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load timeloadingrefreshwordpress
    • 3 years, 10 months ago nicodkm
      Participant

      Expired

      Hi Folie Team.

      Thanks for a great team with many awesome features.

      I have one problem though:
      my page keeps loading while showing the loading animation. I have to refresh the page several times to make it load the content.

      Have experienced this on both Chrome and Safari on Mac and iOS (iPhone 11).
      Please see screen recordings:

      Page keeps loading

      Page URL:

      Work

    • 3 years, 10 months ago nicodkm
      Participant

      Expired

      This reply has been marked as private.
    • 3 years, 10 months ago azam
      Keymaster

      Hi,
      Please remove the restrictions and allow me to use the theme editor and plugin editor.

      Thanks,

    • 3 years, 10 months ago nicodkm
      Participant

      Expired

      Ok 👍

      Can you explain:
      What restrictions?
      And I don’t know what the Theme Editor and the plugin editor is?

      • 3 years, 10 months ago azam
        Keymaster

        Hi,
        There are some default options in the WordPress dashboard to edit theme files as well as Plugin files. But on your WordPress dashboard, these options are disabled from the wp-config file.
        https://prnt.sc/1qd6lee

        Thanks,

    • 3 years, 10 months ago nicodkm
      Participant

      Expired

      the theme and plugin editor should be enabled now! :)

    • 3 years, 10 months ago azam
      Keymaster

      Hi,
      Please clear the browser cache, then check and let me know.

      Thanks,

    • 3 years, 10 months ago nicodkm
      Participant

      Expired

      Thanks for a quick response :)

      I cleared cache and the Frontpage loaded quickly. But then I went to the other pages, and now when I go back to the frontpage I have the same problem – the page loads for an eternity (it has been loading for 4 minutes now unfortunately). please see video: https://imgur.com/Z5aqX9F

    • 3 years, 10 months ago azam
      Keymaster

      Hi,
      Sorry for the inconvenience. For time being please don’t use the page preloader effect. I hope this bug will be solved in our theme/plugin’s upcoming update.

      Thanks,

    • 3 years, 10 months ago nicodkm
      Participant

      Expired

      Hi Azam. Ok, no problem.
      How do I disable the page preloader effect?
      I have looked different places, also under Appearance > Customise, but I can’t find it. :’/

    • 3 years, 10 months ago nicodkm
      Participant

      Expired

      Found a support thread about this here https://support.codeless.co/?topic=how-to-change-preloader-animation, but I have no Preloader options in my settings here: https://imgur.com/11d8g9a

      • This reply was modified 3 years, 10 months ago by nicodkm.
    • 3 years, 10 months ago azam
      Keymaster
      This reply has been marked as private.
    • 3 years, 10 months ago nicodkm
      Participant

      Expired

      OK, cool 👍 I have turned off page transitions and it seems to work :) thanx!

    • 3 years, 10 months ago azam
      Keymaster

      You’re welcome :)

      If you like our theme and support, leave us a 5-star rating on Themeforest, it’s very important for us :)

      https://themeforest.net/downloads

      Thank You so much

    • 3 years, 10 months ago nicodkm
      Participant

      Expired

      Hi Azam. Thanks for your great support. I have left you a 5 start rating and specifically mentioned you and your great support and coding skills.

      With Gratitude,
      Nicolai

    • 3 years, 10 months ago azam
      Keymaster

      Glad to hear from you :)

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