Forum Replies Created
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in reply to: Folie image size don’t work
Hi, activated the 300×300 aspect ratio on your images but not looking good. Can you try to increase space between items?
Thanks
in reply to: Portfolio settingsI am so sorry about this delay on this feature.
Just fixed it. Please try and let me know if everything is ok :)
Sorry again for the delay we were a bit busy this period. Hope you enjoyed our theme, you have built a great website. Will fix this issue on future update too.
Thank You!
in reply to: Import demo template content is getting stuckedJust found the issue. No more need to check error logs, caused by installed plugins, WP Reset etc.
Demo installed successfully.
You can change header/footer by using respective wizards:
https://vrisacraft.com/wp-admin/admin.php?page=codeless-panel
Thank You
in reply to: Import demo template content is getting stuckedHi, just contacted Hostinger’s support to find a solution on how to check PHP error logs. No file found on hosting. Checked all things carefully but not find a solution.
Please wait for a response from Hostinger.
Thanks
in reply to: Stuck on Import Template Dummy ContentHi,
Can you please try to use the default theme name on the folder name? I see it named like ‘codelesswp-folie-….’, change it back to ‘folie’
After that, please delete the database, create an empty installation of wp, and try to import again. It’s imported but website have some CSS issues caused by the theme name.
Thank You
Regardsin reply to: Site stopped workingHi Sarah, we will try to make all the needed things that we can do to fix your website. But, sometimes it’s not our responsibility if you add custom codes or something else that can be lost when updating a theme.
We will check your website and try our best to fix it without needing to extend support.
In the future, you need an extra support license. All we can do now is making your website works.
Thank You
in reply to: product page issueHi,
Sorry for this inconvenience
First, to make the layout identic to the online version you should add a short description and attributes to the single product. As you see here, the attributes design has been changed a bit. Woocommerce changed the way attributes are generated in HTML. If you want I can re-add the old HTML code just for your website.
Other things that I see, a strange border around the product title, have you added it?
Let me know what other details you need. You have made changes to colors and typography as I see, so some things are different from the online version.Thanks
in reply to: Folie image size don’t workHi, I found the issue.
You have selected Masonry layout instead of Grid. When using masonry, you can specify for each item the layout on single portfolio posts, long, small or large and then specify image sizes for these types on Codeless -> Image Sizes -> Portfolio
In this case, the Grid needed. You just need to select the right image size that fits with portfolio images. You can create new image sizes on Codeless -> Image Sizes -> Custom.
Thank You!
Hi there,
I have just checked the code and re-tested the website. It looks like it works now.
Can you check, please? Make sure to test it using Incognito mode.
Thank You
in reply to: Folio ThemeHi,
I am sorry, we have removed that option from the newest builder updates because some customers have difficulties to sort it out. We are going to use the standard way of Portfolio creation from WP Admin -> Portfolio -> Add New.
We will make sure to update documentation too.
If you face any difficulty to create a portfolio just ask us here!Thank You!
in reply to: Conflict with Woocommerce Back End SearchAlso, can you send me the extended support item license purchase code as a private reply?
Thank You
in reply to: Conflict with Woocommerce Back End SearchHi Rebecca,
I found out on functions.php of the child-theme that you have added a filter when querying products. I have added a custom code, so this piece of extra code will not be run on the admin dashboard.
I am pretty sure that this code was not added by us.
Please check now.Thanks
in reply to: Theme Installation Not Successful!About meta box, I see that the folder already exists. It fails because a virus may have damaged meta-box plugins files. Try this:
Delete the meta-box folder totally and install it from the beginning.
Thanks
in reply to: Theme Installation Not Successful!Hi there, sorry for the delay on responses. I was a bit busy these days.
Just checked your website, I was able to install the Corporate Template, just for example. Do you have a specific demo that you want to import?
Thanks