Hello Azam und Ludjon!

I have problems with publishing a new page (sound healing: content is not visible on frontend) on my customer’s website. I guess this has got to do with not having updated the Tower theme, WordPress software and the WP Bakery Page Builder.

This is why I come back to your offer. 4 months ago, Ludjon offered the following to me:
„Update theme to the new version, add child theme too and list some things to us that you can’t fix yourself so we can add the custom code to the child theme this time.“

Why is this necessary? You made some changes directly in the theme code and I need the custom code separately to later easily update the theme without your help.

Azam asked me to do the following:
I took a backup of the website.
Here is the list of changes you and me made.
I will give you access to the website in a private reply.

1. June 2020:
CHANGES made by YOUR TEAM and documented in the Tower Custom CSS Box:
– header should to be fully transparent and should change in transparent grey background when scrolling down
– logo should be left-aligned and menu should be right-aligned

2. July 2020:
CHANGES made by YOUR TEAM and not visible for me in the Custom CSS Box:
– logo in header on mobile (white menu) should be visible (dark version uploaded in Tower settings)
– logo in header on mobile should be scaled smaller
– every page starts with a full-screen background image: On the computer this looks great but on the mobile and tablet the background image is zoomed in strangely. Is there a possibility to control the zooming (the part that is shown) OR to show the image in full width?

3. September 2020:
CHANGES made by ME and documented in the WP Customizer > Additional CSS:
– individual changes to the scaling of the full-screen background images on mobile and tablet

4. October 2020:
CHANGES made by YOUR TEAM after PROBLEMS AFTER UPDATING to new WP version and new Tower theme and not visible for me in the Custom CSS Box:
– You can see the page title and the breadcrumbs on an extra header although switched off in the Tower settings. The website normally starts with a transparent header on a picture. The problem exists on all devices (computer, mobile & tablet).
After the page title and the breadcrumbs were deleted, the following was the problem and was solved by your team:
– Menu on mobile (portrait format): Logo and menu points are overlapping.
– Menu on tablet (portrait format): Logo is distorted.
– Menu on tablet (landscape): The grey transparent background of the menu (only visible when scrolling down (sticky nav)) doesn’t appear (although it works on the normal computer).

Many thanks from Madeleine

I recently received an email with an update to slider revolution. We downloaded the latest version and refreshed the cache but the hamburger menu on mobile still doesn’t work on mobile.

This is on mobileview iis and android.

I also have problem with the laptop on safari, firefox amd chrome. After scrolling down and up the menu dissappears

Again after the new update. I have the same problem. This is now 3rd time.

How can i update without any problems. This is not professional support and update friend.

Header Page Title dissapears AGAIN. This is only with mobile view.

Sticky Menu on mobile view is not sticky after scrolling down and up. AGAIN.

There are more problems but these 2 are the biggest problem.

Please after any Future update With the theme look up for this problem