Page 830 – Codeless Support Center

Forum Replies Created

5 years, 4 months ago azam
Keymaster

in reply to: Please help: After updating WP & Tower problems with menu on all devices

Hi,
Please check this page: https://petrabonrath-yoga.de/test-draft
and confirm me back.

I just copied all content from draft page and created new one.

It Seems it is working, if this page is OK then you can rename to soundhealing page and make it publish.

Please advise.
5 years, 4 months ago azam
Keymaster

in reply to: Cowidgets – Elementor Addons makes Elementor loads forever
Hi,
1. It can be removed from code currently there is no option, let me know if you want to me delete.

2. Unfortunately, you cannot edit loading animation, however you can enable / disable.

Thanks,
- This reply was modified 5 years, 4 months ago by azam.
5 years, 4 months ago azam
Keymaster

in reply to: Please help: After updating WP & Tower problems with menu on all devices

Madeleine,
Sure No worries, i will help you but do this first:
1. Take the backup of whole website including all plug-ins and database and put into safe side.

2. Please share latest wp login credentials, if you havent change, Please confirm.

3. Once you send me login info, i will check soundhealing page.

Thanks,

5 years, 4 months ago azam
Keymaster

in reply to: Demo Import Not Working

Hi,
Please share the wp-admin details (https://emdznco.stage.site/wp-login.php).

Thanks,

5 years, 4 months ago azam
Keymaster

in reply to: Please help: After updating WP & Tower problems with menu on all devices

Madeleine,
“The website looks perfect at the moment but I have difficulties to publish a new page.” Please Explain me the problem this bit more.

5 years, 4 months ago azam
Keymaster

in reply to: Product Image problem

you welcome

5 years, 4 months ago azam
Keymaster

in reply to: Product Image problem

Glad to hear :)
You can share the plugin name as well.

If you like our theme and support, leave us a 5 star ratings on Themeforest, it’s very important for us :)

https://themeforest.net/downloads

Thank You so much

5 years, 4 months ago azam
Keymaster

in reply to: Product Image problem

Hi,
Try to do the followings and let me know.
1. Change that photo file name to English name, no special character should be there.
2. Try to change the image, see if it works.

For checking please use another PC.

if both doesnt work then let me know.

Thanks,

5 years, 4 months ago azam
Keymaster

in reply to: Please help: After updating WP & Tower problems with menu on all devices

Madeleine,
Thanks for renewal.
Please advise how i can help you.
Send me List of fixes or changes.

5 years, 4 months ago azam
Keymaster

in reply to: Product Image problem

Hi,
Please check and let me know: https://youtu.be/mCZAXQaFBVQ

Thanks,

5 years, 4 months ago azam
Keymaster

in reply to: Broken Icons style and menu cart not showing up.

Hi,
Please clear browser cache, then check and let me know.

Thanks,

5 years, 4 months ago azam
Keymaster

in reply to: Product Image problem

Hi,
Please also share wp-admin info and send me using private reply.

Thanks,

5 years, 4 months ago azam
Keymaster

in reply to: How to update Towet Theme? Changes concerning WordPress 5.5

Marta,
Sure! LMK :)

Thanks

5 years, 4 months ago azam
Keymaster

in reply to: Moved website from subfolder to root: fonts not working!

Hi,

1- I didn’t change anything from database I just remove the old font folder under theme directory and then refresh the site and theme creates fonts folder by itself.

2- The number of images: Solved
Solution: I added a lazyload filter in function.php file of theme.

3- The last image: Solved
Solution i just updated the permalinks.

Please check and let me know.

Thanks,

5 years, 4 months ago azam
Keymaster

in reply to: Product Image problem

Hi,
Please share screen shot where you are facing problem and website URL, wp-admin, and FTP info (login/ passwords) and send using “private reply”.

Thanks,

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