Forum Replies Created
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Hello,
Sorry for the late reply.
i see you have managed to install all required plugins. But your server does not get all needed files to make VC display. Please see this screenshot displaying the errors in your site. Contact your hosting provider and make sur eto have all access rights in theme and plugin files.-The licence number you get when first purchasing theme from ThemeForest, is for theme use only.
You can use it to be recognized as a buyer and be able to sign in theme support forum (this forum). All included plugins have an extended license. This means all users can use the copy included in theme package efficiently.
If you want to buy a license by yourself this is allowed, but we thought that this isn’t needed because the version included works perfectly and we update plugins frequently.
However this is your choice.
Let us know for anything.Best regards and Happy Easter!
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This reply was modified 10 years, 1 month ago by
Mirela.
in reply to: Slider revolution stops after few timesHello,
What Revolution slider version are you running? Please send us your wp credentials in a private reply. So we can give it a closer look.
Best regards!
in reply to: Magazine demo/dummy import failedHello,
I can not see the attached images. From your description i can imagine that you did have a successful import (the menu items doubled or tripled are a sign that the changes were applied to your site). But you need a little more work to do in order to have an exact copy of the online demo.
Configurations such as setting up home page/ blog/ adding widgets to footer..etc. If you want you can send us your wp credentials in a private reply. We can help you get the demo look as a starting point.
Let us know.Best regards!
in reply to: Sticky Header TransitionHello,
I can see that the time of header switching to sticky is visibly sooner than before. If you see no difference, then please clear cache and refresh page.
Let us know.Best regards!
in reply to: Page HeadersHello,
Just add a line height to it. Add this code too:
.header_page.with_subtitle.centered .titles h1 { line-height: 90px !important; }Best regards!
in reply to: greyscale grid item in visual composer not showingHello,
Perhaps you have set up a very thick overlay and that is covering the image. Can you please send a link where do you have this? So we can understand better.
Best regards!
in reply to: Change language on buttonHello,
This is strange. However you can always translate them from core files directly. Find it in files:
-\includes\view\blog\loop-fullscreen.php
-\includes\view\blog\loop-grid.php
-\includes\view\blog\loop-index.php
-\includes\view\blog\loop-second-style.php
-\includes\view\blog\loop-timeline.php
This is not the best idea as you will have to make the changes for every theme update. If you send us your credentials in a private reply, we can check it up.
Let us know.Best regards!
in reply to: Leave comment disableHello,
Please add this code into your custom css box:
.single-post #respond { display: none;} .single-post #comments { display: none;}Best regards!
in reply to: Visual Composer doesn’t workHello,
Please make sure to have the latest theme version. Update Visual Composer plugin after theme update, so you can have the latest included version of it.
Let us know.Best regards!
in reply to: Slideshow doesn\'t workHello,
No, we do not make any changes on a website unless of the ones already mentioned in previous replies. If it makes you feel more secure, you can always disable the credentials given after getting the solution you want.
I opened your home page but i don’t see any issue with the slider.
Where are you having this issue?
Let us know.Best regards!
in reply to: Visual Composer is NOT WORKINGHello,
Sorry for the late reply.
Can you please check the credentials? I can’t access your site with these.Best regards and Happy Easter!
in reply to: Twitter widget not displaying correctlyHello,
Sorry for the late reply.
Can you please heck your site? I can’t access it. It says “This site can’t be reached“.Best regards!
in reply to: cannot upload images in media gridin reply to: highligth footer menu subitemHello,
Sorry for the late reply.
This page: is the same in menu and footer. The highlighted menu item in footer is not it’s parent but the page’s itself. Please see screenshot.
While this page does not have a direct link (item) in footer menu. It has only the parent. And therefore it’s not highlighted.
I hope i explained it correctly.
Let us know if you need further help.Best regards!
in reply to: Full width background not workingHello,
Sorry for the late reply.
The parallax is not a reason for the background to be full width. Please check that you have selected the Type > Full Width Background option in Row settings. If the issue persists, send us your wp credentials in a private reply. And we will give it a closer look.Best regards!
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This reply was modified 10 years, 1 month ago by