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  • 4 years, 1 month ago anton3sco91
    Participant

    Expired

    in reply to: Kirki Plugin Issue

    How would you like me to proceed in building the footer? What are the recommended steps to create the new footer? Initially I just modified the footer that came with the WordPress theme.

    Thanks, Anthony

    4 years, 1 month ago anton3sco91
    Participant

    Expired

    in reply to: Kirki Plugin Issue

    Im still not seeing the footer. Were you able to see the footer after making your changes?

    4 years, 1 month ago anton3sco91
    Participant

    Expired

    in reply to: Kirki Plugin Issue

    I was driving and replying lol once I saw you had a different site it was no longer apples to apples so I stopped risking it at 100% lol thank you for your thoughts on this!

    I’m utilizing the Regn theme template. It’s been working pretty well and I love the WPBakery no-code drag and drop features. I sometimes find sites that use this plugin and am selective because it’s quick and provides the flexibility I need. Some can have better performance or customizability but I found that WPB has a good balance.

    I hope your template updates / customize go smooth in the future you have some good karma building up! haha

    Anthony

    4 years, 1 month ago anton3sco91
    Participant

    Expired

    in reply to: Kirki Plugin Issue
    This reply has been marked as private.
    4 years, 1 month ago anton3sco91
    Participant

    Expired

    in reply to: Kirki Plugin Issue

    akiPika, thank you for the prompt response!

    I have an admin tool I use to disable the theme / plugins so I was able to get into wp-admin no problem. However, when I update to the latest plugin I receive the below message:

    “There is a new version of Kirki Customizer Framework available. View version 4.0.22 details or update now.”

    I receive the same error where the site goes down and nothing works. I then disable that theme, activate another, and disable kirki. I uploaded the last known working version and that did the trick where it seems to be working mostly as expected without the footer.

    As a sidenote, I do have the codeless framework plugin installed as well. Codeless Framework – Codeless Framework Tools and Header Builder. Version 1.0.1 | By Codeless | Visit plugin site

    Are all of your plugins / themes up to date?
    Does your footer work after applying the update you replied with?

    • This reply was modified 4 years, 1 month ago by anton3sco91.
    4 years, 1 month ago anton3sco91
    Participant

    Expired

    in reply to: Kirki Plugin Issue

    Thank you. Can you please explain what your support process will be? I want to make sure that when you go in there, I understand what is happening and I can share this with the owner of the business before I give you access. By my policy, I am required to tell them before making changes.

    4 years, 1 month ago anton3sco91
    Participant

    Expired

    in reply to: Kirki Plugin Issue

    Hi I am still waiting on an update per your last message. Thank you!

    4 years, 2 months ago anton3sco91
    Participant

    Expired

    in reply to: Kirki Plugin Issue

    I understand that the support agreement is expired. I wasn’t having any layout or WordPress issues until your plugin, which is required for this theme to work, stopped working as expected.

    In order for my website to remain working, you’re suggesting that I pay an additional fee in order to get the code for it to work as expected? That doesn’t sound like proper handling. This is why I went to Themeforest because they validate their suppliers for good service.

    4 years, 2 months ago anton3sco91
    Participant

    Expired

    in reply to: Website error with Kirki Customizer Framework

    Thank you this helped. Opened a new ticket!

    4 years, 2 months ago anton3sco91
    Participant

    Expired

    in reply to: Website error with Kirki Customizer Framework

    Hello, I am having trouble submitting a new ticket? Can you provide a link to navigate to the URL where I create a new ticket? Thank you!

    -Anthony

    4 years, 2 months ago anton3sco91
    Participant

    Expired

    in reply to: Website error with Kirki Customizer Framework

    Hello, okay ill submit a new ticket with additional info. thank you!
    -Anthony

    4 years, 2 months ago anton3sco91
    Participant

    Expired

    in reply to: Website error with Kirki Customizer Framework

    Hello, I have the same issue Marisa is having. How do I access an older version of the kirki plugin? My site has been down for some time but didn’t realize it until now.

    Also, please provide an update for the kirki to have a long-term fix as well. Thank you!

Viewing 12 posts - 1 through 12 (of 12 total)

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