Forum Replies Created
-
in reply to: Have a problem with editing
Hi,
Please check the height and display of logo and let me know.Thanks,
in reply to: Remake Theme IssueHi,
1- The issue of black screen is now resolved on your site.
2- Please share screen shot where are you facing issue with theme optimization on mobile.Thanks,
in reply to: Product category page settingsYou’re Welcome :)
If you like our theme and support, leave us a 5 star ratings on Themeforest, it’s very important for us :)
https://themeforest.net/downloads
Thank You so much
in reply to: Menu & Sliders not workingYou’re Welcome :)
If you like our theme and support, leave us a 5 star ratings on Themeforest, it’s very important for us :)
https://themeforest.net/downloads
Thank You so much
in reply to: Remake Theme IssueHi,
Please share website url, wp-admin and ftp info (login/ passwords) and send using “private reply” .Thanks,
in reply to: Menu & Sliders not workingHi,
I have updated Codeless TOWER theme and wordpress. Now, menu and slider are working pretty fine on your site.Please check and advice.
Thanks,in reply to: Erzen Menu EditingHi,
1) Horizontal scroll, please check and let me know
2) Logo, Please check and let me know
3) Three sections vertical menu, please check and let me know
4) You can add, edit, and delete your menu through
Appearance -> Menu -> Select your menu
P.S: For testing purposes, I’ve set the main navigation to the Erzen menu but you can change it.
5) You can change the logo through the following steps
-> Edit header with elementor
-> Click the logo and edit it
-> Select your image for logo and click on update.
For help, see attached files
Image 1,
Image 2Please advice
Thanks,in reply to: Product category page settingsI spoke with BDO and surely you will get refund :)
Thanks for patience
in reply to: Erzen Menu EditingHi,
1) This issue is due to some conflict between our theme and elementor new version code. So, we request you to please downgrade your elementor plugin.You can downgrade your elementor plugin through
Dashboard -> Elementor(in sidebar) -> Tools -> Version Control -> Rollback version -> select version 3.0.16 or prior(in case it won’t work) -> Reinstall it -> Save changes -> Done.
P.S: Don’t try to update the Elementor plugin.2) You can change the logo through
Edit page with Elemntor(option display on topbar) -> navigate to logo -> and change the logo image.If one of both above solutions doesn’t work then
Please share website URL, wp-admin, and FTP info (login/ passwords) and send using “private reply”.Thanks,
in reply to: Product category page settingsHi,
Yes, Apply for refund for 1 copy of June – we will happyily refund :)Thanks,
in reply to: Product category page settingsHi,
if you are installing this theme in 2 different url, it may require both copies.Also as Per Envato market rule, mistakenly Purchased Refunds are not allowed.
However I am sending your case to our BDO. They will look and give an update.
Thanks,
Hi,
Please check and let me knowThanks,
in reply to: Have a problem with editingHi,
1) It seems that you missed some steps. Moreover, you don’t need to add a Google Map widget to display Google Map when you are using WP Coder plain HTML Google Map iframe also, you can add a contact form on your page through the Contact Form widget, not with WP Coder shortcode.We request you to please follow some steps to display the custom code widget on your website.
-> First, add a custom code widget through wp-bakery on your page.
-> Second, make sure your shortcode doesn’t consist of any other shortcode or other language code but of plain HTML in WP Coder.
-> Third, copy the shortcode through WP Coder and paste it in your custom code widget “Add custom code” field.
-> Done. Your custom code widget is ready to display on your site.2) You can adjust your site logo height on small devices through
Appearance -> Customize -> Header -> Logo -> Logo ResponsivePlease check Test Page, Contact-us Page and advice
Thanks,in reply to: Custom HeaderHi,
It seems that the Smart Section plugin is not compatible with our theme. Once you deactivate the plugin your header will be displayed.
We highly recommend you not use the third-party plugin because it may harm your website functionality and layout. Codeless Tower comes with tens of header layouts and widgets we recommend you please use one of them according to your need.Thanks,
in reply to: Customizer wp extra cssHi,
We have to follow WordPress, Themeforest, and as well user experience rules and regulations and to maintain our theme according to them.
Sure, If you’re good in programming you can take look into the code, but we can’t take any responsibility if the change in code causes any issue.Thanks,