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10 years, 8 months ago tompioneer
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in reply to: Latest Theme Update Broke

No it’s okay, thanks for your help much appreciated

10 years, 8 months ago tompioneer
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in reply to: Latest Theme Update Broke

I have changed it back but it had custom grid size, it was the grid sizes the specular documentation told me to set however the documentation has changed and no longer has the sizes specified

10 years, 8 months ago tompioneer
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in reply to: Latest Theme Update Broke

Ah that’s the JS code for the slider menu items. Hmm, I’ll log that with slider revolution. Thanks for the help

10 years, 8 months ago tompioneer
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in reply to: Latest Theme Update Broke

Did you change the hompage slider layout sizes?

Any idea what they were before, the old slider is now too big :)

10 years, 8 months ago tompioneer
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in reply to: Latest Theme Update Broke

Sorry, I was still testing when you looked. I’ll stop now. but it’s still broken.

The problem is when enabling my slider on https://www.brighter-connections.com/test-main-slider/

the content underneath does not load.

This page is a duplicate of the homepage which does load

10 years, 8 months ago tompioneer
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in reply to: Latest Theme Update Broke

Ok completely deleted the theme, re-uploaded the latest version. Still broken

10 years, 8 months ago tompioneer
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in reply to: Latest Theme Update Broke

It is still deleting from the server. Once done I will re-upload. I will post once done, thanks.

10 years, 8 months ago tompioneer
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in reply to: Latest Theme Update Broke

The theme was installed correctly but I can wait these long times to get the theme working. I am currently completely removing it from the server and reuploading the latest version.

10 years, 8 months ago tompioneer
Participant

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in reply to: Latest Theme Update Broke

Hi, the theme is up to date and this issue is not solved 7 days after I have reported it, despite sending my logging details. Have you even logged into the site and looked at the problem?!

This is not good support. The website is live and has a major issue.

10 years, 9 months ago tompioneer
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in reply to: Latest Theme Update Broke

Manual update using the Visual Composer files included in the theme or from Visual Bakery?

I have tried manual update using the files included with the theme but it made no difference.

Please can I get some support on this a.s.a.p

10 years, 9 months ago tompioneer
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in reply to: Latest Theme Update Broke

This reply has been marked as private.

10 years, 9 months ago tompioneer
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in reply to: Unable to Change the default Font Family

I’m having the same issue after updating to latest version. Make a change on any page and the layout messes up!

10 years, 9 months ago tompioneer
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in reply to: Latest Theme Update Broke

This reply has been marked as private.

10 years, 9 months ago tompioneer
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in reply to: Some issues with Specular

Thank you for this.

4. I had to remove it from the site as it was not working. Basically all I’m trying to do is have a text link when clicked opens an imagine in lightbox

10 years, 9 months ago tompioneer
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in reply to: IE11 Issues

Won’t let me upload image, Did you compare with what it looks like in Firefox/Chrome/Safari?

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