Page 46 – Codeless Support Center

Forum Replies Created

6 years, 8 months ago Mirela
Participant

in reply to: June theme mobil verion dont work. HELP!
Hello,

The site is perfectly responsive. All elements are resized and reordered for mobile (screenshot). The only thing i see we can change here is the footer position. Since you have selected the revealing style and it sticket to the top, overlapping with the header. For this i added this css into Customize > General > Custom Codes > Custom css:
```
@media (max-width:480px){
#footer-wrapper.reveal {
    position: inherit;
}}
```
Best regards!
6 years, 8 months ago Mirela
Participant

in reply to: Problem Mobile Search Page
Hello,

To reverse the order of search sidebar with content, add this css into your custom css box:
```
@media (max-width: 480px){
.post-type-archive .inner-content-row {
    display: flex;
    flex-direction: column-reverse;
}}
```
Best regards!
6 years, 8 months ago Mirela
Participant

in reply to: Codeless Framework plugin not activting

Hello,

Please add some wp credentials in a private reply. We need to give this a closer look to understand the issue.

Best regards!

6 years, 8 months ago Mirela
Participant

in reply to: Problem link logo and search on mobile

Hello,

Please go to file june/includes/codeless-builder/header-elements/cl_header_logo.php and make sure the line following this: if(!empty($logo_iphone))
is like this:
$logo .= " <div class='logo_iphone'><a href='".esc_url(home_url('/'))."'><img src=\"".esc_url($logo_iphone)."\" alt='' /></a></div>";

Can you be a little more specific related to search? Is it normal search or product search? Can you post the link?

Best regards!

6 years, 8 months ago Mirela
Participant

in reply to: June theme mobil verion dont work. HELP!

Hello,

Please add some wp credentials in your profile. So we can understand.
https://support.codeless.co/?ht_kb=add-private-login-credentials

Best regards!

6 years, 8 months ago Mirela
Participant

in reply to: Stuck on Specular WIzard

Hello,

do you have any backup of previous settings? Backups that usually are saved in Specular > Import/Export (Dummy Data). Please add some wp credentials in your profile. So we can check.
https://support.codeless.co/?ht_kb=add-private-login-credentials

Best regardS!

6 years, 8 months ago Mirela
Participant

in reply to: Update issue

This reply has been marked as private.

6 years, 8 months ago Mirela
Participant

in reply to: Specular: Content Not Updating – Theme Issue

Hello,

I see you have purchased WP Bakery separately. Did you install the Visual Composer purchased separately? Or the one included in theme package? If is the first, please delete the plugin folder in wp-content/plugins. Then refresh dashboard. A message asking you to install required plugins will appear at the top of dashboard page. Follow the steps to install the included version of Visual Composer.

The included WP Bakery is customized to fit theme needs, so it’s recommended you use this version instead.
Try this and let us know.

Note: Thank you for clarifying the support time. We will update the support status asap. Please do not worry, whatever the issue is with the site we will find and fix it.

Best regards!

6 years, 8 months ago Mirela
Participant

in reply to: DUMMY CONTENT FROZEN at 70%

Hello,

Please add some wp credentials in a private reply. So we can check.

Best regards!

6 years, 8 months ago Mirela
Participant

in reply to: Customizing: Loading …. STUCK

Hello,

Please add some wp credentials in a private reply. So we can check.

Best regards!
6 years, 8 months ago Mirela
Participant

in reply to: Specular: Content Not Updating – Theme Issue
Hello,

1-The “sorry you are not allowed to preview drafts” error is a common permalink error. Not related to the theme installed. You can try the following steps:
-Clean browser cache and cookies;
-Log out of your current section, close browser, open it again and login again. This could resolve it too;
Or check this article for more: https://techsharing.net/wordpress-preview-drafts-error/

2-services content:
There isn’t any apparent reason for this to happen, apart from the fact that you have installed and activated (at least once) a lot of plugins. Even if you deactivate them after, some plugins can affect theme code and the change does not reverse even if you deactivate it after. That’s why is advisable to keep as fewer plugins as possible. Also, i see you have added one of the theme’s core files in the child theme. This can bring issues if not properly handled. However, given the above error too, this is mostly due to some caching issue. Do you have any cache installed in the server?
I suggest you clear cache (browser and server-side) first, if the situation does not change, try activating parent theme.

PS: Please consider updating your support time in order to receive further support.

Best regards!
- This reply was modified 6 years, 8 months ago by Mirela.
6 years, 8 months ago Mirela
Participant

in reply to: Portfolio Pages

Hello,

Sorry for the late reply.
Please update theme first and then proceed in updating all included plugins. You have old versions and this can cause issues. Also, I suggest you deactivate all third party plugins before theme update. After having updated theme and it’s included plugins, proceed in updating all your other plugins.

Try editing portfolio pagination before activating your third party plugins. So we can remove the possibility of a conflict.

Let us know.
Best regards!

6 years, 8 months ago Mirela
Participant

in reply to: Unable to modify a media grid

You’re welcome!

If you like our theme and support, please leave us a review on Themeforest. It’s important for us!
https://themeforest.net/downloads

Thank You :)

6 years, 8 months ago Mirela
Participant

in reply to: "WARNING" messages appear through sections of site.

You’re welcome!

If you like our theme and support, please leave us a review on Themeforest. It’s important for us!
https://themeforest.net/downloads

Thank You :)
6 years, 8 months ago Mirela
Participant

in reply to: "WARNING" messages appear through sections of site.
Hello,

I fixed it.
I replaced line 49 with this:
```
$tag_out = ''; if( $tags ){  $num=count($tags);  $i=0; foreach($tags as $tag):  if(++$i === $num){     $tag_out .= $tag->name;  }
  else {
     	$tag_out .= $tag->name.', ';
  	}
 endforeach;
}
```
Best regards!

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