I just wish it wouldn’t have taken a bad review to get the help I needed Ruco. I have 4.5 months of support left with the purchase I made, and I just hope it can be as efficient as this 1 hour experience was with you. You helped in a pleasant and very effective way, but it took too long to get that support. I can see that you have a lot to deal with in the support forum, and that plays a part in how quickly you can get to things. I do very much appreciate the time you just gave me, and for that I will re-consider the review.
Hopefully I do not need to be in touch for a while! Have a great day, and thank you again for helping with these issues today.
The menu on my phone is showing a little odd. It is there, but appears to be fixed so I cannot scroll down the to see the whole of it. I can open and close it, but when I scroll it remains in one place instead of at the head of the screen next to the logo. It means when the menu is open, the page is scrolling behind the words.
The image grid I changed the sizes of the images to fit the thumbnail size so now they are all the same.
I am having similar issues at the moment when screen size changes. They will likely ask for your wordpress login details, as it seems they fix the issues on a case-by-case basis, rather than at the theme level.
I have been waiting for a few days now for this to be fixed so I will keep checking back here in case you hear the fix before I do.
