Forum Replies Created
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in reply to: Theme Update / Envato WordPress Toolkit
Hello,
Yes, sure! Please do not worry, theme has been tested with the latest WordPress. We launch updates frequently and whenever something urgent needs to be fixed. You will be notified for every update via email.
Please contact us any time if you need our support on anything related to it.
Best regards!
in reply to: Unable to Upload ThemeHello,
The demo installed is default, but due to shortcode conflict not even that is being showed. To import another demo (you can do this any time you want!), just go to Specular > Import/Export (Dummy Data). Click on the image of the demo you want to use, and then “Import”. Screenshot: https://ibb.co/Q9KYjPW
But first you need to remove the additional plugins and shortcodes. Only after that, import demo data.
Best regards!
in reply to: layerSlide updateHello,
Theme has the latest version of the slider, at the time of theme’s latest update. Are you having any problem with it?
The included plugins will be updated with theme. If you want to update prior to this, you will need to buy your own personal license.Check in this article, paragraph “Bundled plugins purchased as part of a theme from a theme author“, point 3.
Best regards!
in reply to: layerSlide updateHello,
Theme has the latest version of the slider, at the time of theme’s latest update. Are you having any problem with it?
The included plugins will be updated with theme. If you want to update prior to this, you will need to buy your own personal license.Check in this article, paragraph “Bundled plugins purchased as part of a theme from a theme author“, point 3.
Best regards!
in reply to: Layout of elements on mobile devicesHello,
Sorry for the ate reply.
I added this code into yoru General Options > Custom Css box:@media (max-width: 480px){ .viewport { overflow-x: hidden; } .mobile.full-width-content .span_12 { display: flex; flex-direction: column-reverse; } } @media (max-width: 797px){ .mobile { display: -webkit-flex; /* Safari */ -webkit-flex-direction: column-reverse; /* Safari 6.1+ */ display: flex; flex-direction: column-reverse; }}Please clear cache and refresh site in mobile.
Best regards!
in reply to: Unable to Upload ThemeHello,
I was able to install, activate and import default dummy data for Specular theme. But you have other shortcodes that are conflicting with theme’s. I suggest you remove the third party plugins and try customizing theme first with the included plugins.
Best regards!
in reply to: Frozen when importing dummy contentHello,
Can you please send us a video of how are you accessing this? This is not the correct form, but i already opened it in your site and there is no problem.
See these screen-recordings:
https://jmp.sh/08HZzaXBest regards!
in reply to: Edits to the website not displaying properlyHello,
Do you have changed the default login link of the site? I tried login in to dashboard using yoursite.com/wp-admin and yoursite.com/wp-login and none work. Can you please update the correct login link in your profile data? So we can check this closely.
Best regards!
in reply to: Portfolio CTR — Link Not WorkingHello,
We uploaded and activate the latest theme version. The previous theme is still installed. In case you needed it as backup. The included plugins are also updated to their latest version.
Please check your site and let us know what you need to change/customize further.Best regards!
in reply to: Text on the "pay" button does not appearHello,
Please add this css:
.woocommerce:not(.single-product-style-center):not(.single-product-style-wide_full_image) div.product form.cart .button { background:#d8a0cf !important; }Result screenshot: https://ibb.co/nbNbwsW
Let me know.
Best regards!in reply to: Disable All AnimationHello,
It’s best to keep images 200kb or below. This is depended from the images, for example the slider images need to be high quality, but the majority of images in the site can be optimized and not ruin the look of the site.
See related articles here:
https://www.1dogwoof.com/10-tips-best-image-size-blog/
https://support.squarespace.com/hc/en-us/articles/206542517-Formatting-your-images-for-display-on-the-webBest regards!
in reply to: Page footers will not loadHello,
@ashley5090,
Are you referring to this site: https://ibb.co/fn4cDkp ? This is the link you have in the profile page and here it’s where i made the changes.
PS: Hamburger menu is no problem, you just have to change header style. Can i see a link of where are you having this?Best regards!
in reply to: Portfolio CTR — Link Not WorkingHello,
Theme is tested multiple times before getting available for download. Not only from our team, but Envato team as well. It has no issues. If something has gone wrong with your installation, there can be many other reasons server related or else. We need to investigate this.
Don’t worry, one of the developers will check this.Best regards!
in reply to: Page footers will not loadHello,
@ashley5090, there is nothing wrong with your footer. You just had to add some widgets to it. I added some for testing, in Appearance > Widgets. Please change them to your wish.
-I added a top row from Customizer > Header > Top Navigation Row.
See screenshot: https://ibb.co/C5jWvDZ To edit the number, just click on the text and type your number. To change the icon, just click on the phone icon and select another one from the list of icons that will show up. Save changes.Let us know if you need further help.
Best regards!in reply to: Website Not Showing ProperlyHey,
That was probably due to Codeless Builder plugin needing to be activated again.
I am assigning this topic as resolved. Please open new ticket for new questions.Best regards!