Forum Replies Created
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in reply to: Remove padding beside donation formsin reply to: installation
Hello,
Does this happen when you are uploading theme to install it? Or are you referring to the dummy data import?
If the first, contact your host and make sure to have all necessary access rights and increase the file upload size.
If the second, please install Kirki plugin and Codeless Builder plugin first, then import dummy data again.Best regards!
in reply to: Can't edit themeHello,
@BrieChristian we would love to help. Please check again your profile data as i don’t see any info there. See screenshot: https://ibb.co/FnF7fS7
https://support.codeless.co/?ht_kb=add-private-login-credentialsTo open new ticket: https://support.codeless.co/?page_id=8 , scroll down the page and add new ticket.
Let us know.Best regards!
in reply to: recent portfolio as list?Hello,
There is the “Recent Portfolio” element in Visual Composer with which you can show your portfolio items. Screenshot: https://ibb.co/xJV6X0T
The options available in the element are the only way to customize the element. If you want to show portfolio in a different layout that is not present in this element, then i suggest you try some third party plugin to help you with that.Best regards!
in reply to: header content – changeHello,
1-To change the socials links, hover over the socials element and click to open option panel in the left sidebar. See screenshot: https://ibb.co/WxW8xYF
2-In the same place as above, just scroll down to the icon’s color: https://ibb.co/Z6b4XkP
Let me know.
Best regards!in reply to: Translation of june.pot not possibleHello,
Theme is compatible with WPML and has included pot files. As stated in theme’s profile. Loco is a third party plugin, not obligatory for us to include it.
Which text did you translate? Let me know so i can check.
Best regards!
in reply to: Top Menu not Working on MobileHello,
I checked it in android and browser simulated mobile but the issue is not present. I have send this to theme developers and we are checking the ios and will let you know soon.
Best regards!
in reply to: Text responsive custom not workingHello,
Did you edit file codeless-front-elements.css directly? Please undo the changes first. It’s not recommended to edit theme files directly.
Add some wp credentials in your profile. so i can check directly.
https://support.codeless.co/?ht_kb=add-private-login-credentialsBest regards!
in reply to: Navigation on MobileHello,
I tested the site in mobile Samsung S6 and in desktop browser mobile simulation and did not had the issue once! I navigated thru menu for 7 minutes strait.
What mobile phone do you have? Where are you checking this?Let us know.
Best regards!in reply to: installation blockedHello,
The widgets are added to woocommerce sidebar, which shows up only at the shop page assigned in Woocommerce > Settings > Store page (screenshot). You had assigned another page here. Not the shop page you were looking at.
I just changed the page here and the widgets show ok. Check your site.
Best regards!
in reply to: Contact form 7 not workingHello,
I checked and that comes due to a
line-height:14set up for font in ‘body’. I checked but this is not set up in theme options. I suspect this is from other plugins you have
installed. Can you please deactivate them once and check again?Or just use custom css. I added this css in Custom Css box:
.cl_contact_form7.style-simple p { line-height: 2 !important; }Best regards!
in reply to: Can't edit themeHello,
You can add the wordpress login credentials (username/password) at your profile. This is not your ticket so every private reply here will be visible to the ticket author and support admins.
Don’t worry, your data is safe with us.
https://support.codeless.co/?ht_kb=add-private-login-credentialsThe forum, email and chat (https://codeless.co/) are the only support ways we provide.
Best regards!
Hello,
I changed blog alignment in Personnalisation > Blog > Set Blog Align, to center. It’s ok now. Please check your site.
Best regards!
in reply to: Can't edit themeHello,
@BrieChristian,
Please add some wp credentials in your profile. So we can check your installation. I can assure you this does not happen in other installations.
Please know that we support this theme and update it continually. What ever issue or fix it may need, we are here to provide it and update theme any time it’s needed. No one of our customers will have to pay for a broken service.Best regards!
Hello,
Can you please give some more details? Did you install the included plugins? Did you had any third party plugins installed in the old domain?
Can you add some wp credentials in your profile? So we can check this closely.https://support.codeless.co/?ht_kb=add-private-login-credentials
Best regards!