Now that’s strange. This is the code responsible for it. It is tested and it does remove the categories. Maybe you are making some mistake in implementing it. Please open up a new ticket and send us your wp credentials. We will look it up for you.
Sorry for the late reply.
I was able now to import succesfully the demo data of Business 3 (screenshot). The issue was in the server as theme does not have issue with data import.
I made the first configurations as well (home page assignment, menu, import of sliders..etc).
Please continue with further customization. You should install ‘Contact Form 7’ plugin for the contact form. Let us know if you need help.
Sorry for the late reply.
What agency demo are you trying to import? What is the issue? Is the import not finishing correctly or is not happening at all? Or do you not see the demo screenshot at all?
Please send us your wp credentials in a private reply and we’ll do it for you.
You have many third party plugins installed. Please disable them all and try to enable one at a time. I suspect that the “Siteorigin – Page Builder” may be the culprit, but i can not test it as your wp credentials are not valid.
Let us know.
The WP Bakery plugin is included in theme package and so you can install it directly from wordpress dashboard. You do not need a licence key. In every theme update, we include the latest versions of all included plugins as well.
To update visual composer plugin, please read more here.
If you have already bought it on your own, then we can not guide you on licence key issues. You have to contact plugin’s support.
What contact form are you using? If you are getting spammed, we suggest to install ReCaptcha in your contact form.
Please try to configure the site based on this option’s screenshot. These are actions that are based on this specific host (our host). So you have to play around with the options and find the right configuration especially for your website. You may need to change the engines to make the minify possible.
You must have installed theme in the wrong path. Make sure to have this hierarchy: wp-content/themes/tower/. It is not correct to upload the hole package you downloaded from Envato. Install only theme files!
Let us know.
