Forum Replies Created
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in reply to: Kirki Plugin Issue
How would you like me to proceed in building the footer? What are the recommended steps to create the new footer? Initially I just modified the footer that came with the WordPress theme.
Thanks, Anthony
in reply to: Kirki Plugin IssueIm still not seeing the footer. Were you able to see the footer after making your changes?
in reply to: Kirki Plugin IssueI was driving and replying lol once I saw you had a different site it was no longer apples to apples so I stopped risking it at 100% lol thank you for your thoughts on this!
I’m utilizing the Regn theme template. It’s been working pretty well and I love the WPBakery no-code drag and drop features. I sometimes find sites that use this plugin and am selective because it’s quick and provides the flexibility I need. Some can have better performance or customizability but I found that WPB has a good balance.
I hope your template updates / customize go smooth in the future you have some good karma building up! haha
Anthony
in reply to: Kirki Plugin IssueThis reply has been marked as private.in reply to: Kirki Plugin IssueakiPika, thank you for the prompt response!
I have an admin tool I use to disable the theme / plugins so I was able to get into wp-admin no problem. However, when I update to the latest plugin I receive the below message:
“There is a new version of Kirki Customizer Framework available. View version 4.0.22 details or update now.”
I receive the same error where the site goes down and nothing works. I then disable that theme, activate another, and disable kirki. I uploaded the last known working version and that did the trick where it seems to be working mostly as expected without the footer.
As a sidenote, I do have the codeless framework plugin installed as well. Codeless Framework – Codeless Framework Tools and Header Builder. Version 1.0.1 | By Codeless | Visit plugin site
Are all of your plugins / themes up to date?
Does your footer work after applying the update you replied with?-
This reply was modified 4 years, 1 month ago by
anton3sco91.
in reply to: Kirki Plugin IssueThank you. Can you please explain what your support process will be? I want to make sure that when you go in there, I understand what is happening and I can share this with the owner of the business before I give you access. By my policy, I am required to tell them before making changes.
in reply to: Kirki Plugin IssueHi I am still waiting on an update per your last message. Thank you!
in reply to: Kirki Plugin IssueI understand that the support agreement is expired. I wasn’t having any layout or WordPress issues until your plugin, which is required for this theme to work, stopped working as expected.
In order for my website to remain working, you’re suggesting that I pay an additional fee in order to get the code for it to work as expected? That doesn’t sound like proper handling. This is why I went to Themeforest because they validate their suppliers for good service.
in reply to: Website error with Kirki Customizer FrameworkThank you this helped. Opened a new ticket!
in reply to: Website error with Kirki Customizer FrameworkHello, I am having trouble submitting a new ticket? Can you provide a link to navigate to the URL where I create a new ticket? Thank you!
-Anthony
in reply to: Website error with Kirki Customizer FrameworkHello, okay ill submit a new ticket with additional info. thank you!
-Anthonyin reply to: Website error with Kirki Customizer FrameworkHello, I have the same issue Marisa is having. How do I access an older version of the kirki plugin? My site has been down for some time but didn’t realize it until now.
Also, please provide an update for the kirki to have a long-term fix as well. Thank you!
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This reply was modified 4 years, 1 month ago by