php_value allow_url_fopen On
Let us know.Best regards!