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Hey,
I recently downloaded Remake theme from Envato Element, however, i find that the “Slider-dummy-data” is missing. Then, i purchased the “Remake” theme from Envato Market because i thought it should be in here. But still, the “slider-dummy-data” folder is missing too.
i had downloaded all files & documentation from Envato Market. May i know what is going on here? It was advertise that i could immediately customize my own content with the pre-made layout given.
I’m looking for an immediate reply on this matter. thanks.
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Hi,
You need to import pre-made layout dummy data by using the one click demo import feature. For this please go to:
wp-admin > Appearance > One Click Demo Import > Select the Demo you want to import > Wait for the demo to load fully on your site > After complete import you can use the pre-made layouts to customize your own content.There’s no need for the dummy-data folder.
Thanks,
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Hey,
please look at the attached file for the reference. I am only able to load 2 type of demo which is “default” & “video”.
So, i assume all content which can be seen in the remake advertising page will be in “default”.
However, as soon as i imported the “default”, I still unable to use most pages such as “kiri”, “hudson” and so forth. Which was the goal for me to purchase the theme.
which is why i asked for dummy-data-folder etc.Anyway, please refer to this link and assist me if there is any mistake i make on my side.
https://drive.google.com/drive/folders/1eLyVhMPJ-NU-zd22LwH0YKDfSUkoblBn?usp=sharing
thanks!
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Hi,
Please share your website URL, wp-admin, and FTP info (Username and password) and send me using private reply.Thanks,
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Hi,
All pages on the site are working now. It was just the page links misconfiguration that causing the error.
Please check and let me know.Thanks,
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Hi,
thank you for your assistance, i am able to view them now.
Moreover, could you explain to me in details what was the page link misconfiguration that caused the error on my site & what was the step you took to solve the issue?
So in the future i could refer to the step to solve the problem when needed. Providing some knowledge regarding this would be great. Thanks!
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Hi,
also, i noticed some navigation menu issue after i select the “hudson” and “ishmi” page to customize and view.
the “kiri” keeps loading & i couldnt customize the page
Could you check this for me as well?
please refer to the link below, thank you.
https://drive.google.com/drive/folders/1-i47p5W6mK-WgAE-nXMPUabqIlk1BYQI?usp=sharing
Thanks!
- This reply was modified 3 years, 1 month ago by esales.soonrex.
- This reply was modified 3 years, 1 month ago by esales.soonrex.
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Hi,
1- The main causing issue for the disturbance in the layout of the Hudson menu is the revslider plugin. When you deactivate the plugin all things are okay. The other solution is to try using Flyout Inner Style as simple for Default by editing Hudson Header with elementor.
2- For editing or customizing the Kiri page please first disable the preloader effect and then try to edit the page.
You can disable preloader effect from:
wp-admin > Appearance > Customize > General > Site Options > Preloader effect > On / OffThanks,
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hi,
I can’t edit any page content with edit block etc. through appearance > customize
May i know what is the issue?
Looking forward for your reply. Please refer to link below. Thanks
https://drive.google.com/drive/folders/17zCcfgyRPE5G0TjoztrOK05dGEknz7m-?usp=sharing
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Hi,
First of all the tutorials, you’re watching or following are of Codeless Folie theme, not the Codeless Remake theme(your current theme). Please follow the Codeless Remake theme tutorials.Second, In order to edit Header, Pages, Posts, etc. edit that header/page/post with elementor, make changes and update it. Options in Appearance > Customize are available for general theme settings i.e. you wanna add/remove/change preloader effect on your site.
Thanks,
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Hi,
is there anyway that i can change the following element name in kiri slider?
please refer to link below, Thanks
https://drive.google.com/drive/folders/12k07Zm5UfRN8BZCCJgye4CLjP4cGBDg-?usp=sharing
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Hi,
By default, there’s no option available in the theme to change this text “project” but if you wanna change this text, I’ll do it for you just mention the text you wanna replace with it.Thanks,
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Hi,
could you help to change from project to “portfolio”? Thank you.
Meanwhile, is there any suggestable way to make image “responsive” across different device? Please refer to link below. Thank you.
https://drive.google.com/drive/folders/1nYtr51TQmDuGGIlez1R9DSWXDlv7fcRM?usp=sharing
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Please note your FTP Info are incorrect and we trying to resolve it another way.
In meanwhile you can get correct credentials and share with us using “Private Reply”
Thanks,
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Hi,
โ Replace text ‘project” with “portfolio’
Please check and let me knowโ Image Responsive
Please share the page link where the image causing the issue.Thanks,
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Hi,
– Responsive Image on Kiri slider
Please check and let me know,– Portfolio Image
The image is selected as a featured image in the portfolio item you can change this image through
Edit portfolio item > Scroll to the featured image section(on right sidebar) > Remove/Replace image > Update > Done.Thanks,
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Hi,
I had checked, There are no responsive image in tablet view.
Could you help on that?
Desktop and mobile works perfectly fine & thank you for that.—
Noted on the portfolio image. Thank you.
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Hi,
– Responsive image on tablet view
Please check and let me knowThanks,
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Youโre welcome :)
If you like our theme and support, leave us a 5-star rating on Themeforest, itโs very important for us :)
https://themeforest.net/downloadsThank You so much
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Hi,
Surely I will !
Moreover, could you help to check on this responsive issue on this.
It was at “Beas about us” which then i edited into “About Soon Rex”.Client logo specifically.
Link to refer:
https://drive.google.com/drive/folders/1u4XF-dnMgj4pu_mtHPhoMMq-p_rtxjBd?usp=sharing—–
Also,
How do i edit this background image for “know more” specifically?
Link to refer:
https://drive.google.com/drive/folders/1uqguWVEnZy3vCQswA5-URT4QszUovZ4W?usp=sharingThanks!
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Hi,
Also, how to change the colour outside of the column? i tried to edit it in elementor but i only manage to change colour within the column. I also attempted to change the colour through customize appearance.
Link to refer:
https://drive.google.com/drive/folders/1A_zrciZg98e_F-cZjwOWIfozXJHWPTr-?usp=sharing
Thanks
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Hi,
– Editing Colour Outside Column
Please, share the permalink of the portfolio item– Issue with the header
You’re facing this issue because both pages share the same header but have different page background colors which make it difficult to read on the page having light background.
You can create a new header or edit the previous one to display on only desired pages. You can do it through
WP-Admin Dashboard > Appearance > Codeless Header/Footer/Block > Edit the header you wanna display on the page with light background > Navigate to Cowidgets option > Display option > Select pages(on which you wanna display header) > Update > Done.Thanks,
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Hi,
You can change the entire page background color simple by
Edit Page > Navigate to General > Page Content BG Color > Change color > Update > Done.P.S: This feature is embedded in the Codeless Remake theme and can’t be used in any other theme.
Thanks,
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Hi,
Sorry for the inconvenience, but by default you can only display products on the shop page, not the product categories.
We request you to share this issue on this platform https://support.codeless.co/?topic=suggest-us-features. We’ve also noticed it will update it in our upcoming theme updates.Thanks,
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Hi,
– Product page header crash
Please check and let me know.– Permalink
You can change the permalink settings from
WP-Admin Dashboard > Settings > Permalinks > Change permalink settings > Save changes > Done.Thanks,
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Hi,
sorry for the inconvenience, but the issue isn’t with the theme but the web service hosting provider. Contact your web server hosting provider and ask them to change the SERVER_SOFTWARE variable also enable the “mod_rewrite” module to your server.Thanks
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Hi,
You can’t add image/video on the Kiri slider but section. You just’ve to set the background color of the Kiri slider to “#00000000” and then on the section you can add an image or a video.Thanks,
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Hey,
Thank you for the assistance.
Would like to know is the theme compatible with YOAST plugin?
Thanks
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Hi,
Yes, the Codeless Remake theme is compatible with the Yoast plugin.Thanks,
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Hi,
There is issue with my theme after updating plugin, some content were lost and layout is ruined.
Did i updated plugin that should not be update?
could you help to check what is going on?
Thanks
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Also,
– 404 page not found when i try to access the “portfolio item”
– Meanwhile, another question is that, how to prevent the problem coming up again?
Thanks
- This reply was modified 2 years, 10 months ago by esales.soonrex.
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Hi,
Can you enlist which plugin you’ve upgraded recently? Also about the layout can your share the page link?Thanks,
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Hi,
It’s the JetPack plugin whose causing the issue. Currently, I’ve de-activated through the network. You can activate the plugin on your other sites if necessary on them.Thanks,
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Hi,
– Videos on mobile
On my end, your videos on mobile are working fine but if you’ve encountered this problem on your end then Please take a look at the below link
https://support.codeless.co/?topic=responsive-site-does-not-work#post-66707
– Pond Slider
It’s about the Elementor plugin’s recent update which caused the issue. We’re continuously working on it but for the time being, don’t update the Elementor plugin.Thanks,
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Hi,
i will configure the videos on mobile and let you know the feedback.
——
In that case, i had accidentally updated elementor previously, could you help to rollback the elementor version ? as your theme update needs time as well.
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Also, could you help to remove “Add to cart” button from woocommerce page? I tried to use Zi plugin to remove that, but that doesn’t work. it should be some code from remake theme blocked the action.
Thanks!
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Hi,
I clear my Iphone cache and restarted the phone, the video loading did not work.
I tried on Ipad, there is no issue.
I tried on another 2 android mobile, there is no issue.
Any advice on this manner?
Thanks
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Hi,
In case you updated the Elementor plugin, you can rollback it from
WP-Admin > Elementor > Tools > Rollback Version to 3.4.8 > Click on Reinstall button > Done– Add to Cart button
The code below will affect the add to cart button on whole pages.woocommerce div.product .summary .cart .single_add_to_cart_button{display: none}
Thanks,
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Hi,
– Add to Cart Button
I’ve added the same code in the customizer and it’s working well.– Videos on mobile
It looks very strange as the videos should work on all mobile devices but don’t be worry about it. We’ll check this issue deeply and hope will come with a nice solution.Thanks,
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Hi,
Thanks for the help on Add to Cart.
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i wonder why would that happen on iphone device as well, since Iphone is the top mobile brand currently. It will be very ineffective to present video since so much iphone user in the market.
So yes please come up with a solution immediately.—
Please update on the solution as fast as possible as the site really depends on video presentation with Remake sliders.
Once again, Thanks
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Hi,
This issue is unique in its kind and has not been heard before. The results are working fine on our end but we wanna know which iPhone device you’re using (for testing purposes).Please navigate to the below page on your iPhone and let us know whether all the videos are playing or not?
https://soonrex.com/sample-page/Thanks,
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Hi,
Below attach is the recording.
Autoplay isn’t there until i click on it. As you may see that the video would enlarge when pressed on it. (Still seem unnatural). If hard press then it will refresh the page.
I recorded with 2 different ios device (Iphone 8 Plus & Iphone 13 pro max).
Refer link:
https://drive.google.com/drive/folders/1ADuU3gxUrIO7sIoCDkbqR88lkRbIr4Y7?usp=sharingPlease investigate on this manner, Thanks!
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Hi,
Please check on iphone device now. If the problem still persists then please let me know.Thanks,
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hi,
i had checked. the problem still persists.
Thanks
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Hi,
Have you cleared the browser cache?
If not then please clear the browser cache and then check.Thanks
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Hi,
Yes i did. i cleared it again and recorded the screen for your reference.
Please refer:
https://drive.google.com/file/d/1RoE1Z-6WXub7nQtV5MwRc3XnuTPbTFf2/view?usp=sharingTHanks
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Hi,
Can you please disable the cache for a short time so that we can easily test some changes on your site?Thanks,
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Hi,
I had disabled WP-Optimize – Clean, Compress, Cache.
If it’s not the cache you mean, please let me know.
THanks
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Yes, Please Purge all the cache and try it.
I have added code, I have to cross-check another way.Whats happening and why code is not working.
Thanks for patience.
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hi,
Everything looks perfect now, thank you so much!
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Hi,
– Kiri Slider
I’ve checked your site on Safari different versions on different devices. It’s working fine on my end. Sometimes, It all needs a hard refresh to work.– Section background image
Can you explain it more explicitly?– W3TC and Smush Pro plugins
It’s upon you, you can install the plugins but before installing/updating the plugin, simply take the backup of your site first.– Prevent users from right-click
Here’s the code$("html").on("contextmenu",function(e){ return false; });
Thanks,
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Kiri Slider
– I tried to empty cache, clear history, (command + shift + R). However, the issue still persists. I cant expect my client to consistently repeat my action (i.e. empty cache etc). It is only recently that happened on my macbook.Section Background
– Please look at 00:13 – 00:14 of the recording that the section background had a lady’s finger pointing. (That image comes from other place but somehow appears on main page.)Prevent User from right click
– i tried to attach the code to Customize (Custom Css & Custom HTML), but it didnt seems to work as i had refresh my page and right clicked with menu showed up.Please guide further.
Thanks!
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Hi,
– Kiri Slider
Can you share what major changes you’ve made on your recently before you encountered the issue?– Section Background
The image you mentioned is set on the section background. I’ve removed it now check.– Prevent users from right-click
Add the above code in
remake (main theme folder) > js > codeless-main.js > Line#3756Thanks,
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hi,
-Kiri Slider
I remember the only major changes that i had made was adding in W3TC cache & configured some general settings (such as Enabled and disabled Minify etc), also, i added STACKPATH CDN on my site to improve the speed.– section background
yes , the image had been removed.-prevent user from right click
thank you , i will add it into the file laterPlease guide.
Thanks
- This reply was modified 2 years, 10 months ago by esales.soonrex.
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Hi,
– Kiri Slider
It’s very strange to see that it’s only not working on your system. I’ve done it through many systems (a demo of it linked below) and it’s all working fine. I’m getting unable to find the issue.Link to the video:
http://srecorder.com/s/k12nHave you checked your site on a different system? If yes, what was the end result?
Thanks,
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Hi,
-Kiri Slider
the problem is solved. I just updated the system to Monterey and the mouse seems to track the word now in safari. Not sure why but the problem is solved now.—-
-Prevent user from right click
I had replaced the js file with the code provided into remake main theme js folder as you stated. However, i am still able to right click with visitor mode. Can you help to troubleshoot this?—–
-Change Preloader
Also, how am i able to change the Preloader to different Preloader? I am planning to change it into Brand LogoThanks
- This reply was modified 2 years, 10 months ago by esales.soonrex.
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Hi,
– Kiri Slider
Glad to know– Prevent user from Right Click
I’ve added the code to your site but no matter what you do, Any Javascript you code can be rendered moot by simply turning off Javascript on the browser (or using a plugin like NoScript).
FYI: https://www.fixrunner.com/how-to-disable-right-click-in-wordpress/#which– Change Preloader
Currently, there’s no option available to add a custom preloader effect in the Codeless Remake theme.Thanks,
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