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Forum Replies Created

  • 4 years, 11 months ago azam
    Keymaster
    in reply to: Revolution Slider Plugin Setup Failed

    You’re welcome :)

    4 years, 11 months ago azam
    Keymaster
    in reply to: Revolution Slider Plugin Setup Failed

    Hi,
    You can change the page layout to full width to remove the space that was taken for the sidebar.
    wp-admin > Pages > Edit the page (You want to change the layout) > General > Page Layout > Select Fullwidth > Update

    Thanks,

    4 years, 11 months ago azam
    Keymaster
    in reply to: Problems with WP Bakery Page Builder and Redux after updates.

    Hi,
    Please share FTP info and send me using private reply.

    Thanks,

    4 years, 11 months ago azam
    Keymaster
    in reply to: Shipping Text Overlapped

    Hi,
    Please check and let me know.

    Thanks,

    4 years, 11 months ago azam
    Keymaster
    in reply to: Sharing button not functioning

    Hi,
    There’s no page going blank when I press the share button just a new window opens for sharing the post to the respective social media site. If you facing some other problem then please share a video.

    Thanks,

    4 years, 11 months ago azam
    Keymaster
    in reply to: Few queries regarding Kiri

    Glad to hear from you :)
    You’re always welcome. We are here to assist you in any case of an issue regarding our theme.

    4 years, 11 months ago azam
    Keymaster
    in reply to: Few queries regarding Kiri

    Hi,
    1- The color for the custom cursor is set to black that’s why you can’t see the cursor on the left or right side of the image as on both sides background color is black.
    You can change the color of cursor from:
    wp-admin > Appearance > Customize > Styling > Colors > Custom Cursor Color

    2- For removing the text on the header you need to edit the header. You can do this from:
    https://prnt.sc/1m4722x

    3- The same thing you can do for changing your site logo.
    And for using the same header on the entire website you need to add display rules of the Entire site from:
    wp-admin > Appearance > Codeless Header/footer/block > Edit your header > Display on > Select “Entire Website”.

    If this helps then please let me know.
    Thanks,

    4 years, 11 months ago azam
    Keymaster
    in reply to: Mobile Pages not working if reloaded or visited the second time

    You’re welcome :)

    4 years, 11 months ago azam
    Keymaster
    in reply to: Shortcodes not working on our site

    You’re welcome.

    4 years, 11 months ago azam
    Keymaster
    in reply to: Menu Item

    Glad to hear from you :)

    4 years, 11 months ago azam
    Keymaster
    in reply to: Mobile Pages not working if reloaded or visited the second time

    Hi,
    The canvas preloader is causing the issue, when you load the site on the mobile browser firefox it never ends (When you Load the site for the second time). For now I have change the preloader effect and it’s working pretty fine. I hope we’ll try to fix this issue in our next upcoming theme updates. For the time being, please use the other preloader effect.

    Thanks for your patience.

    4 years, 11 months ago azam
    Keymaster
    in reply to: Shortcodes not working on our site
    This reply has been marked as private.
    4 years, 11 months ago azam
    Keymaster
    in reply to: Mobile Pages not working if reloaded or visited the second time

    Hi,
    Please allow me to edit a theme file so that this bug can be solved on your site. For now, it’s not possible to edit the theme files as I don’t have access to them.

    Thanks,

    4 years, 11 months ago azam
    Keymaster
    in reply to: Mobile Pages not working if reloaded or visited the second time

    Hi,
    Please share a video recording and let me know on which mobile device you’re facing this issue.

    Thanks,

    4 years, 11 months ago azam
    Keymaster
    in reply to: Sharing button not functioning

    Hi,
    Please check and let me know.

    Thanks,

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