Page 12 – Codeless Support Center

Forum Replies Created

8 years ago Medrit
Participant

in reply to: Image product problem

Hello,

I unchecked Optimized Image Sizes cause it was conflicting with the pictures you added. I did it by going to Dashboard > Codeless > Image Sizes and then on General i unchecked Optimized Image Sizes. Now it looks fine. See screenshot:
https://ibb.co/eTOgo8

Let us know.
Best regards!

8 years ago Medrit
Participant

in reply to: the mega menu on our website has a problem ??

Hello,

Can you please send us a link of the page you have this?

Best regards!

8 years ago Medrit
Participant

in reply to: Embed Raw HTML

Hello,

To add some raw html to a page you should add the Custom Code element. See screenshot:
https://ibb.co/kh3di8

Best regards!

8 years ago Medrit
Participant

in reply to: Cannot Install Specular Theme to WordPress

Hello,

Step 1 – Download again to rule out any possibility that the zip file you have could be corrupted or incomplete.
Step 2 – Unzip the main zip file, retrieve Specular and upload it using FTP to the WP-content > themes folder on the server.
Step 3 – Log in to your WordPress Dashboard and navigate to Appearance > Themes and click the ‘Activate’ button.

Sorry but this is our only way giving support. A call is not possible.
You can also upload a screenshot of the problem to help us understand better.
Let us know.
Best regards!

8 years ago Medrit
Participant

in reply to: product image too big

Hello,

You have an old version of Codeless Builder. Please update theme first and then The Codeless Builder and let us know if the problem persists. It is very important for all features to work properly.

Best regards!

8 years ago Medrit
Participant

in reply to: Page Transitions

Hello,

Sorry but this is not possible by theme options. If you want it, then you need to add additional code for this.
Please keep in mind that personal customizations are not included in support.

Best regards!

8 years ago Medrit
Participant

in reply to: Alignment in product page

Hello,

Child theme configurator is a third party plugin and we do not provide assistance for that. I suggest you to upload and then activate the child theme that is included in the file you downloaded from envato market. See screenshot:
https://ibb.co/dipnrT
After activating child theme you can do the customizations you want.

Best regards!

8 years ago Medrit
Participant

in reply to: EMAIL NOTIFICATION

Hello,

Thanks for notifying us. We will check this asap.

Best regards!
8 years ago Medrit
Participant

in reply to: checkout/cart
Hello,

Please add the css code below to Customizing > General > Custom Codes
```
body.open-side-cart:after{
	position:relative !important;
}
```
Let us know.
Best regards!
8 years ago Medrit
Participant

in reply to: Search related posts missing

Hello,

Can you send me the search page link cause i tried searching something and everything was fine.

Best regards!

8 years ago Medrit
Participant

in reply to: Change copyright info

Hello,

You can change the copyright text if you go on Specular/Footer Options.
See the screenshot:
https://ibb.co/fXtc5o

Best regards!
8 years ago Medrit
Participant

in reply to: Alignment in product page
Hello,

1. There are 2 ways of changing “similar styles” to “other products”.
Find the piece of code below in \woocommerce\single-product\related.php
```

```
Change “Similar Styles” to “Other Products”.

There is another way. Check this link and follow the steps.

2. Add the css code below to remove the tags:
.shop-products .product_item .tags{ display:none;}

3. Add the css code below to remove the wishlist icon:
```
.shop-products .product_item.style_normal .cl-actions a:last-child
{display:none;}
```
Let us know.
Best regards!
8 years ago Medrit
Participant

in reply to: Cannot Install Specular Theme to WordPress

Hello,

Please try doing a manual install. Follow the steps below and let us know:

Step 1– Log into your hosting space via an FTP software
Step 2– Unzip the Specular.zipfile and ONLY use the extracted Specular theme folder
Step 3– Upload the extracted Speculartheme folder into wp-content > themes folder
Step 4– Activate the newly installed theme. Go to Appearance > Themes and activate it.
Step 5– Then you will see a notification message to activate the required & recommended plugins: LayerSlider WP, MailChimp List Subscribe Form, Revolution Slider, User Avatar, WPBakery VIsual Composer and WP Retina 2x. Follow the steps to install and activate each plugin.

Best regards!
8 years ago Medrit
Participant

in reply to: Portfolio, horizontal scroll
Hello,

That is not possible because the carousel layout is predefined.
In order for it to work properly it needs to be inside another row, with Row style set to “Fullwidth background”
The alignment of the arrows is also part of carousel style. If you want to change it, then we suggest to use custom css.

Add the code into your Custom Css box in General Options.

Best regards!
- This reply was modified 8 years ago by Medrit.
8 years ago Medrit
Participant

in reply to: CONTENT GOES MISSING WHEN I UPDATE ANY BLOCK OF ANY PAGE.

Hello,

This is an old ticket. Theme has been updated since then. Please make sure to have the latest theme version as well as all the included plugins updated as well. If the problem persists provide a screenshot of the problem or add some valid WP credentials in your profile data extra fields so we can give this a closer look.  Read this article for more information.

Best regards!

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