Hi,
Can you please share a video of your end? It’ll help us to understand what actually happens on your end. You can use “vimeo.com” for videos and for screenshots you can use “imgur.com”
We don’t recommend, installing/activating third-party plugins unless it’s crucial because a third-party plugin may cause compatibility issues, broken functionality, and layout.
Hi,
Please share the site URL, WP-Admin, and FTP credentials (username, password) using the private reply. Moreover, It’d be helpful for me if you share the screenshot or a video of issues you’ve mentioned.
Hi,
By default, the Erzen page template displays the content in the center, the small the content it’ll be more centered(vertically) and will not affect the content visibility. We recommend you, decrease the font size of headings and content to increase the visibility of content and prevent the content from hiding.
Hi,
Glad to hear that you’ve found and resolved the issue.
We always recommend, keeping a backup of the site before making significant changes to it i.e. Upgrading/Downgrading the WordPress/Theme/Theme-required plugins version, etc. It’s helpful to get things back to the original if something bad happens. For non-significant changes, you don’t always need the backup.
Hi,
– Replacing “$” with “jQuery” …
As I mentioned earlier, you’ve to just change/replace the symbol/character “$” with the text “jQuery” in the mentioned line numbers on the defined file path.
You can access the file through
WP-Admin Dashboard > Appearance > Theme Editor > Select Specular theme from the dropdown on the right side > In files and folder sitemap below the dropdown > Click on the “js” folder > Click the fullscreen_post.js file > Make changes in the mentioned lines > Save Changes > Done.
You don’t have to do any extra work or worry about the code. Just follow the above guideline. In the future, we’ll first try to fix this but if it doesn’t happen then we’re always looking forward to assist you.
Hi,
We’re fully concerned about the time and effort you’ve put into your site. We respect you as our worthy customer and always looking forward to assist you. The issue took more than the usual time frame to get resolved as it was annoying for us too but we’ll try to prevent the situation in the future.
– Low Page Speed
It’s the third-party plugins that are causing the issue. We recommend you, please delete all the extra plugins that are not currently in use or are rarely used.
– Orignal Images displaying instead of resized one
It’s the “Variation Swatches for WooCommerce” by Emran Ahmed plugin that’s causing the issue. Disable the plugin and change the WooCommerce settings to see effects. We generally don’t recommend, installing a third-party plugin but if it’s necessary then always do great research about the plugin and read its reviews before installing it.
Thanks,
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