Forum Replies Created
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in reply to: Menu Bar not working on mobile
Hi,
Please share your website URL, wp-admin, and FTP info (Username and password) and send me “using private reply” and also share
screen shot where you are facing issue.Thanks,
in reply to: Upgrading from Tower 1.9EZMarketing,
As per our policy and we always provide the regular update (since its lifetime) for all our clients, from 1.9 to till latest version – we have published so many version, I have request our team to provide us couple of version, if we have it – definitely you will get it. We always encourage the Changes must be done in Child Theme rather than main theme.Alternately, you can put Live site copy to Staging Server and start Updating process, if you are getting so many error, we can give assistance or you can google the Error.
Thanks,
in reply to: Mobile Menu Can NOT APPEAR@giorgos,
can you please open a new thread for your Own issue? and after opening new post share your website URL, wp-admin, and FTP info (Username and password) and send me “using private reply”.Thanks,
in reply to: Tower Content Not LoadingHi,
It seems you’re trying to display not the sections but the whole page on the right side without loading the page.
Currently, It’s not possible because the side-navigation functionality is to navigate through sections on the same page not to display different pages. If you wanna display pages through the side navigation, It’ll navigate to the new page.
If you wanna navigate through sections then, you must be careful that all sections are on the same page.Thanks,
in reply to: Help Me pleaseHi,
Please share the site URL, WP-Admin, and FTP credentials (username, password) using the private reply.Thanks,
in reply to: Title Image and Typeface EditsHi,
You can use https://imgur.com for screenshots and vimeo.com for videos.Thanks,
in reply to: Tower Content Not LoadingThis reply has been marked as private.in reply to: Horizontal Scroll for Erzen PageHi,
In this case, we’ll not be responsible for any inconvenience to your site. Once the security issue is resolved, we’ll resolve this issue on your site.Thanks for your patience,
Hi,
As mentioned before, there’s an issue with the password you shared. I’m getting the incorrect password error while accessing your FTP account.Here’s the reference screenshot: https://imgur.com/Pi575gl
Thanks,
Hi,
I’m unable to access your FTP account, please share the latest FTP credentials.Thanks,
in reply to: Horizontal Scroll for Erzen PageHi,
I’m again getting the Deceptive site error. Please use standard SSL protection on your site to prevent yourself from being hacked.Thanks,
in reply to: Page editing options no longer workingYou’re welcome :)
If you like our theme and support, leave us a 5-star rating on Themeforest, it’s very important for us :)
https://themeforest.net/downloadsThank You so much
in reply to: Page editing options no longer workingHi,
I’ve fixed the issue on your site. I’ve added the dummy content on the sample page using the Codeless Page Builder. Here’s the link: http://knaupe.net/sample-pageIn case you get into trouble again then, things you need to do:
1- Delete the Codeless Page Builder and Kirki Customizer Plugin from your site.
2- Download the Codeless Page Builder and Kirki Customizer Plugin from the below link
https://we.tl/t-cPwpGm3Yjo
3- Install and activate the plugins manually.
4- Clear browser cache and hard refresh your site once.
5- Done.
6- Don’t update the plugins(Codeless Page Builder and Kirki Customizer).Thanks,
in reply to: Tower Content Not LoadingHi,
Please share the WP-Admin Credentials (username, password) using the private reply.Thanks,