Forum Replies Created
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in reply to: Customization is gone after updated theme
Hello,
We are sorry that you have such bad experience with the update. I think that the main problem is caused by the WordPress child theme that during the update of the original theme cause lot of issue with the theme options.
1. First try to disable the Child Theme and activate the Original Theme
2. Update all the plugins one by one.
3. Check out the website if everything is ok.
4. Activate again the child theme and check out the website again.
5. Deactivate the Envato Market plugin to disable the automatic updateWe usually recommend our users to make the update manually.
If your problem persist please give to us your wp creds and the link of your login page with the private reply so we can login and fix this issue for you.
The latest update have lot of fix, updates and new demos so i think it worth.
Let us know and sorry again.
Regards!
in reply to: Website can’t scroll on certain IphoneHello,
Just tested with Iphone 6/6s and Iphone 7 and the website scroll perfectly.
Anyway by default theme don’t have this issue, so if you experience this issue in a certain phone please check out one of the plugins you have installed.
Let us know.
Regards!
in reply to: Top Menu not Working on MobileHello,
As i see you have lot of js errors on your website. We think that the issue is caused by third party plugins you have installed. Please try to disable this plugins one by one to see which of them cause this issue.
If the issue persist please send to your wp creds (in your profile details) so we can check issue close and find the cause.
Regards!
in reply to: lightbox in mobile version folie themeHello,
I think that the problem is caused by your logo that is big. Please can you reduce the font size and check it again.
If the problem persist please write down your wp creds so we can login and fix that issue for you.
The problem doesn’t exist on our part you can check our online version: https://codeless.co/folie/photography-dark/#
Let us know.
Regards!
in reply to: Edits to the website not displaying properlyHello,
The custom css that i have added will affect other page too, so you don’t need to add any other custom css.
Regards!
in reply to: News Posts Not Sorting Correctly By DateHello,
I have made this change on codeless-main.js file:
var isotope_options = { itemSelector: '.cl-isotope-item', transformsEnabled: true, filter: '*', percentPosition: true, transitionDuration: '0.0s', layoutMode: $layoutMode };replaced with:
var isotope_options = { itemSelector: '.cl-isotope-item', transformsEnabled: true, filter: '*', percentPosition: true, transitionDuration: '0.0s', layoutMode: 'fitRows', };Now everything works ok.
Check out and let us know.
Regards!
in reply to: Themes not appearing as they do in demoHello Jack,
Please can you check it now. I reinstalled the demo.
Let us know.
Regards!
Hello,
The dummy data content are failed to install because of some PHP constants on your server that have lower values than what is needed:
max_execution_time
upload_max_filesize
post_max_sizePlease check these parameters and let us know.
You can also share with us your wp creds in your profile details so we can login and check it for you.
Regards!
in reply to: Facing Jquery Scripts Issue in June ThemeHello,
All the files that you mentioned above are loaded without any problem. You can check out with the chrome browser inspector.
Which tool have you use to check the website ? Please check out the website here:
You can use also check the js files that are loaded by adding the link below in the Google Chrome and search jquery:
view-source: https://www.sowinghappiness.com/product/sowing-happiness-printed-back-cover-for-iphone-7-43/If you want to make your website more SEO please try to install Yoast Seo Plugin and W3Total Cache.
Let us know.
Regards!
in reply to: Bug with FOLIE THEMEHello,
We can give you a refund, but there no enough reason for this. If update the theme to the latest version you will not encounter any of the errors you mention above.
In case you want to use the theme again let us know so we can help you.
Regards!
in reply to: Creating a BlogHello,
This can be done by adding this custom css on Customizer > General > Custom Code
.grid-holder{padding:20px;}The value can be changed on how much space you want to add between blog posts.
Regards!
in reply to: change the mobile menu from the main menuHello,
Sorry, by default this isn’t possible. But if you want we can help you to do that with an customization.
If you are ok share with us your right wp and ftp creds so we can edit the theme to make this customization.
Let us know.
Kind Regards!
in reply to: Creating a BlogHello,
The best way is to create this type of blog style: https://codeless.co/folie/default/?page_id=3442
You have to add the blog element and set the blog style : Only Media.
Another way is by overwrite the link of the portfolio items:
Login into WordPress Dashboard > Portfolio Items > Edit the portfolio item
and in the portfolio data section add the custom link that in your case is the link of the post.
Let us know.
Kind Regards!
in reply to: Shopping Cart ErrorsHello,
Please can you check it now. I have updated the WooCommerce plugin and now i think is ok.
The problem is caused by the incompatibility WooCommerce version and Goodaddy.
I recommend you also to remove the Goodady cache that can cause you further errors.
Let us know.
Regards!
in reply to: Problems with the prices in productsHello,
I have just tried with the two platforms and the price is the same:
Windows:
https://imgur.com/K8EzfmFIOS:
Let me know.
Kind Regards!