Page 392 – Codeless Support Center

Forum Replies Created

9 years, 2 months ago Mirela
Participant

in reply to: Text Block Does Not Save Using Frontend & Backend Editors

Hello,

Since you have the wordpress and theme updated then an error related to them is excluded. You will have to check the server. There can be some causes for the wordpress not to save changes. You may not have enough access rights to files or database. The presence of a corrupted file can cause this. Some corrupted table in your database. You will need to optimize database tables. Contact your host regarding the above.
Another cause could be one of the installed plugins causing conflict; Deactivate all your third party plugins and see if the issue persists;

Let us know.

Best regards!
9 years, 2 months ago Mirela
Participant

in reply to: Menu hidden in Chrome, fine in Safari
Hello,

Please try adding this code into your custom css box:
```
.header_6 #navigation {
    min-height: 45px !important;
}
```
Let us know.

Best regards!
9 years, 2 months ago Mirela
Participant

in reply to: Problem with menu button on mobile website

Hello,

The after navigation menu button does not display in mobile by default. To make it show up you have to use custom css. Add the code into your custom css box located in General Options.
If you need help with it, send us your site’s url. So we can give you the exact code to add.

Best regards!
9 years, 2 months ago Mirela
Participant

in reply to: Media Grid on Mobile
Hello,

Please add this code into your custom css box:
```
@media (max-width: 767px){
.vc_grid.vc_row.vc_grid-gutter-10px .vc_pageable-slide-wrapper {
    margin-right: -30px !important;
    margin-left: 8px !important;
}}
```
Result screenshot.
Change the values to your wish.

Best regards!
9 years, 2 months ago Mirela
Participant

in reply to: Missing Single Image Element

Hello,

Yes, some Visual Composer elements have been removed and some have been altered to fit the theme’s style.
To activate it back, just go to file includes/core/codeless_elements.php, find this line:
vc_remove_element("vc_single_image");
Edit to this:
//vc_remove_element("vc_single_image");
Save changes. Go back to your Visual Composer elements, the element will be listed there.

Let us know.

Best regards!
9 years, 2 months ago Mirela
Participant

in reply to: Media Grid: Slide Out Caption
Hello,

1-Please go to file includes/core/codeless_elements.php and find this line:
vc_remove_element("vc_separator");
Replace with this:
//vc_remove_element("vc_separator");

2-Yes, you can modify them, but after the no 1 fix the vc_separator will not take up that much space and there won’t be needed to reduce the font of the text. However, if you still want to change it, then just add this code into your custom css box:
```
.vc_gitem-post-data-source-post_title div { font-size: 14px !important;}
.vc_gitem-post-data-source-post_excerpt div p { font-size: 14px !important;}
```
Change the values to your wish.
Let us know.

Best regards!
9 years, 2 months ago Mirela
Participant

in reply to: VIsual Composer

Hello,

The latest theme update still has version 5.0.1 of Visual Composer included. Please ignore the notice. It will not affect your site’s diligence.
Other major updates has been added to theme. You can keep working normally with this version. We will update the plugin too of course but in the next theme release. If it would be important we would do it urgently.

Best regards!
9 years, 2 months ago Mirela
Participant

in reply to: Full width Content problem
Hello,

Sorry for the late reply.
The situation happens only when i open your site in Safari. The last row has only images in it. So the scripts some time fail to give it the precise height. This gets corrected the moment you reload the page.
To avoid this i added a min-height value to this row. A custom css class has been assigned to it and the custom css code is added in the page’s custom css box.
```
.bloque_ppal
{
    margin-bottom: 40px !important;
    min-height:500px;
}
```
Please check your site and let us know.

Best regards!
- This reply was modified 9 years, 2 months ago by Mirela.
9 years, 2 months ago Mirela
Participant

in reply to: Product Imgaes & Layout, and Cart Button Formatting

Hello,

Nice to know it’s all good now.
Let us know for anything.

Best regards!
9 years, 2 months ago Mirela
Participant

in reply to: How to customize this theme?
Hello,

Can i please see a link where are you running this?
1-That’s the menu bar and page header(gray bar) overlapping. You can avoid it by adding this code into your custom css box:
```
.top_wrapper {
    padding-top: 100px !important;
}
```
Screenshot: https://pho.to/AfyN2

2-Remove “you are here” line by adding this code into your custom css box:
```
.page_parents li:first-child {
    display: none;
}
```
3-Add or remove menu items in Appearances > Menus. Watch this video tutorial to understand more about it.

4-In Appearances > Widgets, just add an empty ‘Text’ widget to the second footer column. See screenshot:https://www.clipular.com/c/5593268248379392.png?k=nDUVZq3aIPAbL9FCXjeYFCO86Rk

Let us know.

Best regards!
9 years, 2 months ago Mirela
Participant

in reply to: pageable container

Hello,

I understand your point now. The pageable container is a Visual Composer element that does not get overwritten from theme code. So to make the changes you want you have to edit the plugins files directly.
Sorry but this is a personal customization and it’s not included in support service.

Best regards!

9 years, 2 months ago Mirela
Participant

in reply to: Woocommerce 3.0.3 – Cart adding 2 products not 1

Hello,

No worries.
It would be kind of you if you could share the solution here for other visitors that may be interested to make the same customization to their cart page.
However it’s on your will!

Let us know if we can help with anything else.

Best regards!
9 years, 2 months ago Mirela
Participant

in reply to: blog Masonry – how to show more text
Hello,

This is the style of masonry that you have chosen. The masonry layout is not regular. The images are in different sizes and layout is messy. If you want them to fill in the section space equally, then you have to select another blog style. Or add this code into your custom css box:
```
.latest_blog .no_carousel .blog-item {
    width: 30% !important;
}
```
Let us know.

Best regards!
9 years, 2 months ago Mirela
Participant

in reply to: Update of the theme to support Woocommerce 3

Hello,

I don’t have a specific date just yet. But we are trying our best to release as soon as possible.
In the mean time we kindly ask for your patience.

Best regards!

9 years, 2 months ago Mirela
Participant

in reply to: Unable To Update Theme

Hello,

This message indicates that you are either importing the wrong theme file, or do not have enough memory limit to upload such file size.
You can increase it yourself by adding this line into your wp-config.php file :
define('WP_MEMORY_LIMIT', '94M');
Or ask your hosting provider to do it for you.
If you still can not manage, then send us the ftp credentials, so we can import a copy of the latest theme version while keeping the current version (in case you have made changes to old theme files).
In Appearances > Themes, you can switch back and forth to what ever theme version you want.
Let us know.

Best regards!

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