Page 709 – Codeless Support Center

Forum Replies Created

10 years, 6 months ago Mirela
Participant

in reply to: Theme issues

Hello,

Sorry for the late reply.
The WooCommerce plugin is tested and works perfectly with our theme. Many other customers have used it and did not have any problem. There can be many reasons causing the issues in your site. I checked you other topics and you have server issues too.
If you haven’t yet given up on Tower, then please send us your site’s credentials in a private reply. So we can give it a closer look.

Ps: Please note that our working hours are from Monday to Friday, 9AM to 5PM (UTC +1:00). We always strive to answer your questions as soon as possible, but sometimes we are not able to do so for whatever reasons and we ask you to be patient during these times.

Best regards!

10 years, 6 months ago Mirela
Participant

in reply to: Customize and Widgets not accessible

Hello,

I have replied you regarding this issue on this other topic of yours: https://support.codeless.co/forums/topic/widgets-and-customize-not-accessible/

Best regards!

10 years, 6 months ago Mirela
Participant

in reply to: Can't import Data for SEO Theme

Hello,

Please increase your memory and execution time limit. Ask your host to do it for you.
Let us know.

Best regards!
10 years, 6 months ago Mirela
Participant

in reply to: Installation error
Hello,

@pietrofarese,
Please send us your wp and ftp credentials in a private reply. So we can give it a closer look.

Best regards!
- This reply was modified 10 years, 6 months ago by Mirela.
10 years, 6 months ago Mirela
Participant

in reply to: Problem with resposive in mobile and tablet.
Hello,

Sorry for the late reply.
Please add this code into your custom css box:
```
@media (max-width: 480px){
  #logo {left: -90px !important;}
  .mobile_small_menu { left: 35px;}
  #cookie-law-info-bar { width: 75%;}
.clients .item { width: 200px !important;}
}
```
Result.
```
@media (min-width: 768px){
.vc_col-sm-4 { width: 30%;}
.vc_col-sm-12 {
    width: 93%;
    left: 23px;
}
.vc_col-sm-6 {
    width: 45%;
    left: 24px;
}
.clients .item a img {width: 73% !important;}
.vc_responsive .full-width-content.wpb_row .vc_col-sm-12 {padding-right: 40px;}
.header_tools .extra_navigation_button { padding-right: 38px;}
}
```
Result.
Let us know.

Best regards!
10 years, 6 months ago Mirela
Participant

in reply to: Can't get any demo data to work properly

Hello,

You need to make the first main configurations and it will be soon ok. Follow my instructions below:
-First go to pages and see if you have any duplicated pages. Delete them.
-Go to Appearance > Menu, remove the duplicated menu items and set up the main menu if it is not yet setup.
-Go to Settings > Reading, assign a home page and blog. Save.
Go to your homepage and see the result.
Let us know if you need further help.

PS: if you find any slider missing, just go to your page’s general options > Sliders Options, assign one of the available sliders here.

Best regards!

10 years, 6 months ago Mirela
Participant

in reply to: Installation Issue

Hello,

Glad to know you figured it out.

Best regards!

10 years, 6 months ago Mirela
Participant

in reply to: Accordion not working after update

Hello,

Please go to file vc_templates/vc_accordion_tab.php and replace all it’s code with this one here: https://codeshare.io/vnEOt
We will fix this in the next theme update.

Best regards!

10 years, 6 months ago Mirela
Participant

in reply to: accordion

Hello,

Sorry but that is not possible.

Best regards!
10 years, 6 months ago Mirela
Participant

in reply to: Service Media link issue
Hello,

Please go to file vc_templates\services_media.php and find these lines:
```
$output .= '<a href="'.esc_url($link).'"><div class="overlay">';
     $output .= '<img src="'.esc_url($photo).'" alt="" />';
     $output .= '<span></span>';
     if($style == 'style_2')
     $output .= '<h5><a href="'.esc_url($link).'">'.esc_html($title).'</a></h5>';
 $output .= '</div></a>';
```
And replace with these:
```
$output .= '<div class="overlay">';
     $output .= '<img src="'.esc_url($photo).'" alt="" />';
     $output .= '<span></span>';
     if($style == 'style_2')
     $output .= '<h5><a href="'.esc_url($link).'">'.esc_html($title).'</a></h5>';
 $output .= '</div>';
```
Best regards!
10 years, 6 months ago Mirela
Participant

in reply to: Recent News image

Hello,

You can hidden it by removing the featured image from your posts, in Post Options > Featured image. Or if you want to keep te featured image, then add this code into your custom css box:
.recent_news.vertical.wpb_content_element .dl-horizontal dt {display: none;}

Best regards!

10 years, 6 months ago Mirela
Participant

in reply to: Sample Page Description – not possible to remove?

Hello,

Please go to this page’s General Settings > Page Header Options > SUbtitle for this page, and set it OFF (screenshot).

Best regards!
10 years, 6 months ago Mirela
Participant

in reply to: Adjust empty space below Codeless slider
Hello,

Please add this code into your custom css box:
```
.codeless_slider_swiper.parallax_slider {
    height: 650px !important;
}
```
Let us know.

Best regards!
10 years, 6 months ago Mirela
Participant

in reply to: Problems with portfolio

Hello,

-By default, the arrows appear in the upper row. It is not an issue. You can add a new row above the portfolio if you want, with only a header title, or even empty.(To avoid this layout).
-Please send us the link of a page where you are having the first situation (image1), so we can check.

-To show all portfolio items, please refer to this topic: https://support.codeless.co/?topic=pagination-portfolio
Let us know.

Best regards!

10 years, 6 months ago Mirela
Participant

in reply to: Contact-form missing

Hello,

You guessed just right. You have to install “Contact Form 7” and use it. It will be added a contact form element in your Visual Composer element showcase too.

Best regards!

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