Community Forums

Hello,

Please clear cache in your Safari browser. We have checked it, it’s ok.
As for the Services page, i see you have set the background of page header to transparent. I set the overlay to it and it is displaying ok as well.
Let us know.

Best regards!

Hello,

I see the import was successful as all pages / posts / portfolio items have been imported.
The attachments consist only of images used in the online demo. They are for demonstration only and usually customers upload their own images. However, if you must have the same’s, then they can always be downloaded from the demo directly.

After importing demo data, you needed to configure site. I did it for you. I set up:
-main menu and Copyright area menu
-widgets of header and top navigation area
-imported dummy Revolution sliders and set up the slider of home page

Please check your site.

Note: To learn how to set up theme and make the most out of our countless options, please read Tower theme Documentation. Also watch our video tutorials for more detailed and live demonstration.

Best regards!

Hello,

@raph123, I can’t access your admin panel with these credentials (screenshot). Can you please check them?

@Foxhauscreative,
I see you only have opened two topics a month ago and both of them have been responded. What issue do you have with theme? let us know how we can help you.

Best regards!

Hello,

1-Page Header:
I opened your site in Firefox (screenshot) / Chrome (screenshot) but the page header is displaying the same in both. What versions of these browsers do you have? Do you have any add-ons installed?
As for the Safari, i added this code into your custom css box:

@media screen and (-webkit-min-device-pixel-ratio:0) { 
    /* Safari only override */
    ::i-block-chrome,.header_page.centered {
         opacity: 0.25 !important;
     }
}

2-Mobile titles:
I fixed it by adding this code into your custom css box:

@media (max-width: 480px) {
 .header_page.centered h1 {
    font-size: 30px !important;
}
}

3-Staff behavior: What exactly do you need to change here? Can you send us the link where you are using this?
Let us know.

Best regards!

Hello,

I can’t open file includes/view/portfolio/loop-grid.php from Appearance > Editor. It is not listed there, so i need to access it from the server. Can you provide us some valid ftp credentials?
Let us know.

Best regards!

Hello,

The slider does not have any issue with slider height. Add the % sign if you want to assign the value in percentage or leave just the number, if you want a height in px.

Did you remove the changes you made to theme files? (Please see our latest reply).
If the issue persists, just download a fresh copy of theme files and overwrite the changed files with it.
Let us know.

Best regards!

Hello,

Did you change menu font color in General Options > Menu options? Please send us your wp credentials in private reply. So we can fix it.

Best regards!

Hello,

We are sorry that you jumped to this conclusion without even giving theme a chance.
Indeed (since is summer) we had members taking their legit vacations. But we are making our best to reply asap to all queries.

Did you perhaps had any issue with theme functionality? What problems did you face while working with it? Let us know so we can help you solve everything and create a beautiful site like the online demos.

If you still want a refund, then please contact Envato support.

PS: The vacations included only the second and last week of July. Not entire month. And as for today, we have full staff available.

Best regards!