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WP-Bakery templates cannot be saved

templates not savingWpBakery
    • 3 years, 10 months ago tyrro
      Participant

      Expired

      Hi,

      I’m wring to behalf of my client. We need to save some sections of WP-Bakery layouts into templates but currently it doesn’t allow us to do so, the SAVE TEMPLATE button remains greyed out. I know this is related to WP-Bakery issue which was fixed in their latest version 6.5. Could you please update your package so it works with the ver. 6.5?

      Here’s WPBakery change log: https://kb.wpbakery.com/docs/preface/release-notes/ Fix: Template saving works properly. They acknowledged this was an issue and fixed it.

      This issue is known with ver 6.4.2 that’s why I asked if you could upgrade the WPBakery to the latest version 6.5 and make it work with your theme. Is this possible?

      I posted this request 6 months ago at your theme’s Themeforest comment section and 4 months ago you said ‘we have added this issue on our priority issues’.

      There were multiple updates of your theme since then but the issue is still remains. I would very much like you to fix this issue.

      Thank you.

    • 3 years, 10 months ago azam
      Keymaster

      Hi,
      I will report to dev team and you can also put this request to this thread as well: https://support.codeless.co/?topic=important-update-required

      Thanks,

    • 3 years, 10 months ago tyrro
      Participant

      Expired

      Hi Azam,

      Thank you for replying. The thread you proposed to put the request to is in regards to Codeless Page Builder, the issue is with WPBakery builder that you modified.

      Reagrds,
      D

    • 3 years, 10 months ago azam
      Keymaster

      Hi,
      No Problem, I will leave a note to Dev. Team and they will see it.
      Go ahead and post there as well.

      Thanks,

    • 3 years, 9 months ago tyrro
      Participant

      Expired

      Hi Azam,

      Any updates on the issue? There’s been more then 3 weeks now and didn’t receive any updates so far.

      Regards,
      Dmitriy

    • 3 years, 9 months ago azam
      Keymaster

      Hi,
      Please share website URL, wp-admin, and FTP info (login/ passwords) and send using “private reply”.

      Thanks,

    • 3 years, 9 months ago tyrro
      Participant

      Expired

      This reply has been marked as private.
    • 3 years, 9 months ago azam
      Keymaster
      This reply has been marked as private.
    • 3 years, 9 months ago tyrro
      Participant

      Expired

      This reply has been marked as private.
    • 3 years, 9 months ago azam
      Keymaster

      Hi,
      Please check and let me know.

      Thanks,

    • 3 years, 9 months ago tyrro
      Participant

      Expired

      I’m sorry I don’t understand, what should I check and let you know about what?

      • 3 years, 9 months ago azam
        Keymaster
        This reply has been marked as private.
    • 3 years, 9 months ago tyrro
      Participant

      Expired

      It’s working now, thank you. So what was the problem?

    • 3 years, 9 months ago tyrro
      Participant

      Expired

      I forgot to ask, how do I remove these templates if needed? For example there are 2 test templates you created or some of the ones I did.

      According to WPBakery documents, …”to delete template click recycle bin icon next to the template’s title.” – But since you have custom WPBakery I guess the icon is not there, b/c I don’t see it. So how to delete unwanted saved template?

      Thank you.

    • 3 years, 9 months ago azam
      Keymaster

      Hi,
      By default, option to even add a custom template not available in the customize Wpbakery for picante theme but as you requested above to add this option so we’ve added this option inorder to fulfill your request by customization in wp-bakery plugin but option to delete a custom templete needs deep customization and we highly don’t recommend this type of customization as it may harm site/plugin functionality.

      We’ll try to add these options(add,delete) a custom template in our upcoming theme updates.

      Thanks,

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