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Forum Replies Created

  • 5 years, 3 months ago azam
    Keymaster
    in reply to: Have a problem with editing

    Hi,
    Please check the height and display of logo and let me know.

    Thanks,

    5 years, 3 months ago azam
    Keymaster
    in reply to: Remake Theme Issue

    Hi,
    1- The issue of black screen is now resolved on your site.
    2- Please share screen shot where are you facing issue with theme optimization on mobile.

    Thanks,

    5 years, 3 months ago azam
    Keymaster
    in reply to: Product category page settings

    You’re Welcome :)

    If you like our theme and support, leave us a 5 star ratings on Themeforest, it’s very important for us :)

    https://themeforest.net/downloads

    Thank You so much

    5 years, 3 months ago azam
    Keymaster
    in reply to: Menu & Sliders not working

    You’re Welcome :)

    If you like our theme and support, leave us a 5 star ratings on Themeforest, it’s very important for us :)

    https://themeforest.net/downloads

    Thank You so much

    5 years, 3 months ago azam
    Keymaster
    in reply to: Remake Theme Issue

    Hi,
    Please share website url, wp-admin and ftp info (login/ passwords) and send using “private reply” .

    Thanks,

    5 years, 3 months ago azam
    Keymaster
    in reply to: Menu & Sliders not working

    Hi,
    I have updated Codeless TOWER theme and wordpress. Now, menu and slider are working pretty fine on your site.

    Please check and advice.
    Thanks,

    5 years, 3 months ago azam
    Keymaster
    in reply to: Erzen Menu Editing

    Hi,
    1) Horizontal scroll, please check and let me know
    2) Logo, Please check and let me know
    3) Three sections vertical menu, please check and let me know
    4) You can add, edit, and delete your menu through
    Appearance -> Menu -> Select your menu
    P.S: For testing purposes, I’ve set the main navigation to the Erzen menu but you can change it.
    5) You can change the logo through the following steps
    -> Edit header with elementor
    -> Click the logo and edit it
    -> Select your image for logo and click on update.
    For help, see attached files
    Image 1,
    Image 2

    Please advice
    Thanks,

    5 years, 3 months ago azam
    Keymaster
    in reply to: Product category page settings

    I spoke with BDO and surely you will get refund :)

    Thanks for patience

    5 years, 3 months ago azam
    Keymaster
    in reply to: Erzen Menu Editing

    Hi,
    1) This issue is due to some conflict between our theme and elementor new version code. So, we request you to please downgrade your elementor plugin.

    You can downgrade your elementor plugin through
    Dashboard -> Elementor(in sidebar) -> Tools -> Version Control -> Rollback version -> select version 3.0.16 or prior(in case it won’t work) -> Reinstall it -> Save changes -> Done.
    P.S: Don’t try to update the Elementor plugin.

    2) You can change the logo through
    Edit page with Elemntor(option display on topbar) -> navigate to logo -> and change the logo image.

    If one of both above solutions doesn’t work then
    Please share website URL, wp-admin, and FTP info (login/ passwords) and send using “private reply”.

    Thanks,

    5 years, 3 months ago azam
    Keymaster
    in reply to: Product category page settings

    Hi,
    Yes, Apply for refund for 1 copy of June – we will happyily refund :)

    Thanks,

    5 years, 3 months ago azam
    Keymaster
    in reply to: Product category page settings

    Hi,
    if you are installing this theme in 2 different url, it may require both copies.

    Also as Per Envato market rule, mistakenly Purchased Refunds are not allowed.

    However I am sending your case to our BDO. They will look and give an update.

    Thanks,

    5 years, 3 months ago azam
    Keymaster
    in reply to: After site migration to new server, fonts won’t work!

    Hi,
    Please check and let me know

    Thanks,

    5 years, 3 months ago azam
    Keymaster
    in reply to: Have a problem with editing

    Hi,
    1) It seems that you missed some steps. Moreover, you don’t need to add a Google Map widget to display Google Map when you are using WP Coder plain HTML Google Map iframe also, you can add a contact form on your page through the Contact Form widget, not with WP Coder shortcode.

    We request you to please follow some steps to display the custom code widget on your website.
    -> First, add a custom code widget through wp-bakery on your page.
    -> Second, make sure your shortcode doesn’t consist of any other shortcode or other language code but of plain HTML in WP Coder.
    -> Third, copy the shortcode through WP Coder and paste it in your custom code widget “Add custom code” field.
    -> Done. Your custom code widget is ready to display on your site.

    2) You can adjust your site logo height on small devices through
    Appearance -> Customize -> Header -> Logo -> Logo Responsive

    Please check Test Page, Contact-us Page and advice
    Thanks,

    • This reply was modified 5 years, 3 months ago by azam.
    • This reply was modified 5 years, 3 months ago by azam.
    5 years, 3 months ago azam
    Keymaster
    in reply to: Custom Header

    Hi,
    It seems that the Smart Section plugin is not compatible with our theme. Once you deactivate the plugin your header will be displayed.
    We highly recommend you not use the third-party plugin because it may harm your website functionality and layout. Codeless Tower comes with tens of header layouts and widgets we recommend you please use one of them according to your need.

    Thanks,

    5 years, 3 months ago azam
    Keymaster
    in reply to: Customizer wp extra css

    Hi,
    We have to follow WordPress, Themeforest, and as well user experience rules and regulations and to maintain our theme according to them.
    Sure, If you’re good in programming you can take look into the code, but we can’t take any responsibility if the change in code causes any issue.

    Thanks,

Viewing 15 posts - 12,151 through 12,165 (of 14,597 total)
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