What theme version are you running? Do you have any third party plugin installed?
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Please make sure to have installed the version we send you. Even if it may have the same version number as the pro-version you have already, the version we send you is customized to work well with theme.
Please confirm you have our version installed and then we can proceed with testing.
2-I checked the separator (golden line) in desktop, ipad and mobile but looks good on my side. See screenshots: https://postimg.cc/gallery/38d2w0qoo/
Did you fix it?
We did send you the code, but based on where you paste, it some bracket in the existing code could be misplaced and cause an issue. Nothing extraordinary, these are small speedy mistakes everyone can make (even experienced programmer’s).
3-I checked the header background image in both chrome simulated mobile layout and actual mobile device, this is what i see: https://postimg.cc/hJV3WWWz
The background is resizing well. Are you not getting this?
Please clear cache and hard refresh. let us know if the situation persists. PS: You can write as long message as you need. No need to apologize for that.
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Please go to page’s General settings > Header Color, and make sure to have selected the light version. See screenshot: https://postimg.cc/image/xdyc35r5j/
Sorry for the late reply.
The page’s have been assigned as “one page”, that’s why the menu result useless. I change the ‘Contact’ page’s settings and it’s ok now. See screenshot of option: https://postimg.cc/image/mkm8gyhxj/
Please go to Column settings > Design Options, check the padding/margin values here. Change them to your wish.
See screenshot: https://postimg.cc/image/cyvdl22o7/
Every change you do to theme, would be in files inside the specular theme folder. Not any other folder outside it. The file mentioned is located in \wp-content\themes\specular\header.php.
Screenshot: https://postimg.cc/image/bh9x9ty13/
I opened the site in chrome, firefox and Edge, the first slider showed great in all browsers. See screenshot: https://postimg.cc/image/a0yerifmv/
Perhaps you need to clear cache and hard refresh the browser you are using. Or if you have any add-ons installed in your browser, try deactivating them and try again.
If you are experiencing difficulties saving changes in your wordpress site, then you have to check your wp installation and database. This is mostly a server issue.
Please check with your host provider that you have all necessary rights to make changes to theme files / database and enough memory available. Also performing a database repair operation can help.
If the issue persists, disable all third party plugins, clear cache and cookies and try again.
You already have the latest version of theme (2.6.2) That’s why there is no notification for theme update.
What you have not done, is to update the included plugins after theme udpate. Just go to Plugins and if there is any message indicating that there are plugin updates available, just go with it. Update them all from this panel.
See screenshot of what if would look: https://postimg.cc/image/vxkxrzvfb/
