Forum Replies Created
-
in reply to: Specular and Elementor Pro – doesn’t work.
Hi,
Please share the FTP credentials as well. It’ll help us to get things back in case something bad happens with your site.Thanks,
in reply to: Scroll down and animation doesn’t workHi,
– Elements don’t show
All elements on your site displaying fine on my end. I’ve checked it under different browsers. If you’re having issues with elements please share a video demonstrating the issue.– Grey-line below the logo
It’s shadow, not a grey line. You can disable/remove it from
WP-Admin > Appearance > Customize > Header > Main Header Row > Add Shadow– Second Button
Linking a button to the other slider will not help you out. It breaks the layout and mess-up things. You may link static sections on the same page but in the slider, it’ll not work the same way.– Text is too big
You can adjust the font size of Heading for the mobile screen as well. You can access the option through
Edit the Page > Click on Backend Editor > Edit the Custom Heading > Click on Responsive > Select the Screen Size > Adjust the font size > Save Changes > Update– Logo doesn’t fit
It’s because the logo image is too wide. Make sure to have a recommended size logo on your site. The recommended size for the logo is (250px x 150px).Thanks,
in reply to: Don’t want to use Mega menuHi,
You can disable the mega menu option by simply un-marking the checkbox “Check if you want to use this item as megamenu” inside the menu item.Thanks,
in reply to: Another Standard Post TypeHi,
You can select the mentioned style on a blog post simply by selecting the “Fullscreen” style option.You can access the option through
Edit the blog post, Navigate to options(below the content), Blog post style, select the “Fullscreen” style option, and update the Post, done.If you encountered the issues using the above methods, then you can learn about the changes that you can do to the theme;
Support ticketThanks,
Hi,
Please check and let me know. Currently, the Codeless Framework plugin is activated on your site.Thanks,
in reply to: Text doesn’t appear in slideWelcome!
We’re closing this ticket, If you need further assistance in the future feel free to open a new thread.in reply to: Revolution Slider not updatingGlad to hear :)
is there any thing further i can help you?in reply to: Specular and Elementor Pro – doesn’t work.Hi,
Please share your website URL, wp-admin, and FTP info (Username and password) and send me “using private reply”.Thanks,
in reply to: Scroll down and animation doesn’t workHi,
Please share your website URL, wp-admin, and FTP info (Username and password) and send me “using private reply”.Thanks,
This reply has been marked as private.in reply to: Codeless Slider Issues on Mobile & ButtonsHi,
It seems that the page link you’ve mentioned earlier is misspelled or deleted. Please share the right page link on which you’ve used the Codeless Slider.Thanks,
Hi,
The functionality(open link in a new tab) is embedded in the “Media” widget. There’s no option to edit/modify it. However, you can use the “Image Grid” widget if you must open the link on the same page. I’ve added an image with a link using the “Image Grid” widget. The link is opening on the same page.Here’s the link to the page:
Thanks,
in reply to: Missing posts/podcasts in blog/podcast show pagesHi,
– Product Images
All product images are displaying fine on my end. I’ve added the product widget on the sample page. Here’s the link to the Sample PageAlso on product pages all images are displaying well
– Text not displaying on the mobile device
Add the following code inside
WP-Admin Dashboard > Appearance > Customize > General > Custom Codes > Custom CSS@media (max-width: 767px){ .ce-mailchimp-form .ce-head{ display: block; } .ce-mailchimp-form.light{ padding: 33px 0px 75px; } }Thanks,
Hi,
I’m getting the wrong password error while accessing your FTP account. Make sure you’ve shared the right credentials.Thanks,
Glad to hear!
We recommend our worthy customers, carefully pick the third-party plugins before installing them to your site.