Forum Replies Created
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in reply to: add font to header
Hello,
Sorry for the delay.
We will reply you the solution as soon as we resolve it.Best regards!
in reply to: Unable to load some remotely hosted scriptsHello,
Have you installed third party plugins? Have you installed correctly the theme and theme plugins via ftp?
Send us your credential to give it a closer look.
Just update the profile user information for that, read this article for more information.Best regards!
in reply to: Suggest us FeaturesHello,
Thank you for your suggestions. We will consider them on the next theme updates.
Best regards!
in reply to: Social Media Links WrongHello,
Glad to hear that you resolved it. Thank you for letting us know.
Best regards!
in reply to: Service Text Effect – Link from iconHello,
You can find the codeless_elements.php file on: \wp-content\themes\tower\includes\core.
There find these lines https://codeshare.io/3vBJz and replace with these https://codeshare.io/4p8ZE.
Let us know.Best regards!
in reply to: Specular One PageHello,
What theme version do you have? Have you installed third party plugins?
Send us your credentials, to give it a closer look at the issue.
Just update the profile user information, read this article for more information.Best regards!
in reply to: Problems with header right hand widget areaHello,
Glad to hear that you resolved it. Thank you for letting us know.
Best regards!
in reply to: Cannot save changes in tower menuHello,
This may be due to errors that you may have in your website. Have you installed third party plugins? Maybe one of them conflicts.
What version of theme do you have? Send us your credentials to give it a closer look. Just update the profile user information, read this article for more information.Best regards!
in reply to: search on mobile menuHello,
Glad to hear that. Thank you for letting us know.
Best regards!
in reply to: Codeless sliderHello,
You have an old version of theme and visual composer. These bring up issues and malfunction of the website. Please update them to the latest versions ( 2.1 for specular and 4.12 for visual composer).
If the isssue persist, deactivate any third party plugins and see if one of them conflicts with codeless slider.
If the problem continues even after those changes, let us know.Best regards!
in reply to: Codeless sliderHello,
Please refill the credentials on your profile user information in the correct way. I will need the username too.
As the error says, it is a plugin error (W3 Total Cache plugin), which its a third part plugin. We do not offer support for those plugins.
Let us know.Best regards!
in reply to: Mobile full screen overlayHello,
Please check your site on mobile view now, we fixed it.
Added this code to your homepage CSS box:.page .top_wrapper { margin-top: -30px !important; } @media (max-width: 480px){ .page .top_wrapper{ margin-top: 0 !important; } }Let us know.
Best regards!
in reply to: custom sidebarHello,
Did you follow the instructions shown on this video tutorial? (it works the same with tower, even if the tutorial its for specular).
Make sure to select the sidebar layout first, then select the page you want to add the sidebar.
Let us know.Best regards!
in reply to: Exporting all content as backupHello,
To import the backup, go to General options > Import / Export (Dummy Data) and scroll at the end of the page. Then go to screenshot and choose the backup. Import the backup.
Let us know.Best regards!
in reply to: Use portfolio without ‘Read More’ linkHello,
You can add the code here: see screenshot. The code hides the “Read More” button of “Post grid” element. You want to disable the links to the main portfolio page for some of the posts, and leave them on others. Sorry, this is not possible, we just gave you the code to hide the button, as you requested.
Let us know if you need further help.Best regards!