Page 38 – Codeless Support Center

Forum Replies Created

7 years, 5 months ago Ruco
Keymaster

in reply to: Problem with install at Content Stage

Hello,

Ok, for sure we will update the system of the license to update you status.

Regards!

7 years, 5 months ago Ruco
Keymaster

in reply to: mobile menu & logo

Hello Rachel,

Please share you wp credentials and online links through your profile details, so we can check your issue and how to resolve it.

Regards!

7 years, 5 months ago Ruco
Keymaster

in reply to: Problem with install at Content Stage

Hello Mike,

Please can you share with us your wp credentials in your profile details so i can install the demo for you.

Let us know.

Regards!

7 years, 5 months ago Ruco
Keymaster

in reply to: issue with translation

Hello,

There is another way to change it by editing the file \june\includes\codeless_builder\shortcodes\cl_page_header.php and change the h1:

$output .= '<h1 class="'.$this->generateClasses('.cl_page_header .title_part h1').'" '.$this->generateStyle('.cl_page_header .title_part h1').'>'.wp_kses($title, '', '').'</h1>';

Let us know if this can help you.

Regards!

7 years, 5 months ago Ruco
Keymaster

in reply to: Issue with Twitter Feed

Hello,

Sorry this is impossible because you need to customize the javascript plugin and php. You can use any other plugin for this purpose.

Regards!

7 years, 5 months ago Ruco
Keymaster

in reply to: Mobile Menu Layout

Hello,

No isn’t possible by default. The only possibility is to make the title bolder and make the font larger.

In that case you can this code into Tower > Custom Css Box

#mobile-menu .menu-item-has-children a{font-size:19px; font-weight:800;}

Let us know.

Regards!

7 years, 5 months ago Ruco
Keymaster

in reply to: I built my site on parent theme, not child

Hello,

I recommend you to not update the theme at the moment. There are only updates that have nothing to do with your website.

Let us know.

Regards!

7 years, 5 months ago Ruco
Keymaster

in reply to: Weird Thing with Headings

Hello,

1. I have done the image modification with the Codeless Builder and now the image looks good

2.Also used the the Codeless builder to edit the font and works ok. We will make an update to the Visual Composer to fix that soon.

3.The Shopping Cart can be removed by going into Customizer > Select the element tool where is the cart and switch it off.

4. The Contact Form is an element that can be added with Codeless builder or visual composer. I have added to contact page

Let us know.

Regards!

7 years, 5 months ago Ruco
Keymaster

in reply to: Folie Theme : System status yellow alert messages.

Hello,

We are sorry about that. Please let us know which version of the theme have you installed.

If you have the latest 2.5.2 i recommend you to edit the theme through the wpbakery visual composer.

In case you can’t install the demo share with us your wp creds through your profile details so we can install it for you.

Let us know.

Regards!

7 years, 5 months ago Ruco
Keymaster

in reply to: Meta Title and description not working

This reply has been marked as private.

7 years, 5 months ago Ruco
Keymaster

in reply to: Visual Composer is not working

This reply has been marked as private.

7 years, 5 months ago Ruco
Keymaster

in reply to: place custom code

Hello,

You can add this code into header.php file. Normally this will be better to create a child-theme and overwrite only header.php file.

Let us know.

Regards!

7 years, 5 months ago Ruco
Keymaster

in reply to: Unable to edit / save changes

Hello,

We are sorry for inconvenience, we are working on a new update to fix this problem. At the moment until the update release (asap) you can work with the WpBakery Visual Composer on the back-end.

When the new update will be online you will receive an email notification.

Sorry again!

Regards!

7 years, 5 months ago Ruco
Keymaster

in reply to: Visual Composer is not working

Hello,

We are sorry for inconvenience, we are working on a new update to fix this problem. At the moment until the update release (asap) you can work with the WpBakery Visual Composer on the back-end.

When the new update will be online you will receive an email notification.

Regards!
7 years, 5 months ago Ruco
Keymaster

in reply to: Variable product selection unable to add to Cart
Hello,

After see your website, i have found an javascript error that can cause the add to cart:
```
cvcomcdn-cityvoter.netdna-ssl.com/s/widget.js:17 Uncaught TypeError: Cannot read property 'getElementsByClassName' of undefined
    at modernize (cvcomcdn-cityvoter.netdna-ssl.com/s/widget.js:17)
    at styleWinnerOrNomineeBadge (cvcomcdn-cityvoter.netdna-ssl.com/s/widget.js:114)
    at cvcomcdn-cityvoter.netdna-ssl.com/s/widget.js:168
    at cvcomcdn-cityvoter.netdna-ssl.com/s/widget.js:171
loadingp.gif:1 Failed to load resource: the server responded with a status of 404 ()
```
I recommend you to remove all the third-party plugin that can conflict with the theme and test it again. (all the plugins that not come with the theme)

About the logo issue we will check it out and in the next update we will fix it.

Let us know.

Regards!

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