Page 436 – Codeless Support Center

Forum Replies Created

9 years, 5 months ago Mirela
Participant

in reply to: Removing Category from Home Page posts

Hello,

It’s not possible for it not to work. perhaps you made some mistake while editing the file. Please send us some valid ftp credentials in a private reply. Or fill in you profile data.
Read this article for more information.

We can make this editing for you.

Best regards!
9 years, 5 months ago Mirela
Participant

in reply to: background color issues
Hello,

Are you referring to the content background? If yes, please add this code itno your custom css box:
```
#content {
    background-color: #ececef !important;
}
```
Let us know if you need further help.

Best regards!
9 years, 5 months ago Mirela
Participant

in reply to: Portfolio L/R related questions

Hello,

What version of theme do you have? Please fill in the necessary information on your extra information fields of your profile data. So we can check this out.

Read this article for more information.

Best regards!

9 years, 5 months ago Mirela
Participant

in reply to: Full screen row with Visual Composer

This reply has been marked as private.

9 years, 5 months ago Mirela
Participant

in reply to: Tower – Navigation / Row ID Issue

Hello,

Please refer to this topic regarding your question: https://support.codeless.co/?topic=problems-on-tower-theme

Let us know if you need further help.

Best regards!
9 years, 5 months ago Mirela
Participant

in reply to: Contact form works slow
Hello,

Sorry can you be more clear? What do you mean by “how can i get your support”? You get our support by writing at this support forum. Or send us email at [email protected] and [email protected]

I checked your site. The contact form has no problem. It’s your site that works very slow, thus affecting the contact form. I see you have some errors trigered from a cache app. See screenshot.
I suggest you contact your host and check on it. You can install a cache plugin and remove any third party plugin you do not use. Ask your host for more memory limit or bandwidth. Are you on a sharing host?
Read this article for methods on how to boost your site’s speed.

Best regards!
- This reply was modified 9 years, 5 months ago by Mirela. Reason: screenshot link added
9 years, 5 months ago Mirela
Participant

in reply to: Portfolio L/R related questions

Hello,

The Logo Height option is right after “Upload Logo Light“. See screenshot.

Best regards!

9 years, 5 months ago Mirela
Participant

in reply to: How to change the "mouse" icon on the first screen / slide

Hello,

We have already replied you on this matter in the email. Please check it and keep up the issue there.
It’s time consuming for both parties to keep replying the same things in two different places.

Best regards!
9 years, 5 months ago Mirela
Participant

in reply to: Footer widget
Hello,

Please add this code into your custom css box:
```
footer#footer .inner .row-fluid.ff .span12:first-child:last-child {
    width: 429px !important;
    margin-left: -212px !important;
}
```
Edit the values to your wish.

Best regards!
9 years, 5 months ago Mirela
Participant

in reply to: Detailed Portfolio Breadcrumbs

Hello,

Sorry but this structure requires editing theme code. This is a personal preference styling and it’s not included in support service.
Please read more about it in our Support Policy.

Best regards!

9 years, 5 months ago Mirela
Participant

in reply to: Tower About Us Page Disappeared

Hello,

Sorry but it’s not possible to have html tags in the single staff element description text.

Best regards!

9 years, 5 months ago Mirela
Participant

in reply to: Visual Composer Frontend Editor Broken

Hello,

What version of the theme are you running? Can you open the Visual Composer from the backend? See screenshot.
Please send us your wp credentials in a private reply. So we can check it out.

Best regards!

9 years, 5 months ago Mirela
Participant

in reply to: Page Title Issues

Hello,

Please refer to this topic regarding the page title cutting off. If the issue persists, send us a link of a page where is this happening.

To remove the parallax effect, please go to the page’s General Settings > Page header Options > Page header background, and set the “Background Attachment” as “Fixed“.
Let us know.

Best regards!
9 years, 5 months ago Mirela
Participant

in reply to: Testimonial Carousel Nav Arrows
Hello,

I added this css code into the page’s custom css box:
```
.caroufredsel_wrapper {   width: 95% !important;}
.testimonial_carousel_element .pages_el { margin-top: 15%;}
.testimonial_carousel .item {width: 1200px !important;}
```
The arrows are clickable everywhere and the text from the next testimonials does not show when you click on the arrow.
Please clear cache and refresh page before testing it. See screen recording of it.
Let us know.

Best regards!
9 years, 5 months ago Mirela
Participant

in reply to: Widget

Hello,

Well i can’t tell what you may have done wrong.
Please fill in the necessary information on your extra information fields of your profile data. So i can check it closely.

Read this article for more information.

Best regards!

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