We have investigated this and it seems to be an issue with video format calls in Safari. I have reported it to our developers and we are working on it. We will include the fix in the next theme update.
In the mean time please use any browser except Safari.
Sorry for the inconvenience!
Let’s take one at a time all your questions above:
1- “is it possible to take the work I have done now and save it as a child theme?“:
What do you mean exactly? Do you mean the settings and changes made to theme content; widgets and options? If so, these changes are not affected by theme update. They are stored in the database so no theme update will affect them.
If you have made direct changes to theme files, these WILL be overwritten by a theme update.
You can start using a child theme any time you want. Just make sure to add all changed files into it. (Please know that not every file can be overwritten in a child theme. Learn more about it in the WordPress official site).
2-Codeless Slider in homepage:
I see, i have already notified the developer. We are looking into it and will included a fix in the next update (will be released very soon). In the mean time, i have already added a correct working slider. You can edit it out. Please check your homepage.
4-Sorry about the notifications, we will check and fix as soon as we can.
5-I see that some options are not showing up in your site. I checked the latest theme update on my side and i am perfectly able to add/edit/remove sliders from the codeless slider as well as other elements.
Did you made any changes to files recently? Can you please make a fresh theme update once again?
Let us know if the situation persists.
We have checked this and it appears the fix in file js/main.js will not be enough. We are already aware of it and will include a fix in the next theme update (it’s in our update list).
I kindly ask for your patience till then.
The images below are in a row of 4 columns. In ipad width they will have to adapt to the smaller screen width. So the space for the images will be limited. You can increase it, but it will result in 2 images per row or more.
Add this code:
Sorry for the late reply.
What version of theme are you running there? Yes, it is possible for it to not be available anymore after update. However the updates hold very important changes and are needed for the site to not have issues in the future.
I suggest you keep both versions(of theme). Upload the latest update of theme files via ftp. Rename it’s folder name so that there aren’t two folders with the same name. Activate the new version, check how it affects the site. Switch back to old theme version if you do not like it.
The above is custom css. It just styles the preview of contact form. Does not affect it’s functionality. I suggest you check with your host that there are no issues sending/receiving email. Also remove any third party plugin related to mail, if you have any installed.
That’s not a problem. It’s the arrows default style. You can change it using custom css. However, i just checked your site and i don’t get any movement of the arrows in mobile, while on hover.
Did you perhaps changed it already?
Let me know.
