Codeless Page Builder not working

- 3 years, 4 months ago Squintz82
  Participant
  
  Expired
  Hello, the Codeless front-end page builder has not been working properly. Previously, I have been unable to select any dropdown UI for configuration. Once I click on a dropdown field, the entire section would collapse on the left sidebar. Additionally after saving, I am now unable to select any elements below my header on my site. The Page Builder section on the left sidebar is completely blank.
  
  *edit*
  It looks like I’m having a similar issue to this post: https://support.codeless.co/?topic=page-editing-options-no-longer-working#post-68252
  
  This topic was modified 3 years, 4 months ago by Squintz82.
- 3 years, 4 months ago Squintz82
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  Expired
  
  This reply has been marked as private.
- 3 years, 4 months ago azam
  Keymaster
  
  Hi,
  Please share the FTP info as well.
  
  Thanks,
- 3 years, 4 months ago Squintz82
  Participant
  
  Expired
  
  This reply has been marked as private.
- 3 years, 4 months ago azam
  Keymaster
  
  Hi,
  Please follow the below steps and let me know, does the issue is resolved.
  
  Things you need to do:
  1- Delete the Codeless Page Builder and Kirki Customizer Plugin from your site.
  2- Download the Codeless Page Builder and Kirki Customizer Plugin from the below link
  https://we.tl/t-cPwpGm3Yjo
  3- Install and activate the plugins manually.
  4- Clear browser cache and hard refresh your site once.
  5- Done.
  6- Don’t update the plugins(Codeless Page Builder and Kirki Customizer).
  
  Thanks,
- 3 years, 4 months ago Squintz82
  Participant
  
  Expired
  
  Hi, I followed the steps provided, but the codeless builder still showing the same behavior.
- 3 years, 4 months ago azam
  Keymaster
  
  Hi,
  Please check and let me know.
  
  P.S: Don’t update the plugins (Codeless Page Builder and Kirki Customizer).
  
  Thanks,
- 3 years, 4 months ago Squintz82
  Participant
  
  Expired
  
  I just checked again after clearing my browser cache, and also using an incognito window in Chrome to avoid any caching conflicts. Unfortunately I am still unable to use the front-end page builder on elements below the header. The header / navigation configuration works fine, and appears in the left sidebar within the Page Builder section. But nothing appears for the lead / slider section and below. I also have not updated any plugins.
  
  I’m accessing the page builder from admin > appearance > customize. URL ends in …/wp-admin/customize.php?theme=folie-child
- 3 years, 4 months ago azam
  Keymaster
  
  This reply has been marked as private.
- 3 years, 4 months ago Squintz82
  Participant
  
  Expired
  
  Apologies, it looks to be working now! Perhaps there were additional caching conflicts. Thank you!
- 3 years, 4 months ago azam
  Keymaster
  
  Welcome!
- 3 years, 3 months ago Squintz82
  Participant
  
  Expired
  Hi Azam, this appears to be happening again. I have not updated the page builder plugin (still on 1.1). I have been working on my site, and the last thing I did was add a custom content block that I had saved. After publishing, none of the page builder dropdown fields work. When clicking on them, the entire row disappears in the Codeless page builder.
  
  *edit*
  It looks like the Kirki plugin was indeed updated. I found the old Kirki and Codeless Builder plugins linked from another post and uploaded those. Issue is fixed now. However, will this all be repaired in a future release?
  
  This reply was modified 3 years, 3 months ago by Squintz82. Reason: Issue resolved temporarily
- 3 years, 3 months ago azam
  Keymaster
  
  Glad to hear – it was fixed.
  Yes, it will be update in next updates and you can also post this on this thread:
  Important update Required
  
  Thanks,

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