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  • 7 years, 6 months ago mypupsocket
    Participant
    in reply to: Theme Disabling Plugin (URGENT)

    Since I did not receive an email from you to send it to I sent it to:
    [email protected]
    The license key is: df6efca9-d858-4f72-a1fd-cb8933c1ad72

    • This reply was modified 7 years, 6 months ago by mypupsocket.
    7 years, 6 months ago mypupsocket
    Participant
    in reply to: Theme Disabling Plugin (URGENT)

    As said before, that is not the plugin we are inquiring about:

    “We have a plugin we are trying to use called Woocommerce Upload Files (https://codecanyon.net/item/woocommerce-upload-files/11442983)”

    PPOM is the one we are trying to switch from.

    • This reply was modified 7 years, 6 months ago by mypupsocket.
    7 years, 6 months ago mypupsocket
    Participant
    in reply to: Theme Disabling Plugin (URGENT)

    I would also like to mention that we have used this plugin on other sites and it has worked correctly with variable products.

    7 years, 7 months ago mypupsocket
    Participant
    in reply to: Problems with checkout page

    We believe you are definitely wrong. We have troubleshooted with the weight based shipping plugin and have turned it off and began using the default woocommerce shipping options and it is still unable to be changed (also note that the options are switchable on mobile). Further, we have disabled shipstation as well and it did not change the outcome. Going even further though, we have only enabled woocommerce and switched themes and the outcome is still the same. Would you think this is a problem with woocommerce?

    7 years, 7 months ago mypupsocket
    Participant
    in reply to: Problems with checkout page

    Here is a temporary access link:  https://thepetplug.shop/wp-admin/?wtlwp_token=9a44a80841a8bf2c51b2b11da4770142

    Please get back to us as soon as possible.

    7 years, 7 months ago mypupsocket
    Participant
    in reply to: Problems with checkout page

    Ok, sorry, yes the address you need to input needs to be in the U.S. for the shipping methods to appear and then you can start to diagnose the problem.

    You can use this example.

    7 years, 7 months ago mypupsocket
    Participant
    in reply to: Problems with checkout page

    Did you fill out all of the checkout billing fields?

    Also, I have went ahead and password protected the product with the password: test

    7 years, 7 months ago mypupsocket
    Participant
    in reply to: Stripe for Woocommerce

    It is the official woocommerce plugin called stripe: https://wordpress.org/plugins/woocommerce-gateway-stripe/

    7 years, 7 months ago mypupsocket
    Participant
    in reply to: Stripe for Woocommerce

    Is it possible to set up a specific time tomorrow to test it out?

    7 years, 7 months ago mypupsocket
    Participant
    in reply to: Stripe for Woocommerce

    You see it because I am actually using a different plugin to enable stripe and not the official one. I cannot switch it up as I have a live site but from what I highlighted in the screenshot is that “comment” is actually replaced by elements of the stripe plugin however it does not get replaced on mobile. Thats about as far as I can go with you on the issue because I cannot switch the plugin to one that does not work for customers.

    7 years, 7 months ago mypupsocket
    Participant
    in reply to: Stripe for Woocommerce

    Sorry about the typo, in the second paragraph I meant to say “however on [desktop] it is just fine.” I feel the explanation beforehand though is about all I can say about the issue. An element of the stripe plugin does not load only on mobile for some reason.

    7 years, 8 months ago mypupsocket
    Participant
    in reply to: Shop carousel Images not clickable

    The site is thepetplug.shop

    7 years, 9 months ago mypupsocket
    Participant
    in reply to: Header displaying off-screen

    You guys are on a roll now!

    We were wondering if we could drop the shipping options below the “shipping” label as seen in the picture:

     

    7 years, 9 months ago mypupsocket
    Participant
    in reply to: Header displaying off-screen

    Perhaps I didnt say it right because I never mentioned the header. I looked over the screenshot you sent and it is still wrong. The problem is within the header not the actual slide. When one scrolls to the second slide and back up, the header switches to the light (correct) styling like it is supposed to but upon page load the header is defaulted to the dark scheme.

    7 years, 9 months ago mypupsocket
    Participant
    in reply to: Header displaying off-screen

    I have fixed the login (forgot to confirm activation) however I would say most of the issues have been fixed. The problem with the transparent header not overlaying and not being set to default is that when I am in the codeless builder and click publish apparently it was never publishing but when I edit the page in the backend I could change those options and update.

    As far as the previous and next buttons, they went away for me also, however it may have been some sort of caching issue, not sure.

    One issue that was never solved is that the first slide does not appear with the correct color but when I change to the second slide and back to the first it switches to the light theme which is correct. Is their any fix for this issue? Thank you so far.

Viewing 15 posts - 1 through 15 (of 22 total)
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