Community Forums

Hi,
Please provide us with your website URL, wp-admin access, and FTP information (username and password)?
Kindly send this information using the “Set as private reply” option to ensure the security and privacy of your data.
PS: Take the backup before granting the access.

Thanks,

HI,
Sir can you please try to open a new ticket now.
Thanks

You can upload screenshot to your wp-admin > media > add new
and copy/paste the url over here.

Thanks,