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Forum Replies Created

  • 9 years, 3 months ago Mirela
    Participant
    in reply to: Responsiveness issue with browser resize and/or dropping down mobile menu

    Hello,

    @DR Please fill in the necessary information on your extra information fields of your profile data. So we can give it a closer look.

    Read this article for more information.

    Best regards!

    9 years, 3 months ago Mirela
    Participant
    in reply to: How to add itemprop schema markup to tower theme

    Hello,

    You can add the code in file header.php.

    Best regards!

    9 years, 3 months ago Mirela
    Participant
    in reply to: Post Grid text cut off

    Hello,

    Please add this code into your custom css box:

    .vc_gitem_row .vc_gitem-col {
        padding-left: 22px !important;
    }

    Result screenshot.

    Best regards!

    9 years, 3 months ago Mirela
    Participant
    in reply to: portfolio & woocommerce shop image issues

    Hello,

    The hard crop option used is applied to all product images. Not just some. So you do not have to change any other option.
    Please note that your images are not all of the same dimension ratio. Resulting in not the same hard crop result. If you must have all images as square, then upload the source images of the same dimensions.

    Which images have the distortion (stretching to fill the width)? I can not differ them.
    Let us know.

    Best regards!

    9 years, 3 months ago Mirela
    Participant
    in reply to: Use menu as one page menu

    Hello,

    The pages are all red because the links are pointing to the same page. Making them all ‘active’ automatically. Did you activate the “One page” feature in this page? You have set up the menu item’s links with section id only. If the one page feature is not set on, then the sections are invalid.
    Check it at the page’s General Settings > Page Options & Style > Use menu as one page menu, must be set on.

    Let us know.

    Best regards!

    9 years, 3 months ago Mirela
    Participant
    in reply to: Codeless Slider on Mobile

    Hello,

    I checked the “About us” page and there was not specified a height for the slider in Page’s General Settings > Sliders Options > Slider Height. I added the value and the slider is showing ok in mobile too. Please see this screenshot.

    -As for the slider in “Specialties” page, i added this code into the page’s custom css box:

     @media (max-width: 480px){
     .swiper-slide.swiper-slide-visible.swiper-slide-active {
           background-size: contain !important;
        background-position: top center !important;
        height: 185px !important;
    }
    .slider {
        height: 185px !important;
    }
    }

    This is the result: https://pho.to/AeEe0
    Let us know.

    Best regards!

    9 years, 3 months ago Mirela
    Participant
    in reply to: Tower Theme Checkout not responsive

    Hello,

    I have forwarded your topic to theme developer team.
    We will notify you on the matter soon. We require your patience until then.

    Thank you!

    9 years, 3 months ago Mirela
    Participant
    in reply to: Empty spaces and white bars in portfolio

    Hello,

    Great to know you figured it out. Thanks for sharing.

    Best regards!

    9 years, 3 months ago Mirela
    Participant
    in reply to: jump link

    Hello,

    Did you change the username? It is not being recognized. See screenshot: https://www.clipular.com/c/5082724425793536.png?k=g5P-lDNIHdH7hMpw077JSRm3vfE
    Let us know.

    Best regards!

    9 years, 3 months ago Mirela
    Participant
    in reply to: codeless slider image cut at bottom

    Hello,

    In the slider’s options Background > Background Image / Color > Background Size, select the ‘contain’ option. So the image will keep it original dimensions and not crop to fit the slider dimensions.
    Let us know.

    Best regards!

    9 years, 3 months ago Mirela
    Participant
    in reply to: Form Rendering – TOWER

    Hello,

    You are using a plugin for these forms. Is it Gravity forms? We have not tested this plugin (can not test them all) and can not guarantee it’s compatibility with theme.
    Sorry but we do not support third party plugins.

    Best regards!

    9 years, 3 months ago Mirela
    Participant
    in reply to: Change single testimonial layout on mobile

    Hello,

    You can either make it flow around the image, in this case please add this code into your custom css box:

    @media (max-width: 480px) {
    .single_testimonial dl dd {
        margin-left: 0 !important;
    }}

    Result screenshot: https://pho.to/AeBgK

    or image above text. Add this text for it:

    @media (max-width: 480px) {
    .single_testimonial dl dt {
        width: 240px !important;
        height: 160px !important;
        padding-left: 23% !important;
    }
    .single_testimonial dl dd p {
        margin-left: -100px !important;
        width: 290px !important;
    }}

    Result screenshot: https://pho.to/AeBhn

    Best regards!

    9 years, 3 months ago Mirela
    Participant
    in reply to: Portfolio sitemap errros

    Hello,

    The portfolio files are all necessary for the theme. You can not delete them. The mentioned portfolios are ITEMS, not files. If you do not have such portfolio items in your site, then i recommend you clear cache first. Or perform a database optimization operation. Clear up all junk content.
    Let us know.

    Best regards!

    9 years, 3 months ago Mirela
    Participant
    in reply to: Black Bar above Slider when Scrolling

    Hello,

    You had checked the “Fixed slider” in the slider options in “About us” page. I set it OFF. The gray bar is gone. Please check your page.

    Best regards!

    9 years, 3 months ago Mirela
    Participant
    in reply to: Empty spaces and white bars in portfolio

    Hello,

    Sorry but i don’t understand. What do you mean by “the lower part is still ‘eating up’ the left sidebar”? Can you please send us some screenshots of the problem?

    Best regards!

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